Can I Please Have My Old Mileage Plus Number Back?
Apr 26, 2012, 12:47 pm
#1
Original Poster
Join Date: Jun 2001
Location: Hollywierd Hills, CA
Programs: United 1P. 880k lifetime miles, all on my own dime.
Posts: 378
Can I Please Have My Old Mileage Plus Number Back?
I absolutely hate both my and the wife's new mileage numbers. They are hopelessly bad and difficult to memorize. There isn't one repeat letter or number, both are something like QKH536172, what is that? Every time I call they ask for the number and the voice recognition system is so sensitive even with the right info, let alone with these awful new numbers. At least with the old ones you could enter them on your keypad, now with the introduction of letters this isn't possible anymore.
Was this change really necessary? Couldn't they grandfather everyone over and give the lousy new numbers to new members?
Was this change really necessary? Couldn't they grandfather everyone over and give the lousy new numbers to new members?
Apr 26, 2012, 12:51 pm
#2
Join Date: Mar 2012
Posts: 182
I absolutely hate both my and the wife's new mileage numbers. They are hopelessly bad and difficult to memorize. There isn't one repeat letter or number, both are something like QKH536172, what is that? Every time I call they ask for the number and the voice recognition system is so sensitive even with the right info, let alone with these awful new numbers. At least with the old ones you could enter them on your keypad, now with the introduction of letters this isn't possible anymore.
Was this change really necessary? Couldn't they grandfather everyone over and give the lousy new numbers to new members?
Was this change really necessary? Couldn't they grandfather everyone over and give the lousy new numbers to new members?
Apr 26, 2012, 12:56 pm
#4
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
You can enter the numbers using the keypad and it works just fine. Just use the number that corresponds with the letters.. I do it all the time instead of speaking my number. I don't have a Q or Z in mine.. but I imagine you can use the number 1 for those which is pretty typical.
Apr 26, 2012, 12:58 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9930; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.163 Mobile Safari/534.11+)
No, you can not.
You can set up your username on the website to be the old number but that won't help in the real world.
Was the change necessary? No. They could have kludged together a way to keep it. But it wouldn't be worth spending a penny on that verus just about any other invetments of that same money.
No, you can not.
You can set up your username on the website to be the old number but that won't help in the real world.
Was the change necessary? No. They could have kludged together a way to keep it. But it wouldn't be worth spending a penny on that verus just about any other invetments of that same money.
Apr 26, 2012, 1:04 pm
#6
Join Date: Feb 2012
Posts: 2,933
Surprise-Surprise-Surprise!!!
On the keys there are lil' letters and there are numbers on (are you ready for this?) the same key ---
Instead of thinking about those 2 letters --- Think and memorize the corresponding numbers & hot damn instead of 2 letters & six numbers you now have 8 numbers to enter to get hooked to the 1K desk (or what ever res you qualify for)!
What won't they think of next???
On the keys there are lil' letters and there are numbers on (are you ready for this?) the same key ---
Instead of thinking about those 2 letters --- Think and memorize the corresponding numbers & hot damn instead of 2 letters & six numbers you now have 8 numbers to enter to get hooked to the 1K desk (or what ever res you qualify for)!
What won't they think of next???
Apr 26, 2012, 1:04 pm
#7
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
Apr 26, 2012, 1:24 pm
#8
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,038
Apr 26, 2012, 1:55 pm
#9
Join Date: Dec 2006
Location: PHL
Posts: 3,113
I am happy to know I wasn't the only person who thought of that. (I don't find it difficult to remember either number, but it seemed to be a nice change of pace from the usual usernames I pick.)
Apr 26, 2012, 1:58 pm
#10
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
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Not so useful for all the other times you have to use the FF#, like with partners. Worth noting that most smart phones with keyboards will allow you to type the letter on the keyboard (sometimes with the alt key) and it will push the correct DTMF tone out.
Originally Posted by LilAbner
Surprise-Surprise-Surprise!!!
On the keys there are lil' letters and there are numbers on (are you ready for this?) the same key ---
Instead of thinking about those 2 letters --- Think and memorize the corresponding numbers & hot damn instead of 2 letters & six numbers you now have 8 numbers to enter to get hooked to the 1K desk (or what ever res you qualify for)!
What won't they think of next???
On the keys there are lil' letters and there are numbers on (are you ready for this?) the same key ---
Instead of thinking about those 2 letters --- Think and memorize the corresponding numbers & hot damn instead of 2 letters & six numbers you now have 8 numbers to enter to get hooked to the 1K desk (or what ever res you qualify for)!
What won't they think of next???
Apr 26, 2012, 2:04 pm
#11
Join Date: Sep 2010
Location: Las Vegas, NV
Programs: AA EP, UA MM
Posts: 135
Surprise-Surprise-Surprise!!!
On the keys there are lil' letters and there are numbers on (are you ready for this?) the same key ---
Instead of thinking about those 2 letters --- Think and memorize the corresponding numbers & hot damn instead of 2 letters & six numbers you now have 8 numbers to enter to get hooked to the 1K desk (or what ever res you qualify for)!
What won't they think of next???
On the keys there are lil' letters and there are numbers on (are you ready for this?) the same key ---
Instead of thinking about those 2 letters --- Think and memorize the corresponding numbers & hot damn instead of 2 letters & six numbers you now have 8 numbers to enter to get hooked to the 1K desk (or what ever res you qualify for)!
What won't they think of next???
You'd think considering PMUA MP+ had the larger number of FFs, COdbaUA would have kept the PMUA MP+ numbers so as to inconvenience the least number of members.
Apr 26, 2012, 2:07 pm
#12
Join Date: Apr 2007
Location: SEA
Programs: UA Plat, AS MVP, HH Gold, MR Gold
Posts: 1,848
I've done this as well. While it helps me get into my account quickly (and without additional reminders of the aggravations of the switchover), it's not helping me learn my new number. Which might be more important in the long run.
Apr 26, 2012, 3:17 pm
#14
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 479
On the blackberry you can just type the letters that you want and it will automatically send the correct tone.
Apr 26, 2012, 3:21 pm
#15
Join Date: Aug 2006
Location: CLT
Posts: 7,249
I had to use a kiosk today since I was flying internationally. I used to use my MP number to pull my reservation. I don't know the new one yet so I tried my passport..no record found. tried my credit card...no record found. Finally got it using my connecting point instead of my destination, but still I was already cutting it close with security queues and I'm not used to failing at check in with United.