Missing Reservation on United.com
Nov 18, 2012 | 5:49 am
#1
Original Poster
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,971
Missing Reservation on United.com
Hey folks,
I'm having an interesting and annoying phenomenon.
I booked a flight using Amex Travel like I always do. However instead of the reservation instantly showing up on united.com like it always does, it is still missing 1.5 days after it has been ticketed.
I can pull it up with PNR + Last name, it just doesn't show up on my upcoming reservation lists even though the first segment is 11/25/12
Anyone else had this happen? Not a huge deal, but very annoying. This is the first time I've had this happen.
I'm having an interesting and annoying phenomenon.
I booked a flight using Amex Travel like I always do. However instead of the reservation instantly showing up on united.com like it always does, it is still missing 1.5 days after it has been ticketed.
I can pull it up with PNR + Last name, it just doesn't show up on my upcoming reservation lists even though the first segment is 11/25/12
Anyone else had this happen? Not a huge deal, but very annoying. This is the first time I've had this happen.
Nov 18, 2012 | 6:29 am
#2
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 16,205
Missing Reservation on United.com
Is your MP # showing correctly in the reservation? This Is the first thing I would check.
You can also save it to your account.
You can also save it to your account.
Nov 18, 2012 | 3:10 pm
#5
Original Poster
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,971
Ok, I called. United said somehow my number hadn't been added to the reservation. Which is strange because every other web-based reservation I've EVER made through Amex has worked flawlessly. For now I'm going to assume it was a one-time hiccup.
Nov 18, 2012 | 3:14 pm
#6
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,295
if memory serves, you should be able to add your mp number from the reservation screen on ua. com
Nov 18, 2012 | 3:18 pm
#7
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,160
