Booked trip because of Dreamliner.... Dreamliner got swapped.
Dec 2, 2012, 6:30 am
#16
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,174
3904 is doing the IAH-EWR-IAH and suppose to do SFO turn. You could have stayed over a day in SFO and asked to be rebooked with no fee at the same fare.
One other thing according to Flight Aware the 787 flew the SFO-IAH trip last night which is not correct as it was a 767-400. So much for their accuracy.
Also the same 767-400er SHIP 3062 will replace the IAH-ORD-IAH. IAH-LAX also 787 replaced with a 767. I hope alot of people did not book these flights to fly a 787 or you will have more unhappy people.
One other thing according to Flight Aware the 787 flew the SFO-IAH trip last night which is not correct as it was a 767-400. So much for their accuracy.
Also the same 767-400er SHIP 3062 will replace the IAH-ORD-IAH. IAH-LAX also 787 replaced with a 767. I hope alot of people did not book these flights to fly a 787 or you will have more unhappy people.
Dec 2, 2012, 8:22 am
#18
Join Date: Sep 2012
Posts: 5
I just experienced this on my ORD -> IAH leg today - had really been looking forward to flying on the Dreamliner but it was swapped for a 767 this morning.
According to the link below, United will refund or rebook in cases like this, and I can verify that they let me change to another flight without a fee.
https://hub.united.com/en-us/News/Co...al-routes.aspx
According to the link below, United will refund or rebook in cases like this, and I can verify that they let me change to another flight without a fee.
https://hub.united.com/en-us/News/Co...al-routes.aspx
Dec 2, 2012, 10:44 am
#19
Original Poster
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,278
I spoke with the FA's last night on my flight and they seem less than pleased with the 787. They said electrical issues are causing big problems.
3904 is down apparently.
Point is... I paid $500 each to be in BF on the Dreamliner (due to the 3-3-3 cabin) and wouldn't have done so on the 764.
3904 is down apparently.
Point is... I paid $500 each to be in BF on the Dreamliner (due to the 3-3-3 cabin) and wouldn't have done so on the 764.
Dec 2, 2012, 11:23 am
#21
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
ship 3902 LAX-IAH swapped for a 772 today.
Not a bad swap so no complaints for me. Glad they made it proactively instead of waiting around at the gate.
Not a bad swap so no complaints for me. Glad they made it proactively instead of waiting around at the gate.
Dec 2, 2012, 11:30 am
#22
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
I spoke with the FA's last night on my flight and they seem less than pleased with the 787. They said electrical issues are causing big problems.
3904 is down apparently.
Point is... I paid $500 each to be in BF on the Dreamliner (due to the 3-3-3 cabin) and wouldn't have done so on the 764.
3904 is down apparently.
Point is... I paid $500 each to be in BF on the Dreamliner (due to the 3-3-3 cabin) and wouldn't have done so on the 764.
Dec 2, 2012, 11:45 am
#23
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,411
Dec 2, 2012, 6:39 pm
#24
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
And, remember, while OP is on a MR with the aircraft as a bonus, most fliers just want to get from A-B. UA didn't cancel the flight, it found another aircraft to substitute. No good deed goes unpunished.
Dec 2, 2012, 6:44 pm
#25
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,174
Was 1755 always scheduled as a 787 or was this a recent sub. So I guess down the line a person may get to ride a 787 that was not originally scheduled so this is reverse of subbing another aircraft for a originally scheduled 787.
Dec 6, 2012, 10:43 am
#26
Join Date: Mar 2011
Location: IAD, DCA
Programs: A3 Gold (*A Gold), CC Gold
Posts: 92
My fiancé and I are currently on one of our crazy weekends.
IAH-EWR-SFO-IAH
Just landed in SFO And our scheduled 787 has suddenly been swapped for a 764 (I hope). UA 1718 this evening 12/1.
I paid forthe upgrade on this leg.... And the whole trip was based on the two 787 legs IAH-EWR & SFO-IAH.
If we take our seats in F in the 764, do we have any recourse?
IAH-EWR-SFO-IAH
Just landed in SFO And our scheduled 787 has suddenly been swapped for a 764 (I hope). UA 1718 this evening 12/1.
I paid forthe upgrade on this leg.... And the whole trip was based on the two 787 legs IAH-EWR & SFO-IAH.
If we take our seats in F in the 764, do we have any recourse?
I did the same thing as you. I was going solo from SFO-IAH-IAD and used my miles for upgrade. Looked 2 days ago and they had refunded me my miles, which I thought was a really good gesture.