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28 August 2012 - United System Outage (Imapct, Discussion, etc.)

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28 August 2012 - United System Outage (Imapct, Discussion, etc.)

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Old Aug 28, 2012, 3:04 pm
  #151  
 
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,192
I called the elite line. Someone picked up immediately to say computers are down, including for missing credit. Good to know about the paper boarding passes -- I'll always print those out from now on!
Buster CT1K is offline  
Old Aug 28, 2012, 3:04 pm
  #152  
 
Join Date: Nov 2010
Location: SFO/SJC
Posts: 226
I'm just sad I sold my UAL puts early. Share price down 2.6% today, will probably be a blood bath tomorrow? Have a few UA flights lined up for the rest of the year, now I'm getting even more nervous.
Daggett76 is offline  
Old Aug 28, 2012, 3:04 pm
  #153  
 
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,582
Wow, the one August week I am on the ground..........though I do fly out Friday

I am looking forward to seeing what digital debris is left; maybe some more 4 mile fares.

Originally Posted by Jorgen
Looks like I picked the wrong week to quit sniffing glue.
Looks like i picked the wrong week to quit drinking
Madone59 is offline  
Old Aug 28, 2012, 3:05 pm
  #154  
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,538
Originally Posted by LarkSFO
It's kind of fun actually!

Yes, drinking heavily A gates at IAD...

Always print a paper BP FYI...
Plenty of good drinking going on at IAH too. No paper copy as I was on the u/g list - wherever that is now. Share this Schimzakkkkkkkk!!!!!!!!!!!!!!!
Surface Interval is offline  
Old Aug 28, 2012, 3:05 pm
  #155  
 
Join Date: Nov 2004
Location: Houston, IAH
Programs: United Global Services,Hilton Diamond, Starwood Platinum, Hyatt Diamond, National Executive Elite
Posts: 449
Bizzare scene at IAH, terminal c isnt letting anyone through security. Anyone getting through in any of the other terminals?
flyboy_421 is offline  
Old Aug 28, 2012, 3:06 pm
  #156  
 
Join Date: Jul 2012
Location: SMF
Posts: 92
FlightAware

Flightaware posted to their site and their Facebook page about the issue
direct is offline  
Old Aug 28, 2012, 3:06 pm
  #157  
 
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,816
its going to be a long one...

So still sitting in plane at EWR and no updates. Its definitely going to be a long one. They are allowing pax to deplane if they want to grab a bite in terminal. Urging them not to go too far from gate incase computers wake up abruptly. Also putting on entertainment system so people can watch a movie or two...
ani90 is offline  
Old Aug 28, 2012, 3:08 pm
  #158  
 
Join Date: Oct 2010
Posts: 6
At 4:30pm ET, the FAA issued a ground-stop for all United Airlines (including Express) for flights destined to Newark-EWR (90min) or San Francisco-SFO (30min), two of United's hubs.
anthstr is offline  
Old Aug 28, 2012, 3:09 pm
  #159  
 
Join Date: Sep 2006
Posts: 1
confirmed - manual boarding passes issued at TPA

Originally Posted by elCheapoDeluxe
At CLE. Nobody boarding, though I just heard an announcement from another gate that they may try to do things by paper but anyone with an 'iphone boarding pass' will need to get a hand written one.
I had an iPhone boarding pass and fortunately was able to get a handwritten one from the ticket counter. I whizzed thru security and am seriously enjoying TPA's luxurious business center.
tesmerjg is offline  
Old Aug 28, 2012, 3:09 pm
  #160  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,472
Thrilled to be done with about 9500 miles of shorthaul domestic flying in the past week or so. Every flight was on time or early, (most) upgrades cleared and crews on both sides were friendly. Vintage CO and UA. Even the miles correctly posted within 48h of flight.

Here I was thinking things might have finally turned the corner... JUST KIDDING!
EWR764 is offline  
Old Aug 28, 2012, 3:09 pm
  #161  
 
Join Date: Jun 2011
Location: MEL
Programs: VAG
Posts: 1,865
I have an 8am flight to a job interview tomorrow morning.

Perhaps I should start driving now...
Jorgen is offline  
Old Aug 28, 2012, 3:09 pm
  #162  
 
Join Date: Jan 2005
Location: Maine
Programs: UA Gold, Hyatt Glob, Marriott Plat, National EE, Hertz PC
Posts: 706
Thankfully not traveling today, but this will annoy a whole lot of holiday fliers. All we're missing now in this thread is the play-by-play with photos
Pingtung is offline  
Old Aug 28, 2012, 3:10 pm
  #163  
 
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 656
Cool

Is it bad that my first thought is, "how is this going to affect my Y -> C upgrade Friday on IAD-DOH?"
FoxFlyer is offline  
Old Aug 28, 2012, 3:10 pm
  #164  
 
Join Date: Nov 2009
Location: Arlington, Va.
Posts: 321
Exclamation UA Down for the Count

Breaking this afternoon on 28-Aug, United is having a "network" outage. Their website is down for the count, and one can assume this is affecting airport ops too.

From Twitter @United: " We have a network outage & are working to get systems back online. We'll update soon. "

Yahoo Reporter says ticketing, check-in, etc. all down.

Line at ORD from a Twitter user: http://instagram.com/p/O4tAdTLN58/

All Newark flights grounded until at least 6pm per NYCAvaition

Another black eye for a carrier having major problems.

Another black eye for a carrier having major problems.

Brian

And mods, I know there is general post on UA problems, but this is huge and deserves its own post.

Last edited by PlateMan; Aug 28, 2012 at 3:18 pm
PlateMan is offline  
Old Aug 28, 2012, 3:11 pm
  #165  
 
Join Date: Apr 2005
Location: Seattle, WA
Programs: UAL 1K 1.3MM till 1/31/2015 Bye Smissek, Delta Plat. Marriott Gold, Hilton Gold, Hertz Pres. Circle
Posts: 227
Announcement At Seatac that looks like system comming up
HitAndRun is offline  


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