Feb 3, 2024, 8:57 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread isTo split or not to split PNR
To split or not to split PNR {Archive}
Jul 30, 2019, 9:02 am
#481
Join Date: May 2007
Location: WAS
Programs: UA 1K, AA EXP, WN A+, Hyatt Glob, Marriott Amb, Hertz PC
Posts: 1,126
Aug 1, 2019, 8:21 am
#482
Join Date: May 2007
Location: WAS
Programs: UA 1K, AA EXP, WN A+, Hyatt Glob, Marriott Amb, Hertz PC
Posts: 1,126
My Gold companion didn't inherit the benefits on the return. I've already cleared one return leg but my companion has not. Looks like if benefits are carrying on, it only applies when the auto-splitting at T-24 occurs. At least I got my upgrades...
Aug 2, 2019, 5:43 pm
#484
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Join Date: May 2002
Location: Pittsburgh
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Another follow-up for researchers.
On-line, I could only change seats one at a time, and MsCP had a charge. I had to call - the agent first told me he couldn't move her to E+ without a fee because they were split, but then said "let me try this other internal system" and got it done.
I asked whether we would both be on the upgrade list and the response was "I think you may need to do that at the airpor....no wait, I can see you both on it now. You've both been added"
We were not. I didn't bother as both flights were checked in full or -1 and I was already 4 or lower.
I must say that this whole "ruin the rest of your trip's reservations just to get a shot at an upgrade" is the dumbest scheme I've seen in a while.
It was interesting to look at the upgrade status for our flight down and see Booked with a number and "(+1 blocked)" after it. Apparently Cedric the Entertainer, who sat in the row in front of me, blocked the seat next to him - paid for, I assume.
On-line, I could only change seats one at a time, and MsCP had a charge. I had to call - the agent first told me he couldn't move her to E+ without a fee because they were split, but then said "let me try this other internal system" and got it done.
I asked whether we would both be on the upgrade list and the response was "I think you may need to do that at the airpor....no wait, I can see you both on it now. You've both been added"
We were not. I didn't bother as both flights were checked in full or -1 and I was already 4 or lower.
I must say that this whole "ruin the rest of your trip's reservations just to get a shot at an upgrade" is the dumbest scheme I've seen in a while.
It was interesting to look at the upgrade status for our flight down and see Booked with a number and "(+1 blocked)" after it. Apparently Cedric the Entertainer, who sat in the row in front of me, blocked the seat next to him - paid for, I assume.
Aug 3, 2019, 3:20 pm
#485
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Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,889
So, looking at recent experiences on this thread, seems benefits survive a split PNR for the return now, and seem to be consistent. Is this accurate?
We're going to LAX in a couple of weeks, 2 silver adults and a non-status child (4), (plus a lap infant, which should be pretty irrelevant). If we decide to split on the outbound, am I correct that each of the 3 ticketed travelers on the return should automatically:
Also, anyone know if IRROPS/automated re-booking would put us altogether if we needed that? Not expecting that would be the case, but asking just to see if anyone knows.
We're going to LAX in a couple of weeks, 2 silver adults and a non-status child (4), (plus a lap infant, which should be pretty irrelevant). If we decide to split on the outbound, am I correct that each of the 3 ticketed travelers on the return should automatically:
- Get the silver 1 bag allowance
- Be on the [invisible] pre-check in CPU list
- Assuming upgrades haven't cleared at T-24, be able to select E+ for free at check in (which, since split, would require 3 separate check ins)
- Be placed on the upgrade standby list at the gate, after check in
Also, anyone know if IRROPS/automated re-booking would put us altogether if we needed that? Not expecting that would be the case, but asking just to see if anyone knows.
Aug 3, 2019, 4:25 pm
#486
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
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If I were you, I'd split the children off to a silver adult each. There is no benefit at all in both of the Silvers staying on the same PNR.
End result is the same number of check-ins, but easier to manage and a better chance on the UG list (i know, it's silver) but still...right now you will only clear if 3 are open.
End result is the same number of check-ins, but easier to manage and a better chance on the UG list (i know, it's silver) but still...right now you will only clear if 3 are open.
Aug 3, 2019, 5:46 pm
#487
Join Date: Jun 2004
Location: Kahului, Maui
Programs: United Gold
Posts: 23
I just became a Silver and flew first time with my son last week.
We ended up splitting the PNR at T-24, checked in online. Bag benefit did follow my son but being able to choose E+ seat was a challenge. For 2nd leg of the trip, we weren't able to chose E+ seat ( was asking for payment ), but ended up getting the upgrade so it wasn't an issue, there were plenty open seats in first class.
For the return trip, same thing happened for the 2nd leg. I ended up calling the Premier reservation line because we weren't going to be upgraded, first class was full. I was on the phone for 15-20min for to have my son to sit next to me in the E+ section.
Is there a procedure that I should be following? I have to be doing something wrong.
Any advice or input would be greatly appreciated!
Thanks in advance!!!
We ended up splitting the PNR at T-24, checked in online. Bag benefit did follow my son but being able to choose E+ seat was a challenge. For 2nd leg of the trip, we weren't able to chose E+ seat ( was asking for payment ), but ended up getting the upgrade so it wasn't an issue, there were plenty open seats in first class.
For the return trip, same thing happened for the 2nd leg. I ended up calling the Premier reservation line because we weren't going to be upgraded, first class was full. I was on the phone for 15-20min for to have my son to sit next to me in the E+ section.
