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-   -   United flight cancellation reason (https://www.flyertalk.com/forum/united-airlines-mileageplus/1376384-united-flight-cancellation-reason.html)

cblaisd Jan 17, 2013 12:01 pm

UnitedCargo.com says "Operations"


IAD LGA 757 12:25 16:09 13:46 17:06 OPERATIONS

KillJoy Jan 17, 2013 12:07 pm

To bump an old thread, does United even display reasons for flight cancellations online any more? I'm trying to find the "official" reason for my flight cancellation. The "real" reason is the flight the night before with my aircraft was cancelled, but I'm trying to understand whether that qualifies as a "weather" delay if yesterday's cancellation was weather-related.

RobOnLI Jan 17, 2013 12:12 pm


Originally Posted by KillJoy (Post 20068561)
To bump an old thread, does United even display reasons for flight cancellations online any more? I'm trying to find the "official" reason for my flight cancellation. The "real" reason is the flight the night before with my aircraft was cancelled, but I'm trying to understand whether that qualifies as a "weather" delay if yesterday's cancellation was weather-related.

No. Flight data online will only show "Cancelled". You can call UA and try to get an agent who will give you the info. But honestly, why does it matter? If the flight is cancelled, it's cancelled and UA will rebook you.

Are you questioning it more for hotel/voucher/comp reasons?

-RM

bsb21 Jan 17, 2013 12:12 pm


Originally Posted by CDKing (Post 20068499)
Heres what I see on EF seems your inbound is another plane either that or crew from the other flight is supposed to fly your aircraft. 3732 is delayed 4hr 25 min now.

F IAD/ETD 409P L03.44 AWAITING FLT 3732
F LGA/ETA 506P L03.20
D CRC/IAD...POSSIBLE DELAYS DUE TO SNOW

3732 is delayed awaiting 3731 which is about to land in CLT (EF shows 3731 diverted due to aircraft servicing?)

Thanks for figuring out it was 3732! :)

Traced it back to Wed and this bird had a 4 and a 6 hour delay due to service. :mad:

Let's see how many Pepperidge Farm cookies I manage to sneak away from the UA Club in IAD during this delay! :)

njcommodore Jan 17, 2013 12:12 pm

I don't think they ever displayed it online.

gfowler-ord-1k Jan 17, 2013 12:17 pm

Try http://www.unitedcargo.com/ and fill in the "Flight status" info. I believe that shows the "official" reason.

CDKing Jan 17, 2013 12:20 pm

If you no longer want to go to NYC, once your flight shows 4 hour delay you can cancel and get refund

JeffS Jan 17, 2013 12:46 pm

I would have taken Amtrak. ;)

KillJoy Jan 17, 2013 1:37 pm


Originally Posted by gfowler-ord-1k (Post 20068665)
Try http://www.unitedcargo.com/ and fill in the "Flight status" info. I believe that shows the "official" reason.

Bingo. Thanks.

I'm trying to get them to rebook me on another carrier, and that's more likely if it's UAL's fault rather than nature's. But as others have noted, they'll say whatever they want and do whatever they want.

Thanks for the help.

weirdlyndon Jan 17, 2013 1:57 pm

Or rebook to JFK or EWR

ComplexAnalysis Jan 17, 2013 2:54 pm


Originally Posted by gfowler-ord-1k (Post 20068665)
Try http://www.unitedcargo.com/ and fill in the "Flight status" info. I believe that shows the "official" reason.


I've used this before for a cancelled flight and the explanation was "Operations" or something similar - do you know what that means?

WineCountryUA Jan 17, 2013 3:05 pm


Originally Posted by njcommodore (Post 20068617)
I don't think they ever displayed it online.

PMUA posted online (in flight status) a number of different reasons for delays / cancellations

couple of older threads on this, such as
http://www.flyertalk.com/forum/unite...e-excuses.html
http://www.flyertalk.com/forum/unite...p-service.html

there were similar set of reasons posted for cancellations

In the case of multiple reasons or cascading issues, it got interesting at times

Intrepid Jan 17, 2013 3:08 pm


Originally Posted by RobOnLI (Post 20068604)
No. Flight data online will only show "Cancelled". You can call UA and try to get an agent who will give you the info. But honestly, why does it matter? If the flight is cancelled, it's cancelled and UA will rebook you.

Are you questioning it more for hotel/voucher/comp reasons?

-RM

There is never an assurance that the reason for cancellation is indeed the real one. Never.

freshairborne Jan 17, 2013 10:04 pm

Just for the record, I've had situations where all of the above reasons played a part in a delay or cancellation. What starts out to be a mechanical issue drags out to where weather that wasn't a problem had the flight pushed on time now incurs a weather delay. I've had those two then turn into a crew legality issue, and a replacement pilot or F/A can't be quickly brought to cover the shortage.

My advice, and this is not to sleight any other employee groups, but ask one of the pilots that was supposed to fly the flight. Others may know pieces of the story, but your captain will know all the reasons, if more than one. We're the ones that have to have all pieces in place before we can release the parking brake.

And even we aren't even privy to some stuff. On a rare occasion, I've gotten the word that we're not going, for reasons unknown to me. Also, your captain does not have the authority to cancel a flight, just to not fly it if all the pieces don't add up.

FAB

cblaisd Jan 17, 2013 10:09 pm


Originally Posted by gfowler-ord-1k (Post 20068665)
Try http://www.unitedcargo.com/ and fill in the "Flight status" info. I believe that shows the "official" reason.

Uh, good idea. ;)


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