UA Crew in First?
#76
Join Date: Dec 2009
Posts: 205
This is 737 specific. I'm sorry that was your seat and I have no doubt there is more to this story from the company's side of things. Nevertheless throwing bad looks a working crew member in this situation was wrong and uncalled for period.
#77
Join Date: Feb 2005
Posts: 251
Deadheading UA pilots cite contract to GA today
I don't have all the details but I thought this was worth posting anyway. Before my EWR-SEA flight today I observed a couple of UA pilots (only guessing they were PMUA) get upset and loud at the agents (only guessing they were PMCO) because (I think) they were assigned middle seats on the flight. One says very loudly "you can't do that - it's a contract violation" and the agent says "Let me show you how we do it here."
This was far from an ugly scene, but the pilots did get on their mobile phone and call in to someone to complain.
Not sure how it was resolved (as I boarded before they did), but this is more of the "this can't be good" stuff.
This was far from an ugly scene, but the pilots did get on their mobile phone and call in to someone to complain.
Not sure how it was resolved (as I boarded before they did), but this is more of the "this can't be good" stuff.
#78
Join Date: Jan 2008
Location: SFO, LAX
Programs: AA (ExecPlat.), UA, DL, Hertz (Club Gold), Avis, Hilton (Diamond VIP), Starwood, Marriott
Posts: 374
This whole discussion is utterly ridiculous
UA acted in complete compliance with their contract with the pilot and accommodated the passenger as stipulated in the contract of carriage.
OP should be annoyed at the GA who acted inappropriately by discussing the pilot in front of him.
UA acted in complete compliance with their contract with the pilot and accommodated the passenger as stipulated in the contract of carriage.
OP should be annoyed at the GA who acted inappropriately by discussing the pilot in front of him.
#79
Join Date: Sep 2010
Posts: 348
I don't have all the details but I thought this was worth posting anyway. Before my EWR-SEA flight today I observed a couple of UA pilots (only guessing they were PMUA) get upset and loud at the agents (only guessing they were PMCO) because (I think) they were assigned middle seats on the flight. One says very loudly "you can't do that - it's a contract violation" and the agent says "Let me show you how we do it here."
This was far from an ugly scene, but the pilots did get on their mobile phone and call in to someone to complain.
Not sure how it was resolved (as I boarded before they did), but this is more of the "this can't be good" stuff.
This was far from an ugly scene, but the pilots did get on their mobile phone and call in to someone to complain.
Not sure how it was resolved (as I boarded before they did), but this is more of the "this can't be good" stuff.
#80
Join Date: Feb 2012
Posts: 2,933
One (pilot) says very loudly "you can't do that - it's a contract violation" and the agent says "Let me show you how we do it here."
This was far from an ugly scene, but the pilots did get on their mobile phone and call in to someone to complain.
Not sure how it was resolved (as I boarded before they did), but this is more of the "this can't be good" stuff.
This was far from an ugly scene, but the pilots did get on their mobile phone and call in to someone to complain.
Not sure how it was resolved (as I boarded before they did), but this is more of the "this can't be good" stuff.
I guess history should and sometimes does repeat itself!
#81
Join Date: Nov 2011
Location: USA
Programs: UA 1K, Marriott Platinum Plus
Posts: 166
This has to be one of the dumbest discussions on FT!
If the pilots have a contract that states XYZ then the company is obligated to XYZ... If your company made you catch a bus to the airport vs a cab you would be pissed... This is no different.
If you don't like a UAL pilot sitting in his (or in this example "YOUR") FC seat then BUY a first class seat at booking... it's not the pilot's fault he has a better contract/travel benefit then you... GS, 1K, Plat, Gold is a benefit IF seats are open... It's not a right.
Seeing someone whine about this topic is pathetic.
If the pilots have a contract that states XYZ then the company is obligated to XYZ... If your company made you catch a bus to the airport vs a cab you would be pissed... This is no different.
