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-   -   Specific GPU and RPU usage questions thread (https://www.flyertalk.com/forum/united-airlines-mileageplus/1371697-specific-gpu-rpu-usage-questions-thread.html)

FlyerBeek Sep 17, 2013 8:25 am


Originally Posted by sabbasolo (Post 21458492)
I have never had to call (although this forum is full of people who have). You usually see it back in your account about 3 to 4 days after travel.

I normally give it about one week to redposit automatically. I'm 50/50 from an admitiedly small sample size (4x) of encountering this exact situation in the past year and a half. YMMV.

-FlyerBeek

RandomBaritone Sep 17, 2013 9:50 am


Originally Posted by sabbasolo (Post 21458492)
I am reminded of the gym club episode of Seinfeld, where every time he upgrades his membership to a higher level, silver, gold then platinum he discovers there is a secret higher level that he aspires to ....

You sure that's a Seinfeld? I've seen every episode about 800 times, and that doesn't ring a bell. :)

katecb Sep 17, 2013 10:02 am

You will not be able to use a GPU to upgrade. If flying to Europe then upgrades are not applicable for the following fare classes - Z, P, S, T, K, L, G or N.

It's worth it to spend a few $100 more and book a higher fareclass so that you can upgrade.

FlyerBeek Sep 18, 2013 5:32 am

Anyone else having difficulty searching for R/RN inventory on ExpertFlyer? I keep receiving error messages - even on flights that UA ExpertMode shows R available. It's been happening for a few hours.

-FlyerBeek

aacharya Sep 18, 2013 5:51 am


Originally Posted by Eric Westby (Post 21459627)
You sure that's a Seinfeld? I've seen every episode about 800 times, and that doesn't ring a bell. :)

OP meant Frasier.

UA-NYC Sep 18, 2013 5:52 am


Originally Posted by FlyerBeek (Post 21464279)
Anyone else having difficulty searching for R/RN inventory on ExpertFlyer? I keep receiving error messages - even on flights that UA ExpertMode shows R available. It's been happening for a few hours.

-FlyerBeek

Yeah, I just searched, same issue

dkc715 Sep 18, 2013 8:12 am

When PS rebrands to BusinessFirst
 
After the PS rebranding, for connecting international travel with one leg on PS service, does anyone definitively know the treatment of a GPU when just the transcontinental leg clears?

Pretty soon, United will rebrand PS business to BF, and the language in the upgrade rules (I think) suggests you will now burn the GPU even when you fly coach over the water. And how will it work if you use miles and money? Surely, United won't keep 30,000 miles plus $400-600 for just clearing the domestic leg.

Not sure if this should be asked in GPU forum or PS forum. Mod may move.

Thanks.

UA-NYC Sep 18, 2013 8:24 am


Originally Posted by dkc715 (Post 21464885)
After the PS rebranding, for connecting international travel with one leg on PS service, does anyone definitively know the treatment of a GPU when just the transcontinental leg clears?

Pretty soon, United will rebrand PS business to BF, and the language in the upgrade rules (I think) suggests you will now burn the GPU even when you fly coach over the water. And how will it work if you use miles and money? Surely, United won't keep 30,000 miles plus $400-600 for just clearing the domestic leg.

Not sure if this should be asked in GPU forum or PS forum. Mod may move.

Thanks.

Since PS is already "elevated" service, I'm guessing your GPU is considered used if you clear JFK-LAX but fail LAX-SYD, for example. Would love to be proven wrong though.

dkc715 Sep 18, 2013 8:34 am


Originally Posted by UA-NYC (Post 21464962)
Since PS is already "elevated" service, I'm guessing your GPU is considered used if you clear JFK-LAX but fail LAX-SYD, for example. Would love to be proven wrong though.

At a minimum, United should allow a post flight substitution of the GPU with an RPU or miles. And I can't believe they will potentially keep MP award upgrade consideration (30k miles plus up to $600). Few will want to upgrade PS service without the international leg clearing in advance. UA Insider said the upgrade rules won't change. Hope they make a change here.

Kacee Sep 18, 2013 8:46 am


Originally Posted by dkc715 (Post 21464885)
After the PS rebranding, for connecting international travel with one leg on PS service, does anyone definitively know the treatment of a GPU when just the transcontinental leg clears?

