Still using "ON" booking codes. Thought this had stopped
#1
Original Poster
Join Date: Aug 2001
Location: San Jose, CA USA
Posts: 1,792
Still using "ON" booking codes. Thought this had stopped
So I booked a 5 day trip to LHR from SFO with spouse over Thanksgiving to do theatre and shopping. (Grandkids all at in-laws). I booked D-fares so as to use my SWU's to elevate to the F cabin. Spent good money ($6K per tkt). Seats and all are worked out, but the booking code shows the dreaded "ON".
Does this mean I will have to call afterward and cajole and plead for the agent to change the travel date, etc., to get the flight to credit on the MP program? Anybody know?
I've been doing this on all reservations made prior to the March 3 meltdown. But the new ones that I've had upgrade on have been booked in "R". I don't mind participating in relentless struggles, but this is getting old, n'est pas? One would think they would stop with the "ON" booking codes.
Does this mean I will have to call afterward and cajole and plead for the agent to change the travel date, etc., to get the flight to credit on the MP program? Anybody know?
I've been doing this on all reservations made prior to the March 3 meltdown. But the new ones that I've had upgrade on have been booked in "R". I don't mind participating in relentless struggles, but this is getting old, n'est pas? One would think they would stop with the "ON" booking codes.
#2
Join Date: Apr 2007
Posts: 774
Biz to first upgrade is correctly ON. http://boardingarea.com/blogs/thewan...he-new-united/
There should be another flag on the PNR to indicate that you should get miles.
There should be another flag on the PNR to indicate that you should get miles.
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
R is the correct code for economy to next class ( Business or Domestic F).
#4
Original Poster
Join Date: Aug 2001
Location: San Jose, CA USA
Posts: 1,792
I looked at the chart, but it is an "award" chart. I also looked at my PNR and it doesn't talk about "miles". Regardless, I'll just chill and be prepared to call in to squawk if the miles don't appear. Given what's happened this year, I'm keeping my expectations reduced. "ON" wasn't a crowd-pleaser.
#7
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
#8
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
Is there anything that can be done prior to flying to make sure it credits properly?
#9
Join Date: Apr 2007
Posts: 774
I looked at the chart, but it is an "award" chart. I also looked at my PNR and it doesn't talk about "miles". Regardless, I'll just chill and be prepared to call in to squawk if the miles don't appear. Given what's happened this year, I'm keeping my expectations reduced. "ON" wasn't a crowd-pleaser.
Of course keeping expectations low is never a bad idea.
For domestic Y->upgraded F you should indeed see R or RN. You can call reservations and try to get them to change it - they might, or might tell you to wait for an automatic sweep (or call after the fact).
Last edited by iluv2fly; May 14, 2012 at 2:09 am Reason: merge
#10
Join Date: Jan 2010
Location: Flyover Country
Programs: United 1K/GS, AA Gold
Posts: 65
As I understand it, the way to get the mileage credit after flying ON (assuming it doesn't clear on its own) is to call and ask the agent to retroactively switch the dates of travel. This can only be done after the flight is completed. This way they can restore your original booking class and credit the miles.
I recently flew SFO-ICN and ICN-SFO in Z, upgraded with miles. I was able to get them to apply this correction with a minimum of fuss (5 minutes total on the phone) and got the miles credited within a few days after. It's still pain, but I think the agents know how to fix it. If the one you get doesn't know how, call back until you get someone who does.
I recently flew SFO-ICN and ICN-SFO in Z, upgraded with miles. I was able to get them to apply this correction with a minimum of fuss (5 minutes total on the phone) and got the miles credited within a few days after. It's still pain, but I think the agents know how to fix it. If the one you get doesn't know how, call back until you get someone who does.
#11
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
It's the domestic F portion (2-class 777) of an international itinerary upgraded with a SWU prior to 3/3.
#12
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,090
Will wait for credit or not.