If you don't like a UAL pilot sitting in his (or in this example "YOUR") FC seat then BUY a first class seat at booking... it's not the pilot's fault he has a better contract/travel benefit then you... GS, 1K, Plat, Gold is a benefit IF seats are open... It's not a right.
Seeing someone whine about this topic is pathetic.
#82
Join Date: Apr 2012
Programs: Hilton HHonors Silver
Posts: 3
Earlier in the thread a poster commented on seeing a pilot sit up front with the pilots. That was likely a pilot commuting to or from work. Pilots can sit in the cockpit jumpseat(s) at the Captains discretion. That pilot could also have had a positive space pass for DH, training, ect. and took the jumpseat to allow a non-revenue passenger to have a seat in the cabin. Flight attendants are not allowed
to use cockpit jumpseats for any type of travel. If the aircraft has extra FA cabin jumpseats Flight Attendants can use those for commuting. At the current time pilots are not permitted to use cabin jumpseats for any purpose.
#83
Join Date: Aug 2011
Location: IAD
Programs: United, AA, Hilton
Posts: 340
UA Crew in First?
I was on a United Flight from IAD to MBJ on April 7th. I paid for 1st class, interestingly enough 2 pilots and a flight attendant were sitting in First Class on this route and 2 seats went completely unfilled in 1st. Even more interesting, when I checked the seat map seven days out the two crew member's had advanced seating, based on where they were sitting and the seat map. In addition a flight attendant was in 1st.(looked to be standyby) Shouldn't they have been sitting in coach and put paying customers in 1st? Has any one else seen this?
#86
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,344
I was on a United Flight from IAD to MBJ on April 7th. I paid for 1st class, interestingly enough 2 pilots and a flight attendant were sitting in First Class on this route and 2 seats went completely unfilled in 1st. Even more interesting, when I checked the seat map seven days out the two crew member's had advanced seating, based on where they were sitting and the seat map. In addition a flight attendant was in 1st.(looked to be standyby) Shouldn't they have been sitting in coach and put paying customers in 1st? Has any one else seen this?
#87
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
#88
Join Date: Apr 2012
Programs: Hilton HHonors Silver
Posts: 3
I was on a United Flight from IAD to MBJ on April 7th. I paid for 1st class, interestingly enough 2 pilots and a flight attendant were sitting in First Class on this route and 2 seats went completely unfilled in 1st. Even more interesting, when I checked the seat map seven days out the two crew member's had advanced seating, based on where they were sitting and the seat map. In addition a flight attendant was in 1st.(looked to be standyby) Shouldn't they have been sitting in coach and put paying customers in 1st? Has any one else seen this?
If the crew had advanced seating they could be deadheading to MBJ to work the return flight or the flight the next day.
If the flight attendant was non-revving its her right to get a First Class seat if there are no other non-rev employees senior to her, seats are available, and there are no coach upgrades. Internationally generally coach passengers will have to pay for upgrades.
I'm not sure if you meant that you felt a person that paid for coach on an international flight should be upgraded to the next higher cabin, if it is then that doesn't happen.
Crew-member travel benefits allow travel in First if there is space. On the legacy-CAL side the company unilaterally made changes to certain policies on the passenger side that make it extremely difficult for crews to non-rev in First domestically.
#89
Join Date: Nov 2011
Location: ORD
Programs: UAL 1K, Starwood Platinum
Posts: 348
Flt Attendants in BC
SFO to ORD, newly configured 767...4 flt attendants in BC. Not wearing uniforms, but had their crew bags and (sadly enough) I recognized 2 of them from a previous flt. Massive upgrade list on that flt...don't know what these folks are thinking by passing on customers for non-revs.
#90
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
In March I was on a newly configured 777 from ORD-DEN, and ended up sitting next to a pilot-in-training. He was wearing a badge and gladly told me that while in training he was able to "abuse the company pass" a bit. There were many people left on the upgrade list -- not saying he wasn't supposed to be in J, but not saying he was, either...