Pretty soon, United will rebrand PS business to BF, and the language in the upgrade rules (I think) suggests you will now burn the GPU even when you fly coach over the water. And how will it work if you use miles and money? Surely, United won't keep 30,000 miles plus $400-600 for just clearing the domestic leg.

Not sure if this should be asked in GPU forum or PS forum. Mod may move.

Thanks.

I won't be at all surprised. It would be consistent with treating ps as a non-CPU route. And at 5-6 hours, the flight is really not materially different from an east coast TATL.

katecb Sep 18, 2013 8:59 am


Originally Posted by sammyindc (Post 21455732)
If you share with us your travel dates we can look at current availability which can give you a better idea of your chances.

Also, if your travel dates are flexible you could look if any flights have R availability and confirm your upgrade at booking.

Hi Sammyindc,

My travel dates are somewhat flexible but not anymore because they've already been booked. I looked into booking a higher fare class but W was the only fare class available. On the way there, I'm flying IAH -- ORD -- CDG on October 3rd (UA1087/UA987)and on the way back I leave October 13th and fly from LHR --> IAH (UA 971). Both tickets W fare and I requested to use my upgrade and was put on the waitlist 9/16.

Now when I go to my United Ticket to the "Redeem Upgrade" section it says "Upgrade Not Available" even under the section to Buy Up to United First...is it showing this because I already requested to use my GPUs OR because there are not any upgrades available?

Thank You!


Originally Posted by FlyerBeek (Post 21464279)
Anyone else having difficulty searching for R/RN inventory on ExpertFlyer? I keep receiving error messages - even on flights that UA ExpertMode shows R available. It's been happening for a few hours.

-FlyerBeek

I searched a few weeks ago and wasn't able to see either. Has United removed that option from the site entirely?

UA-NYC Sep 18, 2013 9:02 am


Originally Posted by Kacee (Post 21465095)
I won't be at all surprised. It would be consistent with treating ps as a non-CPU route. And at 5-6 hours, the flight is really not materially different from an east coast TATL.

I'm guessing there are data points on FT of JFK-SFO/LAX-SYD/Asia itins, where PS C cleared but not Int'l BF. Maybe someone can chime in what happened WRT their UG instrument...

sammyindc Sep 18, 2013 9:26 am


Originally Posted by katecb (Post 21465166)
Hi Sammyindc,

My travel dates are somewhat flexible but not anymore because they've already been booked. I looked into booking a higher fare class but W was the only fare class available. On the way there, I'm flying IAH -- ORD -- CDG on October 3rd (UA1087/UA987)and on the way back I leave October 13th and fly from LHR --> IAH (UA 971). Both tickets W fare and I requested to use my upgrade and was put on the waitlist 9/16.

Now when I go to my United Ticket to the "Redeem Upgrade" section it says "Upgrade Not Available" even under the section to Buy Up to United First...is it showing this because I already requested to use my GPUs OR because there are not any upgrades available?

Thank You!

Yes, once a GPU has been applied you will see "upgrade not available" when you click on a redeem upgrade.

Keep checking the flights for R/RN and when it changes from 0 to 1,2,... It should clear your upgrade automatically but if it doesn't contact UA and they will manually clear it.

dkc715 Sep 18, 2013 9:31 am


Originally Posted by UA-NYC (Post 21465193)
I'm guessing there are data points on FT of JFK-SFO/LAX-SYD/Asia itins, where PS C cleared but not Int'l BF. Maybe someone can chime in what happened WRT their UG instrument...

Don't think that will help. I do not believe the official PS BF rebranding has occurred even on newly configured birds. I am on one in 2 weeks and it is still called "business" on my itinerary. So, until the rebranding you get the GPU or miles/copay back if your intl leg fails to clear. I bet when the last PS bird is reconfigured, you will see the rebranding. What happens after that is apparently unknown.

katecb Sep 18, 2013 9:33 am


Originally Posted by sammyindc (Post 21465350)
Yes, once a GPU has been applied you will see "upgrade not available" when you click on a redeem upgrade.

Keep checking the flights for R/RN and when it changes from 0 to 1,2,... It should clear your upgrade automatically but if it doesn't contact UA and they will manually clear it.

How do I check for R/RN? I've been trying to find it on the United site for the past week and it doesn't seem like they offer that option anymore to view next to Fare Class. Where should I be looking?


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