UA reports highest increase in revenue per passenger mile flown in March
#31
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Of course this is good news for UA and anyone that says otherwise is in denial. The reason so many have tried to qualify this is good news for UA equals bad news for customers. If UA could show such positive numbers while having the most complaints if any airline, while treating their customers like crap, while destroying Mileage Plus simply means that Smisek is right & we are wrong - he does not need to make us happy to make money. I'm sure many here are like me and wished for UA to keep losing money until they reversed their policy of taking everything away from Elites but that ain't gonna happen and I only suspect UA's numbers have no where to go but up from here
But maximizing profits for one year does insure a higher personal bonus for that year.... @:-)
#32
Join Date: May 2011
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Like I said before, this is good news at the moment but doesn't say too much. The general trend is not encouraging either. If they have to shrink capacity (and continue to shrink capacity) to get these PRASM numbers then we won't have an airline left at the end (or atleast one that will get me where I want to go). Once capacity remains unchanged (or increases) and PRASM improves, that will be a good sign for things to come.
#33
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In the spirit of big picture - I saw this article at work around 9am Hawaii time and couldn't post it because of work - I can't be the only FT who saw it - and was surprised 12 hours later nobody posted it when I got home - had this been bad news - it would have been posted within 5 minutes of the release. It isn't just a UA thing - way to many threads in other forums always want to focus on the negative.
#34
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Much of the debate since 3/12 was whether UACO would be irreparably damaged by the defections of the self-anointed "elites" and "HVFs" on this board. I agree that the March YOY increase is deceiving given such a poor performance last year, but it is not deceptive on UA's part--reported numbers are reported numbers, and everyone is free to spin them however they want. Moreover, the rebound shows that the minority among us who scoffed at all the "HVF" bluster were right (at least for now ). If these numbers hold up over time, AA's status match of 1K/GS last year just might be their best gift to Smisek.
#35
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But don't let facts get in the way of the daily two minute Smisek hate
If they have to shrink capacity (and continue to shrink capacity) to get these PRASM numbers then we won't have an airline left at the end (or atleast one that will get me where I want to go). Once capacity remains unchanged (or increases) and PRASM improves, that will be a good sign for things to come.
Capacity cuts are a red herring - UA is doing it the least among the majors.
Last edited by andrewwm; Apr 10, 2013 at 11:34 am
#36
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
In an alternate universe, after the merger the (different) leadership team realized the value of customer loyalty, realized it was best to keep a best-in-class program to attract flyers from OALs (in addition to retaining their own), etc. They also kept the more robust, developed compuster system. Yet given their (temporary) status as the biggest airline in the world, somewhat stabilized oil prices, general industry consolidation, etc. they were able to stay true to their shareholders and "get their business stuff together".
Not too tough to believe.
Not too tough to believe.
I'd like to think that if they had followed your strategy, it would have led to happier customers and greater success... But we'll never know. Perhaps Parker will read your post and take notes and execute the USAA merger according to your (and most FF'ers) wishes!
Of course this is good news for UA and anyone that says otherwise is in denial. The reason so many have tried to qualify this is good news for UA equals bad news for customers. If UA could show such positive numbers while having the most complaints if any airline, while treating their customers like crap, while destroying Mileage Plus simply means that Smisek is right & we are wrong - he does not need to make us happy to make money. I'm sure many here are like me and wished for UA to keep losing money until they reversed their policy of taking everything away from Elites but that ain't gonna happen and I only suspect UA's numbers have no where to go but up from here
As you say: If they can make more money without focusing on elite / customer satisfaction, then we all should be concerned!
Parallel reality? I get the strong sense you like to disagree for the sake of being disagreeable. You've been repeatedly explained to why this is not as large a deal as I'm sure you'd like it to be (atypical month in 2012, a short term strategy of cutting ones way to PRASM gains) and you're still droning on, attempting to play down those who are throwing a little bit of truth in your face. The FT consensus you seem to have such contention with here were actually right in their forecasts of a revenue drop off - the sycophants who carried water for the company were wrong at every turn.
I don't think any reasonable person argues that they were headed to demise because of the factors you listed. The size and momentum is powerful. What we can't measure is the opportunity cost. The question isn't if Smisek was right or wrong as measured by UA's survival or demise. The question is, how much value has he destroyed, and how much more could UA be worth if he didn't adopt an anti-customer platform.
#37
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Except all the other majors have cut capacity at the same rate or at an even greater rate than UA, yet saw no uptick in unit revenue.
