Learning the new website: How to sponsor an upgrade
Mar 4, 2012, 5:08 pm
#1
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
Learning the new website: How to sponsor an upgrade
There are a lot of questions out there about how the new website works. I figured I'd put together a few posts/threads on how various tasks work in hopes that it makes life easier for folks. Here's the first - How to sponsor an upgrade for another passenger.
- Log in to the site as yourself.
- Go to "My Reservations" on the site. At the bottom of that page is a form where you can put in a PNR and passenger last name.
- Fill that in with the info of the passenger you want to sponsor.
- Below the list of flights is a button to redeem an upgrade:
- Click that and you'll have the option to use either miles or your certs to process the upgrade:
Mar 4, 2012, 6:44 pm
#3
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,037
Does sponsoring someone automatically save their PNR to your account?
Saving the PNR might be a useful optional step to add to your list so the sponsor can remember where their upgrades have been used.
Saving the PNR might be a useful optional step to add to your list so the sponsor can remember where their upgrades have been used.
Mar 5, 2012, 7:11 am
#7
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No.
Mar 5, 2012, 8:27 am
#8
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,134
Apologize if this has been discussed already, but I have read (in CC) that the status of the sponsor now matters in prioritizing WLs, is that true for both RPUs/GPUs as well as miles? TIA.
LAX
LAX
Mar 5, 2012, 10:44 am
#9
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
Mar 5, 2012, 11:11 am
#10
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Mar 5, 2012, 2:52 pm
#11
Join Date: Nov 2006
Location: Redwood City, CA
Programs: AS MVP Gold 100K, UA 1MM, Marriott LT Titanium, IHG Plat, HH Gold, Avis Pref Plus, Nat'l Exec
Posts: 338
Ironically enough, I have the "request upgrade" button for both of the itineraries I booked well before the new Web site (Jan / early Feb, for travel in March and in May), but not for any of the three itineraries I booked last night. If I click in First on the seat map, the site simply returns me to the seat map page again for those itineraries.
Any reason why only newly booked itineraries would be having this problem?
Any reason why only newly booked itineraries would be having this problem?
Mar 6, 2012, 9:42 am
#12
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
Ironically enough, I have the "request upgrade" button for both of the itineraries I booked well before the new Web site (Jan / early Feb, for travel in March and in May), but not for any of the three itineraries I booked last night. If I click in First on the seat map, the site simply returns me to the seat map page again for those itineraries.
Any reason why only newly booked itineraries would be having this problem?
Any reason why only newly booked itineraries would be having this problem?
Mar 9, 2012, 8:26 am
#15
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
In my case, the one reservation I do not see the redeem upgrade link is the reservation that I applied an e-cert discount. The other reservations that were booked normally or at the airport has the redeem upgrade link....
Perhaps this is one of the reasons behind this issue? Is anybody having this issue on a regular booked itinerary that was booked on UA.com [not via a third party or corporate travel agent] with no discounts?
Perhaps this is one of the reasons behind this issue? Is anybody having this issue on a regular booked itinerary that was booked on UA.com [not via a third party or corporate travel agent] with no discounts?