*A missing flights online request is back!!
Jun 5, 2012, 4:53 pm
#1
Original Poster
Join Date: Jul 2004
Location: ORD-SXM-VNO
Programs: LH Senator, HHonors Diamond, IHG Diamond Ambassador, Marriott Platinum, Radisson Premium
Posts: 152
*A missing flights online request is back!!
Finally today I was again able to submit requests for missing miles on LH, MS and AC online for the flights I flew back in April/May..
We'll see how long it will take them to respond
We'll see how long it will take them to respond
Jun 5, 2012, 5:41 pm
#3
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
This has been there for a while now (at least a month and a half, when I used it). The problem was that it was a bit buried; the missing miles request page listed physical addresses as if that was the only way to file the request for partner flights, but the online form was available even back in late April.
Now, they have prematurely removed BD from the list (there are still people missing BD miles), and are missing some other partners (Air China, for example)...
Now, they have prematurely removed BD from the list (there are still people missing BD miles), and are missing some other partners (Air China, for example)...
Jun 5, 2012, 5:57 pm
#7
Join Date: Jan 2007
Location: NYC and London
Programs: UA 1K; Avis Preferred; PriorityClub Gold; nada anywhere else
Posts: 243
My issue with it is that you can only submit for entire PNRs. So if you're missing miles for 1 or more segments, you can't use it and have to call or email.
Jun 5, 2012, 5:57 pm
#8
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
I have a CA flight missing also - any chance the reason their not there is they don't have a means for UA to automatically forward the request/enquiry?
Perhaps it needs to be done manually? Just guessing.
Perhaps it needs to be done manually? Just guessing.
Jun 5, 2012, 6:05 pm
#10
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
Jun 5, 2012, 6:19 pm
#12
Join Date: Jan 2007
Location: NYC and London
Programs: UA 1K; Avis Preferred; PriorityClub Gold; nada anywhere else
Posts: 243
Jun 5, 2012, 6:25 pm
#13
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,129
I was missing miles from BD, and it took around 6 weeks total to get them to post--2 weeks before it would let me submit the request, and then another month to get them to actually credit.