But don't let facts get in the way of the daily two minute Smisek hate
All the majors shed about 1-1.5% capacity last year. Delta is planning on cutting another 2-3% capacity this year, who knows what AA and US will do given the merger but almost certainly "fleet redundancies" will be found, while UA is only planning on cutting capacity by about 0.5% this year.
Capacity cuts are a red herring - UA is doing it the least among the majors.
But don't let facts get in the way of the daily two minute Smisek hate
All the majors shed about 1-1.5% capacity last year. Delta is planning on cutting another 2-3% capacity this year, who knows what AA and US will do given the merger but almost certainly "fleet redundancies" will be found, while UA is only planning on cutting capacity by about 0.5% this year.
Capacity cuts are a red herring - UA is doing it the least among the majors.
#38
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Much of the debate since 3/12 was whether UACO would be irreparably damaged by the defections of the self-anointed "elites" and "HVFs" on this board. I agree that the March YOY increase is deceiving given such a poor performance last year, but it is not deceptive on UA's part--reported numbers are reported numbers, and everyone is free to spin them however they want. Moreover, the rebound shows that the minority among us who scoffed at all the "HVF" bluster were right (at least for now ). If these numbers hold up over time, AA's status match of 1K/GS last year just might be their best gift to Smisek.
#39
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Here's an idea: why not look at year over year performance for February as well as March in terms of percent change and absolute numbers to provide context?
Numbers aren't terribly objective without context. Take a statistician with one foot on hot coals and one foot in a bucket of ice, and ask him how he feels. "On average, I feel fine."
If February's numbers look as good as March, or March's numbers represent a logical extension of an extrapolated trend, then good. If it's a statistical blip or anomaly, then it is either meaningless or bad.
I'm no longer a fan of UA, but classifying those of us that are trying to more objectively understand the context as "haters" is a bit harsh. Debating this single data point as positive or negative, by extension, would group us into "haters" and "apologists" with no middle ground available.
Numbers aren't terribly objective without context. Take a statistician with one foot on hot coals and one foot in a bucket of ice, and ask him how he feels. "On average, I feel fine."
If February's numbers look as good as March, or March's numbers represent a logical extension of an extrapolated trend, then good. If it's a statistical blip or anomaly, then it is either meaningless or bad.
I'm no longer a fan of UA, but classifying those of us that are trying to more objectively understand the context as "haters" is a bit harsh. Debating this single data point as positive or negative, by extension, would group us into "haters" and "apologists" with no middle ground available.
#40
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I'm not sure if you meant it, but if this is true (I don't know enough to agree or dispute it), then you're saying that UACO's 3/12 PRASM was not as artificially low as they were in the following months/quarters. In turn, this means that UACO's 3/13 YOY PRASM is even more startlingly good vis-a-vis the numbers reported by the other carriers.
#41
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What I don't understand is how some posters are bashing the numbers by saying they're wrong because "capacity is down". So what? What does PRASM mean? Revenue per available seat mile? It is a number independent of capacity now vs capacity then. It means that UA is getting more revenue per AVAILABLE seat-mile then they were. That's all. Seriously. Some posters want the denominator to stay the same, even though the capacity's been cut?
Again, the airline's problem as a business (but what was good for passengers in terms of upgrades, space, and fares) was over-capacity. Now that airlines are addressing the over-capacity issue to (gee!) make money, the flyers used to the benefits of poorly-run airlines (as a money-making endeavor) are complaining to no end. I certainly would love to have half-empty planes travelling everywhere, 100% upgrades, fares at less than what it costs to fly, etc, but airlines are supposed to make money.
Again, the airline's problem as a business (but what was good for passengers in terms of upgrades, space, and fares) was over-capacity. Now that airlines are addressing the over-capacity issue to (gee!) make money, the flyers used to the benefits of poorly-run airlines (as a money-making endeavor) are complaining to no end. I certainly would love to have half-empty planes travelling everywhere, 100% upgrades, fares at less than what it costs to fly, etc, but airlines are supposed to make money.
#43
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I'm not sure if you meant it, but if this is true (I don't know enough to agree or dispute it), then you're saying that UACO's 3/12 PRASM was not as artificially low as they were in the following months/quarters. In turn, this means that UACO's 3/13 YOY PRASM is even more startlingly good vis-a-vis the numbers reported by the other carriers.
Of course full year 2014 YOY 2013 will be even more telling... this is a very large company with high revenue. Major shifts are only seen in trend lines- niot one offs. IMHO
#44
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