US-Asia route via EU?
Oct 27, 2013, 6:43 pm
#1
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US-Asia route via EU?
Just called UA to book an award ticket for US - Asia with a connection in FRA. The agent put me on hold for twenty minutes and then told me I cannot go US - Asia via a connection in EU. Is this true/new?
Oct 27, 2013, 6:56 pm
#6
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It's still possible from SIN
I booked a UA award from ORD-SIN thru LHR in May. I just checked to see what comes up now, and got ORD-SIN connecting thru either Munich or FRA. Probably could find other cities if I looked at different dates...so not true, but maybe it's your particular destination.
Oct 27, 2013, 7:03 pm
#7
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I'm doing USA-FRA-Asia-Asia-Asia
Last edited by TOMFORD; Oct 27, 2013 at 7:32 pm
Oct 27, 2013, 7:28 pm
#8
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Oct 27, 2013, 7:31 pm
#9
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My OJ and SO are both in Asia. Only one connection in EU at FRA.
Before I called the agent said the award cannot be priced and had to be priced by hand. And then came back and said that I cannot route via EU. I just called again with a new route only in USA and Asia (north and south), and a new agent says it cannot be priced either and it had to be priced by hand... On hold now to see what she comes back with.
Before I called the agent said the award cannot be priced and had to be priced by hand. And then came back and said that I cannot route via EU. I just called again with a new route only in USA and Asia (north and south), and a new agent says it cannot be priced either and it had to be priced by hand... On hold now to see what she comes back with.
Oct 27, 2013, 7:37 pm
#10
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My OJ and SO are both in Asia. Only one connection in EU at FRA.
Before I called the agent said the award cannot be priced and had to be priced by hand. And then came back and said that I cannot route via EU. I just called again with a new route only in USA and Asia (north and south), and a new agent says it cannot be priced either and it had to be priced by hand... On hold now to see what she comes back with.
Before I called the agent said the award cannot be priced and had to be priced by hand. And then came back and said that I cannot route via EU. I just called again with a new route only in USA and Asia (north and south), and a new agent says it cannot be priced either and it had to be priced by hand... On hold now to see what she comes back with.
Oct 27, 2013, 7:59 pm
#12
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Okay, so here's my itinerary, please tell me this is okay before I call back again...
DTW-FRA-BKK-HND, open jaw, NRT-PEK-ULN, stopover, ULN-PEK-FRA-DTW
Agent said to go to Mongolia (and only Mongolia), I cannot route via EU. Other Asian countries are ok.
DTW-FRA-BKK-HND, open jaw, NRT-PEK-ULN, stopover, ULN-PEK-FRA-DTW
Agent said to go to Mongolia (and only Mongolia), I cannot route via EU. Other Asian countries are ok.
Oct 27, 2013, 8:05 pm
#13
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That sounds odd. Is there a segment issue here, with five on the outbound?
Oct 27, 2013, 8:08 pm
#14
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Agent says 4 connections are allowed on on outbound, 3 on return.
Agent number 4 now... She's saying five segments (aka four connections) on the way to is not okay. And it can only be four segments each way.
Update... Agent 4 now checking
DTW-FRA-KIX, open jaw, NRT-PEK-ULN, stopover at destination, ULN-PEK-PVG-FRA-DTW
Four segments each way.
Agent number 4 now... She's saying five segments (aka four connections) on the way to is not okay. And it can only be four segments each way.
Update... Agent 4 now checking
DTW-FRA-KIX, open jaw, NRT-PEK-ULN, stopover at destination, ULN-PEK-PVG-FRA-DTW
Four segments each way.
Last edited by iluv2fly; Oct 27, 2013 at 10:18 pm Reason: merge
Oct 27, 2013, 9:03 pm
#15
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Strange. I was looking at PHL-KUL award tickets for 2014, and all available itineraries were routing though Europe. Typical was PHL-FRA-BKK-KUL. If I tried from EWR, I was mostly getting EWR-CDG-BKK-KUL.