United Miles for EVA Air (* Alliance Member as of 18 June 2013) Flights
Apr 23, 2013, 9:06 pm
#151
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Join Date: May 2001
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Apr 23, 2013, 10:37 pm
#152
FlyerTalk Evangelist
Original Poster
Join Date: May 2001
Posts: 10,969
My understanding is that EVA moved to Amadeus (from their internal EVAPARS) on 3/17. Maybe UA's system is still sending messages to EVAPARS? You would think that either EVA is re-directing it, UA was told to make the change or there is some big routing table somewhere that is updated on how to route all BR messages to Amadeus instead of EVAPARS?
If this is broken, is through-check-in broken? I called their TPE office (GSA) and the lady said they never book MileagePlus awards for passengers (passengers in Taiwan would need to book on-line or call the US number) there and they rarely book revenue tickets on BR. So, she did not know.
Also, an award booking I made did get the booking classes changed correctly this past weekend - both on the UA side and on the EVA side. My UA ticket receipt still shows the old classes though. I wonder what happens if I need the tickets re-issued or re-validated.
Another thing I wonder is if MileagePlus is already updated to handle the new booking classes correctly.
If this is broken, is through-check-in broken? I called their TPE office (GSA) and the lady said they never book MileagePlus awards for passengers (passengers in Taiwan would need to book on-line or call the US number) there and they rarely book revenue tickets on BR. So, she did not know.
Also, an award booking I made did get the booking classes changed correctly this past weekend - both on the UA side and on the EVA side. My UA ticket receipt still shows the old classes though. I wonder what happens if I need the tickets re-issued or re-validated.
Another thing I wonder is if MileagePlus is already updated to handle the new booking classes correctly.
Last edited by username; Apr 23, 2013 at 10:56 pm
Apr 24, 2013, 6:50 pm
#154
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,508
Apr 24, 2013, 9:25 pm
#155
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Join Date: May 2001
Posts: 10,969
http://www.abacus.com.tw/abacus_2004...adlinenbr=9328 shows I is the old economy. So, I think if UA does not update it (and booking can be done), book I and sit in PL 
Apr 24, 2013, 10:05 pm
#157
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,508
No, you won't be able to check Eva flights on united.com. You can register on Eva and check through their site. But no guarantees that you can book and confirm when you call MP. I've been trying for the last few weeks and none of my reservations stuck.
Apr 25, 2013, 2:43 pm
#158
Join Date: Jan 2010
Location: ORD,TPE (芝加哥,台北)
Programs: UA MileagePlus (1P)
Posts: 384
Having an friend booked BR award stored under my trip in UA.com which showed Economy booking class changed to X today. It was like a schedule change display and asking for clicking confirmation.
Apr 25, 2013, 6:00 pm
#159
Join Date: Apr 2013
Posts: 2
PQMs for BR flights?
Will BR flights start earning PQM immediately after joining the star alliance on 6/18? If so, will the PQM earning schedule match the one currently posted for base miles (http://www.united.com/CMS/en-US/mark...px?ItemId=71)?
Apr 25, 2013, 8:23 pm
#160
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
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Will BR flights start earning PQM immediately after joining the star alliance on 6/18? If so, will the PQM earning schedule match the one currently posted for base miles (http://www.united.com/CMS/en-US/mark...px?ItemId=71)?
Don't assume the same as RDMs. Many *A partners get less than 100% for PQMs.
Apr 28, 2013, 6:10 pm
#161
Join Date: Dec 2008
Location: San Francisco, CA
Programs: UA 1P, AA Plat, SW AL/CP
Posts: 253
Just called and tried to book a BR award through the global services desk. Immediately after the request they got a UC (unable to confirm). I tried to explain that I think the requests are getting routed to Eva's old system instead of the new system they recently switched to. They suggested I call back on a week day and we could try and escalate the issue and maybe even try to call Eva Air directly to do a manual booking. I'll post an update once I get a chance to call tomorrow.
Apr 28, 2013, 6:57 pm
#162
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Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
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Just called and tried to book a BR award through the global services desk. Immediately after the request they got a UC (unable to confirm). I tried to explain that I think the requests are getting routed to Eva's old system instead of the new system they recently switched to. They suggested I call back on a week day and we could try and escalate the issue and maybe even try to call Eva Air directly to do a manual booking. I'll post an update once I get a chance to call tomorrow.
Apr 28, 2013, 9:49 pm
#164
Join Date: Jan 2011
Location: SEA
Programs: United: Gold, HHonors: Gold, Marriott: Gold, AA, US, AGR
Posts: 397
Just called and tried to book a BR award through the global services desk. Immediately after the request they got a UC (unable to confirm). I tried to explain that I think the requests are getting routed to Eva's old system instead of the new system they recently switched to. They suggested I call back on a week day and we could try and escalate the issue and maybe even try to call Eva Air directly to do a manual booking. I'll post an update once I get a chance to call tomorrow.
Apr 29, 2013, 12:07 am
#165
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Join Date: May 2001
Posts: 10,969
Had exactly the same problem today. I tried booking a flight that had availability on EVA's site, but United could not confirm the segment. I'm trying to get an economy ticket, and on the old system it was booking code I. Perhaps it has changed to X to align with all other Star carriers? I'm really not sure, but am quite frustrated since I can't get any other availability out of TPE since United pulled NRT-TPE.