SWU troubles :(
Jan 18, 2012, 11:50 am
#1
Original Poster
Join Date: Jun 2006
Location: Little Ferry, NJ
Programs: UA GS / 1MM, MR Ambassador / LTTE, Hertz Platinum
Posts: 298
SWU troubles :(
Have been waiting for my SWU to post and they still havent. Need to travel to London this weekend for business and there are seats available but they wont provide an override. Anyone have any success in talking to a manager or something? Really would be awesome to use the SWU. Thanks in advance.
--Shivam
--Shivam
Jan 18, 2012, 11:54 am
#2
Join Date: Sep 2005
Location: CA
Programs: UA 1MM
Posts: 243
Have been waiting for my SWU to post and they still havent. Need to travel to London this weekend for business and there are seats available but they wont provide an override. Anyone have any success in talking to a manager or something? Really would be awesome to use the SWU. Thanks in advance.
--Shivam
--Shivam
Jan 18, 2012, 11:55 am
#3
Join Date: Jan 2011
Programs: BA Gold
Posts: 28
I spoke with the OnePass & Elite Desk yesterday with a similar request. I was told that SWU's are taking about 3 weeks to post, given that I hit 100k at the end of Dec the rep believed that my SWU's should post by end of the week.
In speaking with the Elite desk(who were very helpful), they were able to apply an SWU and book me in BF and then were going to check on Friday for me before finalizing the booking - this way I was at least able to get the seat reserved. If the SWU's don't show by Friday I may end up having to give the seat up, but at least they tried.
Hope this is helpful - Good luck!
In speaking with the Elite desk(who were very helpful), they were able to apply an SWU and book me in BF and then were going to check on Friday for me before finalizing the booking - this way I was at least able to get the seat reserved. If the SWU's don't show by Friday I may end up having to give the seat up, but at least they tried.
Hope this is helpful - Good luck!
Jan 18, 2012, 11:57 am
#4
Original Poster
Join Date: Jun 2006
Location: Little Ferry, NJ
Programs: UA GS / 1MM, MR Ambassador / LTTE, Hertz Platinum
Posts: 298
Thank guys, I will try and call again.
Update: No luck, talked to 4 agents, and they said not possible. I guess I will just squeeze into coach
Update: No luck, talked to 4 agents, and they said not possible. I guess I will just squeeze into coach
Last edited by iluv2fly; Jan 18, 2012 at 2:14 pm Reason: merge
Jan 18, 2012, 12:21 pm
#6
Join Date: Jul 2005
Location: Saigon/Hanoi/San Francisco
Posts: 1,779
Jan 18, 2012, 12:21 pm
#7
Original Poster
Join Date: Jun 2006
Location: Little Ferry, NJ
Programs: UA GS / 1MM, MR Ambassador / LTTE, Hertz Platinum
Posts: 298
no clue man. I just booked my ticket in the cheapest qualifying fare and keeping my fingers crossed it posts tomorrow or friday AM 
Come on continental, reward my 10+ years of loyalty to your airline!
What is CC?
Come on continental, reward my 10+ years of loyalty to your airline! What is CC?
Last edited by iluv2fly; Jan 18, 2012 at 2:14 pm Reason: merge
Jan 18, 2012, 12:25 pm
#8
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
Jan 18, 2012, 1:06 pm
#10
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Jan 18, 2012, 1:30 pm
#11
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
am trying to help out op, but it might be tricky. he's flying on CO, my expiring swu is on UA, and the agent said she can't transfer it. (yes, i know she's wrong. i'm on hold.)
Jan 18, 2012, 1:32 pm
#12
Join Date: Jul 2005
Location: SAN
Programs: UA 1MM/1K, HH Diamond
Posts: 6,832
In my case, as of 12/31/11 I passed 80K EQM on UA with 20K credited to OP. Step one was to make sure the M+ and OP EQM combined properly, which apparently they hadn't. Once that glitch was taken care of, it was another week for the SWUs to hit.
OP, did M+ confirm that you crossed the line for 2012?
In any case, I'm sure you'd make out fine in CC... @:-)
OP, did M+ confirm that you crossed the line for 2012?
In any case, I'm sure you'd make out fine in CC... @:-)
Jan 18, 2012, 1:41 pm
#13
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
Doing exactly the same thing, although no problem transferring the expiring SWU.They needed payment of $91.96 for the tax, and that tripped us up for now.
Jan 18, 2012, 1:42 pm
#14
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
Jan 18, 2012, 1:50 pm
#15
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193