Mileage Between Some City Pairs is Different After System Integration-Resolved by UA.
#61
FlyerTalk Evangelist
Join Date: Dec 2002
Programs: UA Platinum MM; DL Silver; IHG Diamond Ambassador; Hilton Gold; Marriott Gold
Posts: 24,249
SAT-IAH and vice versa is down one mile from 191 before the merger to 190 after. For what it's worth, Great Circle Mapper has the distance at 191 miles.
Of course, with 500-mile elite minimums, this particular "shrinkage" won't really impact my bottom line. But, given all the other before vs. after discrepancies, I think UA owes us an explanation.
Of course, with 500-mile elite minimums, this particular "shrinkage" won't really impact my bottom line. But, given all the other before vs. after discrepancies, I think UA owes us an explanation.
#62
Join Date: Jul 2010
Location: IAH
Programs: UA nada, Hyatt Disc, Hilton Gold
Posts: 846
Maybe I missed something and this is old news but I just went into the mileage calculator in the new site to check my miles to MKE from SNA via ORD... it is giving me 250 miles for the segment from ORD to MKE, each way.... did this happen recently? I booked this flight fully expecting 500 miles for each segment...
Not 100% related to the thread, but I can't find where this might be addressed. At PMUA, as a 1K flyer I earned 500 EQMs, as well as 500 FF miles + a 500 mile FF bonus for flights between SFO and LAX. Will that still be the case at the new United? The website indicates that I will only receive 338 miles.
https://pss.united.com/web/en-US/con...r/bonuses.aspx
"Premier® members will earn a minimum of 500 award miles and 500 Premier qualifying miles on all paid United and Copa flights, as well as eligible flights on select partner carriers."
The actual miles you earn are not shown running flight searches or viewing a purchased itinerary. Only the base mileage is shown.
Last edited by iluv2fly; Mar 5, 2012 at 12:02 pm Reason: merge
#63
Join Date: Sep 2011
Programs: united 1K
Posts: 45
London has floated 14 miles closer to Newark over the weekend. I can't believe it wasn't on the cover of every newspaper.
#64
Join Date: Jul 2010
Location: LAX
Programs: DL-PM | UA-1K | HH-Gold
Posts: 938
LAX is now closer to ORD as well. Continental must employ "new math". Most 3rd party sources for "flight distance" confirm the legacy UA number.
Whatever, just one more tiny thing with this merger-of-equals that sums to me being very happy I managed some status with DL in addition to UA last year.
I'll await the HBS case study on this one. Not the fame SMI/J was aiming for, I would guess.
Whatever, just one more tiny thing with this merger-of-equals that sums to me being very happy I managed some status with DL in addition to UA last year.
I'll await the HBS case study on this one. Not the fame SMI/J was aiming for, I would guess.
#65
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Again, stressing this as much as I can for those who are unaware... Continental *never* had these lower figures as their website does now. It was always 2,565 miles from SFO-EWR, etc. Now even that's lower. Something's up in the system.
#66
Join Date: Jul 2010
Location: LAX
Programs: DL-PM | UA-1K | HH-Gold
Posts: 938
Using the integration as an excuse to introduce the lower distances. Someone watched office-space before a corporate retreat... "what we do is take the fraction of pennies from each transaction and..."
#67
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Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
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#68
Join Date: Jan 2002
Location: BOS
Programs: UA 1K; AA Plat; B6 Mosaic; SPG Plat
Posts: 208
Two more:
sCO's BOS-CLE that was previously 563 is now showing 560
sUA's ORD-BOS that was previously 867 is now showing 863
sCO's BOS-CLE that was previously 563 is now showing 560
sUA's ORD-BOS that was previously 867 is now showing 863
#69
Join Date: Dec 2009
Location: Washington DC
Programs: UA 1K 1MM, Marriott PP (LT Pt)
Posts: 236
One of my more common routes these days: DCA-ORD-HKG lost 15 miles over the weekend.
DCA-ORD: 612 - 3 = 609
ORD-HKG: 7787 - 12 = 7775
Also checked IAD-PDX, which declined 9 miles, from 2327 to 2318. Nothing else in my itineraries at the moment to compare, and I can't be bothered to scour records and timetables.
DCA-ORD: 612 - 3 = 609
ORD-HKG: 7787 - 12 = 7775
Also checked IAD-PDX, which declined 9 miles, from 2327 to 2318. Nothing else in my itineraries at the moment to compare, and I can't be bothered to scour records and timetables.
#70
Join Date: Mar 2012
Programs: UA-1k, AA-gold, Hyatt - glob, HH - Gold, Marriott -Gold
Posts: 53
LHR routes too
ORD -> LHR 3953 to 3937 = -16
LAX -> LHR 5456 to 5437 = -19
Other routes I fly alot:
ORD -> LAS 1514 to 1509 = -6
ORD -> BOS 867 to 863 = -4
ORD -> LGA 733 to 730 = -3
LAX -> LHR 5456 to 5437 = -19
Other routes I fly alot:
ORD -> LAS 1514 to 1509 = -6
ORD -> BOS 867 to 863 = -4
ORD -> LGA 733 to 730 = -3
#71
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,599
Maybe they've decided that mileage flown isn't counted below 10,000 ft.
#72
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
#73
FlyerTalk Evangelist
Join Date: Dec 2003
Location: USA
Programs: UA Platinum, 1MM
Posts: 13,460
Hopefully they rectify this. It does add up (of course in UAs favor).
#74
Join Date: Mar 2005
Location: CAK/CLE
Programs: UA Plat/AA,DL Dirt/HH Diamond,Hyatt Something-ist/Hz Prez,Avis Pres Club
Posts: 674
LAX is now closer to ORD as well. Continental must employ "new math". Most 3rd party sources for "flight distance" confirm the legacy UA number.
Whatever, just one more tiny thing with this merger-of-equals that sums to me being very happy I managed some status with DL in addition to UA last year.
I'll await the HBS case study on this one. Not the fame SMI/J was aiming for, I would guess.
Whatever, just one more tiny thing with this merger-of-equals that sums to me being very happy I managed some status with DL in addition to UA last year.
I'll await the HBS case study on this one. Not the fame SMI/J was aiming for, I would guess.
#75
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Right. That's why I tend to think it's a system glitch. The issue, however, is if the EQM/RDM we are credited corresponds to the less mileage. I sent a PM over to UA Insider about this, and hopefully we'll have some more info later on.