Schedule change due to Ramp Service
Aug 10, 2007, 1:05 pm
#1
Original Poster
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
delays in UA 312; RDU-IAD
For the last couple days this flight's been late for
"schedule change due to ramp service"
according to ua.bomb.
What does that mean?
"schedule change due to ramp service"
according to ua.bomb.
What does that mean?
Aug 10, 2007, 1:12 pm
#2
Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.6MM
Posts: 5,423
Ramp Service tends to mean delays due:
1) Catering
2) Fueling
3) Cargo Loading/Unloading
4) Bags Loading/Unloading
5) Lavatory service
6) Potable water service
And other assorted ramp related activities.
1) Catering
2) Fueling
3) Cargo Loading/Unloading
4) Bags Loading/Unloading
5) Lavatory service
6) Potable water service
And other assorted ramp related activities.
Aug 10, 2007, 1:14 pm
#3
Join Date: Jul 2005
Location: RIC
Programs: UA 1K MM
Posts: 3,389
Aug 10, 2007, 1:16 pm
#4
Original Poster
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
Wonderful.
The delay was 2 hours yesterday, 30mins and counting today.
I'm on this flight tomorrow with two hours in IAD to make my connection. I thought that was plenty until I started looking yesterday.
UX staff at RDU never fails to amaze me.
The delay was 2 hours yesterday, 30mins and counting today.
I'm on this flight tomorrow with two hours in IAD to make my connection. I thought that was plenty until I started looking yesterday.
UX staff at RDU never fails to amaze me.
Aug 10, 2007, 1:36 pm
#5
Join Date: Dec 2003
Location: Chapel Hill, NC - UA Nobody (sigh)/0.925MM, HHonors Diamond
Posts: 3,510
That's one of the (relatively) new 737 mainline flights. I wonder if there is a bit of a learning curve for ground crews used to the CRJs?
Aug 10, 2007, 2:59 pm
#6
Join Date: Apr 2000
Location: Kent, WA USA
Programs: UA 1K, AS MVPG, AA G (MM), Hyatt Diamond, Hilton Silver, Marriott Silver, Global Entry, NEXUS
Posts: 163
Agreed. The staff at RDU is indifferent at best. It's not a good representation of UA/UX to the RDU region.
I suppose it could be worse -- they may not care about me, but at least I can understand what they're saying. When I fly out home out of the A gates at IAD, I'm not even sure those gate agents are speaking English. They'll make an announcement, and everyone starts looking around, hoping that someone else caught the drift.
I suppose it could be worse -- they may not care about me, but at least I can understand what they're saying. When I fly out home out of the A gates at IAD, I'm not even sure those gate agents are speaking English. They'll make an announcement, and everyone starts looking around, hoping that someone else caught the drift.
Aug 10, 2007, 8:03 pm
#7
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
As for IAD-RDU, each time I rush to the gate where the last few pax are boarding .. only to be told No it's not the RDU flight as displayed which is boarding from that gate but some other much earlier flight to somewhere else.
Aug 10, 2007, 11:45 pm
#8
Join Date: Nov 2004
Location: APC/SFO
Programs: UA 1K, B9, AA, DL, WN
Posts: 281
Aug 11, 2007, 8:56 am
#9
Join Date: Aug 2003
Location: Washington, DC
Programs: AA GLD (1MM), DL GLD, Marriott Plat, RCL D+, X Elite
Posts: 3,229
While I haven't found the thread just yet, it was reported in the local RDU News & Observer that RDU would be going back to mainline employees. Hopefully this will help.
Aug 11, 2007, 11:23 am
#10
Original Poster
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Location: RDU
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The UX staff at RDU is slow and confused at best. I'm hoping when UA shows up for real the ground staff will be better.
312 has a completely unrealistic turn-around time with fewer than 29 mins from arrival at the gate to boarding. It seems that on Aug 9 and 10 then left the gate 20 minutes or so late, and then sat on the runway for quite a while. The weather was not optimal on the east coast those two days, so maybe that was part of the problem.
As long as 312 gets to IAD early enough for me to stop at Vino Volo on my way to board 902, I'll be happy.
312 has a completely unrealistic turn-around time with fewer than 29 mins from arrival at the gate to boarding. It seems that on Aug 9 and 10 then left the gate 20 minutes or so late, and then sat on the runway for quite a while. The weather was not optimal on the east coast those two days, so maybe that was part of the problem.
As long as 312 gets to IAD early enough for me to stop at Vino Volo on my way to board 902, I'll be happy.
Aug 11, 2007, 11:28 am
#11
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,881
Shuttle America seems to get the RDU-ORD flights off a lot better than whoever is running RDU-IAD.
Aug 11, 2007, 1:52 pm
#12
Join Date: Nov 2004
Location: APC/SFO
Programs: UA 1K, B9, AA, DL, WN
Posts: 281
312 has a completely unrealistic turn-around time with fewer than 29 mins from arrival at the gate to boarding. It seems that on Aug 9 and 10 then left the gate 20 minutes or so late, and then sat on the runway for quite a while. The weather was not optimal on the east coast those two days, so maybe that was part of the problem.
Aug 11, 2007, 3:09 pm
#13
Join Date: Jul 2005
Location: RIC
Programs: UA 1K MM
Posts: 3,389
UA265 IAD 12:55PM RDU 2:02 PM 733 1h07m
UA312 RDU 2:48 PM IAD 3:57 PM 733 1h09m
Also, UA 312 continues onto BDL, so I'm sure the folks there are ticked too with the RDU-IAD performance!
One thought, maybe the UAX people at RDU have just stopped really trying since they know they're about to be replaced by mainline employees?
Yet again today:
Scheduled: 2:48 PM
Actual: 3:24 PM
Reason: Schedule change due to Ramp Service
Aug 11, 2007, 3:48 pm
#14
Join Date: Aug 2003
Location: Washington, DC
Programs: AA GLD (1MM), DL GLD, Marriott Plat, RCL D+, X Elite
Posts: 3,229
Never fear... here's the press release from the RDU Airport Authority.
United takes over it's own RDU flights in September.
United takes over it's own RDU flights in September.
Aug 12, 2007, 7:31 am
#15
Join Date: Nov 2006
Location: IAD
Programs: UA 1P, PC Platinum, HH Diamond
Posts: 67
This has affected me twice in the past month as the flight attendants for UA 1500 IAD-MCO have been on this flight. Of course, both times they had to have known this was an issue, but didn't announce the delays until the scheduled boarding time.