New Mileage Plus - July Monthly Statement: Completely redesigned for you
Jul 20, 2013, 8:01 pm
#1
Original Poster
Join Date: Apr 2013
Posts: 220
New Mileage Plus - July Monthly Statement: Completely redesigned for you
I just got an email from United about this and logged in.
A bold new look.
Introducing your new Premier Mileage Plus Statement.
Almost all my information on awards paid for is gone!
Is there any one we can contact at UA to allow us to see what is going on in our awards?
I can see income in miles - flights and PQMs
I can see credit card miles adding up
I can not see how I spent the miles !!!
This is plain wrong.
There should be the name of passenger (I at times will want to book for my family) and the PNR (so that it is easy to look up) and then there should be a place when we cancel that the info is listed.
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out?
Is there a United Mileage Plus Representative we can contact?
A bold new look.
Introducing your new Premier Mileage Plus Statement.
Almost all my information on awards paid for is gone!
Is there any one we can contact at UA to allow us to see what is going on in our awards?
I can see income in miles - flights and PQMs
I can see credit card miles adding up
I can not see how I spent the miles !!!
This is plain wrong.
There should be the name of passenger (I at times will want to book for my family) and the PNR (so that it is easy to look up) and then there should be a place when we cancel that the info is listed.
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out?
Is there a United Mileage Plus Representative we can contact?
Jul 20, 2013, 8:11 pm
#3
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,272
I just got an email from United about this and logged in.
A bold new look.
Introducing your new Premier Mileage Plus Statement.
Almost all my information on awards paid for is gone!
Is there any one we can contact at UA to allow us to see what is going on in our awards?
I can see income in miles - flights and PQMs
I can see credit card miles adding up
I can not see how I spent the miles !!!
This is plain wrong.
There should be the name of passenger (I at times will want to book for my family) and the PNR (so that it is easy to look up) and then there should be a place when we cancel that the info is listed.
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out?
Is there a United Mileage Plus Representative we can contact?
A bold new look.
Introducing your new Premier Mileage Plus Statement.
Almost all my information on awards paid for is gone!
Is there any one we can contact at UA to allow us to see what is going on in our awards?
I can see income in miles - flights and PQMs
I can see credit card miles adding up
I can not see how I spent the miles !!!
This is plain wrong.
There should be the name of passenger (I at times will want to book for my family) and the PNR (so that it is easy to look up) and then there should be a place when we cancel that the info is listed.
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out?
Is there a United Mileage Plus Representative we can contact?
Jul 20, 2013, 8:14 pm
#5
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
I just got an email from United about this and logged in.
A bold new look.
Introducing your new Premier Mileage Plus Statement.
Almost all my information on awards paid for is gone!
Is there any one we can contact at UA to allow us to see what is going on in our awards?
I can see income in miles - flights and PQMs
I can see credit card miles adding up
I can not see how I spent the miles !!!
This is plain wrong.
There should be the name of passenger (I at times will want to book for my family) and the PNR (so that it is easy to look up) and then there should be a place when we cancel that the info is listed.
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out?
Is there a United Mileage Plus Representative we can contact?
A bold new look.
Introducing your new Premier Mileage Plus Statement.
Almost all my information on awards paid for is gone!
Is there any one we can contact at UA to allow us to see what is going on in our awards?
I can see income in miles - flights and PQMs
I can see credit card miles adding up
I can not see how I spent the miles !!!
This is plain wrong.
There should be the name of passenger (I at times will want to book for my family) and the PNR (so that it is easy to look up) and then there should be a place when we cancel that the info is listed.
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out?
Is there a United Mileage Plus Representative we can contact?
Jul 20, 2013, 8:17 pm
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
....There should be the name of passenger (I at times will want to book for my family) and the PNR (so that it is easy to look up) and then there should be a place when we cancel that the info is listed.
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out? ...
Some of that used to be there but now it is all blank.
How can we keep track of our miles, if our history is blanked out? ...
yes, MileagePlus contact form
Jul 20, 2013, 9:51 pm
#7
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,466
My sense - could be wrong - was that the latest quarterly e-mail statement I received a few days ago set a new record for shameless marketing and total uselessness.
Of course, 99% of us track our accounts regularly at .com, but I still found this latest "enhancement" annoying on the basis of "just how dumb do you think I am?"
Of course, 99% of us track our accounts regularly at .com, but I still found this latest "enhancement" annoying on the basis of "just how dumb do you think I am?"
Jul 21, 2013, 8:14 am
#8
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
My sense - could be wrong - was that the latest quarterly e-mail statement I received a few days ago set a new record for shameless marketing and total uselessness.
Of course, 99% of us track our accounts regularly at .com, but I still found this latest "enhancement" annoying on the basis of "just how dumb do you think I am?"
Of course, 99% of us track our accounts regularly at .com, but I still found this latest "enhancement" annoying on the basis of "just how dumb do you think I am?"
Jul 22, 2013, 5:51 pm
#9
Original Poster
Join Date: Apr 2013
Posts: 220
No. I got an email telling me that my statements had a new look.
I logged in and my quarterly statements look even less detailed than before.
Previously I could see the debits for the awards
Now those are missing
I logged in and my quarterly statements look even less detailed than before.
Previously I could see the debits for the awards
Now those are missing
Jul 22, 2013, 6:14 pm
#10
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
I see no difference in details from 2012 or the 2013Q1 report or the online activity report.