Unauthorized flight reservation change made by someone else
Jan 28, 2013, 8:05 am
#136
Join Date: Sep 2010
Location: Houston
Programs: United Platinum, Chase Presidential Plus
Posts: 299
A few weeks ago, I boarded a US flight and realized I was going to miss my connection. So I texted my spouse my confirmation number (just before the doors closed) and asked him to rebook me. I never would have realized that my spouse could change my flights for me had I not read this thread. Thanks OP!
Jan 28, 2013, 8:07 am
#137
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,683
Call me a cynic.. but I can just see the posts on FT if some sort of passsword/passnumber system was universally implemented.
"They KNOW it's me (sure!) but they won't let me touch the booking because I lost the stupid pin number..."
OR
"My ex changed my booking (with my pin number) and it's all the airlines fault.. why did they let him/her do it???"
You know it would happen....
"They KNOW it's me (sure!) but they won't let me touch the booking because I lost the stupid pin number..."
OR
"My ex changed my booking (with my pin number) and it's all the airlines fault.. why did they let him/her do it???"
You know it would happen....
My three digit PIN from p-CO never gave me a problem, but the UA four digit PIN is too hard for me to remember - d***** Smisek.... no wonder people are flocking from his airline....
(this is all TIC - no offense meant)
Jan 28, 2013, 9:59 am
#138
Join Date: Jul 2010
Location: London, UK
Programs: BA Gold, UA Nobody, Hilton Gold
Posts: 2,372
Jan 29, 2013, 6:53 am
#139
Join Date: Jun 2008
Location: UK
Programs: Hilton HHonors Diamond,Bonvoy Platinum,Shangri-La Golden Circle Jade,LH SEN,AZ Gold,VS Elevate Gold
Posts: 134
i booked 2 tickets on united with 140k miles, and while in the middle of the trip, someone who was not the passengers (who are 18 years old) nor myself who made the reservation, changed the flight reservation to cut the trip short without permission from the passengers or myself.
This is a fraudulent change and I would like some reimbursement from United for allowing fradulent activity. has anyone experienced anything like this?
any suggestions? thanks.
This is a fraudulent change and I would like some reimbursement from United for allowing fradulent activity. has anyone experienced anything like this?
any suggestions? thanks.
I have not forgiven them.
Jan 29, 2013, 3:22 pm
#140
Join Date: Jul 2010
Location: WAS
Programs: UA Silver, Marriott Titanium, Nexus, GE
Posts: 2,123
After reading this thread and a few others over at Boarding Area, I'm pretty shocked by how easy it is to change tickets. I realize that I'm never really asked any security questions when I call in, other than my FF number.
I sympathize with the OP, however, I don't think he's due any compensation. I do think, however, that if someone's flight is changed without authorization that the airlines should be pretty prompt in changing it back!
I sympathize with the OP, however, I don't think he's due any compensation. I do think, however, that if someone's flight is changed without authorization that the airlines should be pretty prompt in changing it back!