Can't book US Airways awards on united.com?
Aug 12, 2013, 1:59 pm
#1
Original Poster
Join Date: May 2005
Posts: 347
Can't book US Airways awards on united.com?
I am searching for an award flight.... ANd it doesn't show any Star Alliance flight, namely US Airways...
Just realized the title might be misleading - I'm using UA miles and my UA account on united.com to search...
I've done this before, a while ago...And the "ask alex" returns this:
thoughts? is this not possible anymore?
-Mike
Just realized the title might be misleading - I'm using UA miles and my UA account on united.com to search...
I've done this before, a while ago...And the "ask alex" returns this:
You can book award travel with us or many of our partners on this Web page up to 337 days in advance. However, certain travel awards may only be booked over the phone, for example travel awards involving itineraries with stopovers and flights operated by certain carriers. An Award Booking Service Fee may apply to phone bookings, regardless of whether it may be booked online. View Page
thoughts? is this not possible anymore?
-Mike
Aug 12, 2013, 2:08 pm
#2
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
Do you have UA only flights box checked? I was looking at award travel this morning and US was definitely an option, down at the very bottom, listed under partners.
Aug 12, 2013, 2:13 pm
#3
Original Poster
Join Date: May 2005
Posts: 347
I tried with checked and unchecked - oddly, if I check it, it shows me flights at 12.5k miles that show up as 25k/50k only, but that's another [disturbing] issue.
Anyhow - I'm searching DAY-MCO - for sure does NOT list any US flights..
If I search DAY-CLT, it shows the section "Partner Flights with stops", but does not show the direct US Airways DAY-CLT flights.
Odd.
Anyhow - I'm searching DAY-MCO - for sure does NOT list any US flights..
If I search DAY-CLT, it shows the section "Partner Flights with stops", but does not show the direct US Airways DAY-CLT flights.
Odd.
Aug 12, 2013, 2:14 pm
#4
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
You will only see US flights on flights where US has made award availability available to partners — if there's zero inventory, you will not be shown that it's a non-option.
The US award patterns are a bit different from UA's. Take a look at the US hourly shuttles BOS-DCA/BOS-PHL/BOS-CLT. A few weeks in advance, you'll see saver Y space on most/all of those flights. A few days in advance, all the way up to the day of departure, you'll see saver J space on almost every flight but practically no saver Y space — a bit strange, but just how they seem to work lately.
The US award patterns are a bit different from UA's. Take a look at the US hourly shuttles BOS-DCA/BOS-PHL/BOS-CLT. A few weeks in advance, you'll see saver Y space on most/all of those flights. A few days in advance, all the way up to the day of departure, you'll see saver J space on almost every flight but practically no saver Y space — a bit strange, but just how they seem to work lately.
Aug 12, 2013, 2:16 pm
#5
Join Date: Dec 2002
Location: Washington, D.C.
Programs: UA Premier 1K: PlAAtinum; DL SM, MM; Marriott Gold; CO Plat Emeritus; NW Plat Emeritus
Posts: 4,776
Is it specific dates? It won't show partners if they don't have saver available as since standard awards are UA only.
Aug 12, 2013, 2:21 pm
#7
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
The availability they provide to UA is the same as they provide to all other *A partners. Is it available on the US site as an award at the lowest rate? (saver equivalent on UA)?
Aug 12, 2013, 3:55 pm
#10
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,392
No, you're wrong. US low is 12.5K miles one-way in coach, US medium is 20K one way, US high is 30K one-way.You won't see anything other than low on UA. If it's 30K award on US for DAY-MCO, you won't see that on UA.
Aug 12, 2013, 3:58 pm
#11
Join Date: Aug 2010
Location: CLT
Programs: AA, UA, BA, Hilton Diamond, Marriott Gold, IHG Platinum
Posts: 2,074
Aug 12, 2013, 4:00 pm
#12
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
And on the days where there is availability for UA partners, those flights do show:
Aug 12, 2013, 4:01 pm
#13
Original Poster
Join Date: May 2005
Posts: 347
For coach:
12,500 miles / Economy
20,000 miles / Economy
30,000 miles / Economy
oh well.
Aug 12, 2013, 4:05 pm
#14
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
I love how OP's response to all the work FT did to correct his mistakes and assumptions is.....oh well.
Last edited by aacharya; Aug 12, 2013 at 4:10 pm