What the heck happened to P.S.
Aug 7, 2012, 1:23 pm
#1
Original Poster
Join Date: Aug 2005
Location: NYC
Programs: AA EXP, B6 Mosaic, UA Platinum, others
Posts: 1,270
What the heck happened to P.S.
I've been on P.S. flights 3x since July 1st and boy has this service changed. The meals are effectively identical to the meals on any other long domestic flight in domestic First (i.e., same as EWR-PDX or IAD-SFO). All the P.S.-y food & beverage things are gone. No more cocktails, no enhanced alcohol, no extra courses in F versus C. Not a thing. Additionally, yesterday I was upgraded into F and noticed 2 seats were in-op with permanent bags over them. I assume they've stopped fixing them because they're replacing them, but it sure is ugly.
Aug 7, 2012, 1:53 pm
#2
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I flew p.s. in F on Aug. 4. Aside from the lounge access at JFK, there is no soft product difference from transcon F that I could tell. The seats are big and comfy, but that will be reduced later this year.
It took three dig-e-players to get a working unit.
It took three dig-e-players to get a working unit.
Aug 7, 2012, 2:01 pm
#3
Join Date: Feb 2008
Location: ORD
Programs: Newly minted AA EXP Plat., disatisfied UA 1K, Marriott Silver & Hilton Gold
Posts: 704
Nothing is sacred with the new Untied, every last bastion of the old UA must be destroyed and those that protest against it will be verbally lashed out on by the Pro-Smi$ek camp on this forum. Let the lashing begin!
I had to jump in and say it before the bashing began. It starts very quickly these days.
I had to jump in and say it before the bashing began. It starts very quickly these days.
Aug 7, 2012, 2:12 pm
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Aug 7, 2012, 2:14 pm
#5
Join Date: Jun 2005
Posts: 4,645
Aug 7, 2012, 2:32 pm
#8
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
It will soon have very nice int'l C seats, which is cool and all - but other than that it's now Just Another Transcon when it comes to the soft product
Aug 7, 2012, 2:41 pm
#9
Join Date: Mar 2008
Location: SEA/YYZ
Posts: 1,561
So are you saying that they cut the nicer appetizer and it was replaced by the seafood ramekin? They dumbed-down the salads to standard domestic quality (IIRC starting 2/2012 the salads were slightly better in C and decent in F, as it was previously)? There's no third entree option anymore?
Aug 7, 2012, 3:14 pm
#11
Join Date: Jul 2006
Programs: Continetnal Silver
Posts: 234
Premium Service = Premium Seats that is all PS offers. Which can be a huge deal for some. Afer all most seats are paid so there are plenty of people thinking that its worth it.
Personaly I have stopped eating the food on the plane and just bring my owen be it in F or Y
Personaly I have stopped eating the food on the plane and just bring my owen be it in F or Y
Aug 7, 2012, 3:51 pm
#13
Join Date: Oct 2000
Location: Los Angeles, CA, USA
Programs: UA Gold, DL Plat, SPG Gold, Hilton Gold, Marriott Silver, Hertz PC
Posts: 543
Actually, all of these changes are really changes that we like--we just can't fully realize and appreciate Jeff's brilliance (yet). Give it time...pretty soon, we'll all see the greatness of his vision (but the word 'premium' won't come to mind anytime you think about United Airlines).
Aug 7, 2012, 4:02 pm
#14
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
A refreshed transcon product is coming shortly. Therefore its not necessary to keep up with elective maintenance. The soft product is nowhere near its zenith, however, to me, it is still better than any UA domestic config F product.
Aug 7, 2012, 4:04 pm
#15
Join Date: Dec 2010
Location: Chicago
Programs: AA EXP, UA former 1K (1.9MM and gone), Marriott LT Plat, Hilton Diamond, SPG Plat
Posts: 1,111
Actually, all of these changes are really changes that we like--we just can't fully realize and appreciate Jeff's brilliance (yet). Give it time...pretty soon, we'll all see the greatness of his vision (but the word 'premium' won't come to mind anytime you think about United Airlines).
If he buys into the whole program, he'll get improved check-in, security lines, and boarding, perhaps even club access, thanks to his new credit card. He doesn't roll his eyes when Jeff speaks, because he sees truth in the words, and doesn't fly often enough to be sick of the speech.
The real problem here is that the formerly loyal, overentitled, frequent travelers like me keep clinging to the past and refuse to go quietly away.