Can you not cross both oceans on a roundtrip Asia award?
Apr 22, 2012, 6:52 pm
#32
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2000
Posts: 17,427
So if you want 2 stopovers, maybe you can shop for them with an agent who also doesn't know the rules.
Apr 22, 2012, 7:40 pm
#34
Join Date: Feb 2011
Location: SAT
Programs: UA Plat, Hilton Diamond, National Exec
Posts: 55
Exactly. DAB's #1 rule of air travel - if whomever you are talking to from the airline says the word "rule", you are talking to the wrong person. Talk to someone else. The airlines only really care about their rules when they are trying to extort money from the traveling public... Unfortunately, that seems to be always now.
Apr 23, 2012, 3:02 am
#35
Join Date: Feb 2010
Programs: United 1K
Posts: 360
My Routing in August is:
LAX-SFO-NRT-MNL UA/ANA
MNL-BKK-FRA-ORD-LAX THAI/UA (42 hours for the return!)
70k miles First Class each way
Since I could not get MNL-BKK online, the agent helped me out...must of had a good agent.
LAX-SFO-NRT-MNL UA/ANA
MNL-BKK-FRA-ORD-LAX THAI/UA (42 hours for the return!)
70k miles First Class each way
Since I could not get MNL-BKK online, the agent helped me out...must of had a good agent.
Apr 24, 2012, 5:38 pm
#36
Join Date: Nov 2006
Posts: 523
On the phone now trying to change an east coast -> asia via pacific itin to return via europe instead. Agent initially agreed with me re: not being a RTW, but had to call the "rate desk" since it was not pricing taxes automatically. Comes back on the line having been convinced by the "rate desk" that crossing two oceans = RTW. 
Edit: Update on the above. After 3 hrs on hold, we realize the agent fat-fingered a date and gave me an extra stopover, which is why it was pricing as a RTW. That didn't stop them from inventing a an entire rulebook of reasons for my "illegal" itin along the way though....
Edit: Update on the above. After 3 hrs on hold, we realize the agent fat-fingered a date and gave me an extra stopover, which is why it was pricing as a RTW. That didn't stop them from inventing a an entire rulebook of reasons for my "illegal" itin along the way though....
Last edited by UnitedConnection; Apr 25, 2012 at 11:56 am
May 24, 2012, 7:23 pm
#38
Join Date: May 2010
Posts: 7
I have a pre-3/3 CO award ticket for later this year. Due to a glitch I paid less than the required mileage. Now a UA schedule change has made it impossible to make one of the connections.
The questions: If I call to fix the impossible connection, how will they handle it? Will they redeposit then reticket at the higher mileage? Or will they just "plug in" a new segment that works? I assume moving it back by one day would result in me getting charged the full amount? (Obviously I tried to do it online; no dice.)
What if I do nothing and just wait until I miss the flight due to the impossible connection?
The questions: If I call to fix the impossible connection, how will they handle it? Will they redeposit then reticket at the higher mileage? Or will they just "plug in" a new segment that works? I assume moving it back by one day would result in me getting charged the full amount? (Obviously I tried to do it online; no dice.)
What if I do nothing and just wait until I miss the flight due to the impossible connection?
May 24, 2012, 7:46 pm
#39
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
I have a pre-3/3 CO award ticket for later this year. Due to a glitch I paid less than the required mileage. Now a UA schedule change has made it impossible to make one of the connections.
The questions: If I call to fix the impossible connection, how will they handle it? Will they redeposit then reticket at the higher mileage? Or will they just "plug in" a new segment that works? I assume moving it back by one day would result in me getting charged the full amount? (Obviously I tried to do it online; no dice.)
What if I do nothing and just wait until I miss the flight due to the impossible connection?
The questions: If I call to fix the impossible connection, how will they handle it? Will they redeposit then reticket at the higher mileage? Or will they just "plug in" a new segment that works? I assume moving it back by one day would result in me getting charged the full amount? (Obviously I tried to do it online; no dice.)
What if I do nothing and just wait until I miss the flight due to the impossible connection?
May 24, 2012, 7:53 pm
#40
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,314
It would also help immensely if you called in with alternatives with available space you researched yourself to the rescheduled flight
May 24, 2012, 8:00 pm
#41
Join Date: May 2010
Posts: 7
May 25, 2012, 9:50 am
#42
Join Date: Jun 2004
Programs: UA
Posts: 239
+1. The fact pattern presented would lead one to conclude that it should have been booked as an RTW.
May 25, 2012, 12:55 pm
#43
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,314
May 25, 2012, 1:13 pm
#44
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
Damn curvy maps! I couldn't tell from yours but on this one, yes BKK FRA just missed the Bay of Bengal by a whisker.
Well spotted sir!
Well spotted sir!
Last edited by 5khours; May 25, 2012 at 1:21 pm
May 26, 2012, 1:20 am
#45
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,971
If one wants to book a round trip award between the US and Asia with stopover and open jaw, does mixing these downtown/out of town airports (e.g. NRT/HND, ICN/SEL, PVG/SHA, TPE/TSA) mix things up?
That is, can one do say...
LAX-NRT (destination)
SIN-NRT(stop) then HND-LAX
Would it be invalid because:
1 - NRT can't be the destination and the stopover? or
2 - NRT/HND are consider two different cities? (I no longer see co-terminals listed in the fare rules - is there a list somewhere)
Or, it is valid?
Thanks.
That is, can one do say...
LAX-NRT (destination)
SIN-NRT(stop) then HND-LAX
Would it be invalid because:
1 - NRT can't be the destination and the stopover? or
2 - NRT/HND are consider two different cities? (I no longer see co-terminals listed in the fare rules - is there a list somewhere)
Or, it is valid?
Thanks.