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-   -   UA mistake award redemption rates for China travel [UA says will void tickets] (https://www.flyertalk.com/forum/united-airlines-mileageplus/1366665-ua-mistake-award-redemption-rates-china-travel-ua-says-will-void-tickets.html)

LizzyDragon84 Jul 15, 2012 12:07 pm


Originally Posted by mrkymark (Post 18933805)
why would anyone care about the 24hr cancellation or fee. It's 4 miles per ticket. If they do honor it and you can't travel forget the miles. Am I missing something?

I think the concern is over the fact that some folks are getting confirmations that it's 4 miles, but actually getting the full number of miles pulled from their MP account.

84fiero Jul 15, 2012 12:09 pm


Originally Posted by Tim nice but dim (Post 18933785)
I booked a EWR-HKG r/t for 4 miles plus $40 or so. Would love to see what happens next given my Mileageplus account had only 50 miles in it!

Mine ticketed a few minutes ago. I only had <1,000 miles in my account. I "think" my total reflects -12 miles but I forgot to note what my balance was prior to this, so I'm not 100% sure. The activity listing doesn't show this activity yet.

ORDnHKG Jul 15, 2012 12:09 pm


Originally Posted by mrkymark (Post 18933805)
why would anyone care about the 24hr cancellation or fee. It's 4 miles per ticket. If they do honor it and you can't travel forget the miles. Am I missing something?

Well for one do you want to be out $150 for nothing ? ($150 for non-elites, $125 for silver, $100 for gold)

FlyingDoctorwu Jul 15, 2012 12:10 pm

What the hay... I'll give it a shot...

went with a standard awardx2.. 640K miles (which I definitely do not have) for GF. Nice to be able to have the best times possible for the flight :).
E receipt shows 8 miles+$81....

I actually have the same itinerary already booked on Air Canada/Asiana through USAirways...

FDW

iamthehpt Jul 15, 2012 12:10 pm

I've decided not to even attempt this one, in light of the (IMO) slim chance of success. But I'll really regret my decision if UA honors the 4 points award.

Majikow Jul 15, 2012 12:12 pm

I just booked 3 BWI-HKG for 12 miles and $120. It hasn't ticketed yet for me and so far no miles have been deducted.

cmn.jcs Jul 15, 2012 12:12 pm

The current outcomes I can surmise are this:
1: UA honors the tickets. People can choose whether to travel or not, and forfeit the miles/taxes if they don't. (Is it possible to get your taxes and fees back if you decide not to travel, without paying the award redeposit fee--so forfeiting the miles, but not the money?)

2: UA doesn't honor the tickets and refunds everyone's purchases.

Am I missing anything?

SFO777 Jul 15, 2012 12:12 pm


Originally Posted by tom911 (Post 18933786)
Do Platinums get free redeposit of award miles if they cancel? I see on the Boarding Area blog that there are several posts about the correct amount of miles being deducted from Mileage Plus accounts. Will you fly at full miles?

Since I have less than 40K in my account, it's going be hard to do that in my case. I doubt they'll let me go negative. :cool:

cruisr Jul 15, 2012 12:13 pm

My receipt clearly says 4 miles per ticket. Just checked and they deducted 60 k each. If I have it on a UA receipt shouldn't they honor that?

amejr999 Jul 15, 2012 12:14 pm

Do not call.

84fiero Jul 15, 2012 12:15 pm


Originally Posted by cmn.jcs (Post 18933851)
The current outcomes I can surmise are this:
1: UA honors the tickets. People can choose whether to travel or not, and forfeit the miles/taxes if they don't. (Is it possible to get your taxes and fees back if you decide not to travel, without paying the award redeposit fee--so forfeiting the miles, but not the money?)

2: UA doesn't honor the tickets and refunds everyone's purchases.

Am I missing anything?

I wonder if, for the folks who didn't have enough actual miles in their accounts, UA would create a negative mileage balance for those accounts?:eek:

ramblers63 Jul 15, 2012 12:16 pm


Originally Posted by amejr999 (Post 18933865)
Do not call.

LOL, you're right.....with thousands of tickets booked and all 700 deal blogs picking this up, it just might fly under the radar!

Happy Jul 15, 2012 12:18 pm


Originally Posted by mrkymark (Post 18933805)
why would anyone care about the 24hr cancellation or fee. It's 4 miles per ticket. If they do honor it and you can't travel forget the miles. Am I missing something?

Those who have enough miles in their accounts are getting FULL miles deducted.

Besides, you also forget about the CASH cancellation fee.

fragment54 Jul 15, 2012 12:21 pm


Originally Posted by Happy (Post 18933887)
Yes, you forget about the CASH cancellation fee.

Because you are also out the cancellation fee of $150 for GM, $125 for lowest tier elite, so on so forth if canceled after 24 hours period.

With people booking 4+ each, no way this is going to work. I'm sure there are several FTers booking more like 20+.

FlyingDoctorwu Jul 15, 2012 12:22 pm

well I received an e-ticket for my trip...
no miles deducted...

this should be a fun one.. I wont get terribly upset if it doesnt work out...

fdw


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