UA doesn't allow hold of an award ticket now?
#1
Original Poster
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 811
UA doesn't allow hold of an award ticket now?
I hold an award ticket on the web to add an SQ segment. However the operator told me she must issue the ticket immediately after doing so. So they took over all the chances of holding an award ticket?
As I know changing of a ticket before 21 days period cost nothing. So can I just issue the ticket and change it later?
As I know changing of a ticket before 21 days period cost nothing. So can I just issue the ticket and change it later?
#3
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
Actually, they will still hold award reservations for 24 hours - just NOT if there is an SQ flight involved. SQ requires tkt numbers right away or they will cancel the booking
#5
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,557
#6
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,130
I recently changed (online) a UA saver award from Salzburg--VIE--MUC--IAD to Salzburg--VIE--IAD. The VIE--MUC--IAD flights were to have been on LH, and the new flight is entirely on OS. I was not charged a fee.
#8
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,502
Well, it's a big difference from back when UA allowed holds of weeks/months-long before ticketing.
I actually thought that was a bit unfair to the people who wanted to redeem awards but couldn't, because others were sitting on them.
I actually thought that was a bit unfair to the people who wanted to redeem awards but couldn't, because others were sitting on them.