Is there a procedure that I should be following? I have to be doing something wrong.
Any advice or input would be greatly appreciated!
Thanks in advance!!!
Aug 3, 2019, 6:02 pm
#488
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,889
I just became a Silver and flew first time with my son last week.
We ended up splitting the PNR for CPU at T-24, checked in online. Bag benefit did follow my son but being able to choose E+ seat was a challenge. For 2nd leg of the trip, we weren't able to chose E+ seat ( was asking for payment ), but ended up getting the upgrade so it wasn't an issue.
For the return trip, same thing happened for the 2nd leg. Ended up calling the Premier reservation line and was on the phone for 15-20 for to have my son to sit next to me in the E+ section.
Is there a procedure that I should be following? I have to be doing something wrong.
Any advice or input would be greatly appreciated!
Thanks in advance!!!
We ended up splitting the PNR for CPU at T-24, checked in online. Bag benefit did follow my son but being able to choose E+ seat was a challenge. For 2nd leg of the trip, we weren't able to chose E+ seat ( was asking for payment ), but ended up getting the upgrade so it wasn't an issue.
For the return trip, same thing happened for the 2nd leg. Ended up calling the Premier reservation line and was on the phone for 15-20 for to have my son to sit next to me in the E+ section.
Is there a procedure that I should be following? I have to be doing something wrong.
Any advice or input would be greatly appreciated!
Thanks in advance!!!
Aug 3, 2019, 6:45 pm
#489
Join Date: Jun 2004
Location: Kahului, Maui
Programs: United Gold
Posts: 23
don't know specifically about the return of the split, which is what I was just asking about here. However, for E+ For silvers, when checking in, the 2nd (or later) leg will show a charge when selecting the seat if that flight is still more than 24 hours away from departure. However, selecting the seat won’t charge you. You’ll know because after completing seat selection, there won’t be a purchase page asking for your card.
I am flying again in a couple of weeks with my wife, will give it another try.
Aug 3, 2019, 10:07 pm
#490
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Join Date: May 2002
Location: Pittsburgh
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Posts: 31,008
Automatically? No, none of the above, in my extremely recent experience. Nor the other two listed just above.
Aug 17, 2019, 11:22 am
#491
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Another data point that the splitting at T-24/checkin now preserves companion benefits.
2 pax itin, 1K/GM, on roundtrip with stop each way. CPU for both on first leg at T-96. Split at checkin on app, with notification (split or no upgrade). On return, companion had 1K benefits, including 3 bags and group 1. Showed on waitlist below me (although despite consecutive sequence numbers was several names below on one of return legs - presumably a bunch of others in same fare class).
2 pax itin, 1K/GM, on roundtrip with stop each way. CPU for both on first leg at T-96. Split at checkin on app, with notification (split or no upgrade). On return, companion had 1K benefits, including 3 bags and group 1. Showed on waitlist below me (although despite consecutive sequence numbers was several names below on one of return legs - presumably a bunch of others in same fare class).
Aug 17, 2019, 12:21 pm
#492
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Join Date: Oct 2006
Location: SFO/SJC
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ive seen this quite a bit over the years when my wife and I were different status levels, and now both of us with same status but no status children. Despite the wording online which seems to suggest everyone on the same record should be right next to each other on the list (wording ‘same priority’), they aren’t always. My suspicion has always been the lower/no status person goes to the bottom of the list of the higher level. Ie, wife and I gold, kid no status all on the same PNR in T class, wife and I will be next to each other on the list, other golds in L and K (for example) will go be next, then our no status kid goes below the lowest fare class gold, then the silvers.
Aug 19, 2019, 7:26 am
#493
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Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
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ive seen this quite a bit over the years when my wife and I were different status levels, and now both of us with same status but no status children. Despite the wording online which seems to suggest everyone on the same record should be right next to each other on the list (wording ‘same priority’), they aren’t always. My suspicion has always been the lower/no status person goes to the bottom of the list of the higher level. Ie, wife and I gold, kid no status all on the same PNR in T class, wife and I will be next to each other on the list, other golds in L and K (for example) will go be next, then our no status kid goes below the lowest fare class gold, then the silvers.
Aug 19, 2019, 8:56 am
#494
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,291
ive seen this quite a bit over the years when my wife and I were different status levels, and now both of us with same status but no status children. Despite the wording online which seems to suggest everyone on the same record should be right next to each other on the list (wording ‘same priority’), they aren’t always. My suspicion has always been the lower/no status person goes to the bottom of the list of the higher level. Ie, wife and I gold, kid no status all on the same PNR in T class, wife and I will be next to each other on the list, other golds in L and K (for example) will go be next, then our no status kid goes below the lowest fare class gold, then the silvers.
Aug 19, 2019, 9:33 am
#495
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
Data Point: My wife was flying with her nephews and had the PNR split on the outbound flight. The new PNR with her nephews on it showed up in the mobile app, so we could check them in for the return. No report on status as there were two people on the new PNR and my wife is Gold, so they weren't on the UG list anyway (and they weren't checking bags).
I'm still trying to figure out why my son doesn't show up on the list of people who can get on the upgrade list when I'm flying with him. I was going to test using a browser (instead of the mobile app) to check in for our last flight, but we got upgraded before T-24.
I'm still trying to figure out why my son doesn't show up on the list of people who can get on the upgrade list when I'm flying with him. I was going to test using a browser (instead of the mobile app) to check in for our last flight, but we got upgraded before T-24.