International First Lounges for the new United

Old Oct 23, 11, 12:23 am
  #1  
Suspended
Original Poster
 
Join Date: Oct 2011
Programs: United Mileage Plus 1K, American Advantage
Posts: 63
International First Lounges for the new United

Hello,

Are there plans for the new United to update lounges in EWR/IAH? I flew with the regular United in First from EWR to BRU last week. In ORD and SFO I can use First Lounges when traveling in F, but in EWR I only had access to a regular United Club. The lounge experience in EWR felt substandard. The lounge in the afternoon is overcrowded and understaffed for the European bank. The staff was not pleasant as they seemed stressed to get people in the club efficiently. The packaged cheese and other limited food offerings were disappointment and I could not find an open seat. I stayed in there for 15 minutes before heading to sit in the terminal as the lounge experience is awful. I am surprised Continental travelers found this club acceptable even when sitting in BusinessFirst.

Next time I am in F heading for Europe I will make sure to connect through ORD or IAD until they improve the EWR lounge experience for F travelers.
TWAWORLD is offline  
Old Oct 23, 11, 12:35 am
  #2  
FlyerTalk Evangelist
 
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Originally Posted by TWAWORLD View Post
Are there plans for the new United to update lounges in EWR/IAH?
Welcome to FT.

Pre-merger CO does not have a first class international cabin, so that is why CO's two most major hubs don't have a first class lounge.

That said, there is cross-fleeting going on, meaning that CO planes with just two cabins are being used at UA hubs and vice versa. So it might translate into a modest first class lounge (if MEL can have one for one flight per day, why not IAH and EWR?) but since the UA hubs, due to the same cross fleeting, are seeing less international first class flights, it might translate into fewer first class lounges.
mre5765 is offline  
Old Oct 23, 11, 4:59 am
  #3  
 
Join Date: Aug 2004
Programs: UA 1K, DL Diamond, Hyatt Plat, AA Plat, SPG Plat/Lifetime Plat, Amex Plat / PRG, DClub
Posts: 307
Originally Posted by TWAWORLD View Post

The lounge experience in EWR felt substandard. The lounge in the afternoon is overcrowded and understaffed for the European bank. The staff was not pleasant as they seemed stressed to get people in the club efficiently. The packaged cheese and other limited food offerings were disappointment and I could not find an open seat. I stayed in there for 15 minutes before heading to sit in the terminal as the lounge experience is awful.
The F lounges, for being F, are substandard as well, imho. For US airlines I typically don't even bother hitting the lounges and instead stay in the terminal. Only advantage of the lounges at this point is help with irregular ops.
mapletree is offline  
Old Oct 23, 11, 7:49 am
  #4  
 
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
UA Int'l F Lounges are nothing to write home about IMHO, as to the OP's question I truly have no idea.

Dan
dan1431 is offline  
Old Oct 23, 11, 8:14 am
  #5  
RNE
 
Join Date: Sep 2005
Location: AKC
Programs: UA Electrum, Crown&Anchor Diamond, CaptainsCircle Platinum
Posts: 7,938
Originally Posted by TWAWORLD View Post
Are there plans for the new United to update lounges in EWR/IAH?
Yes, United is going to update the lounges at EWR and IAH. The plan is to replace the furniture in all its other lounges with box crates. Then it will tout how the EWR and IAH lounges have been "updated" because they have the same furniture they had before.

RNE, lamenting, "That's so true it's not funny."
RNE is offline  
Old Oct 23, 11, 8:59 am
  #6  
 
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott Platinum, Hilton Gold
Posts: 2,642
Make your own FC lounge

Here's what you do.

Reserve a conference room ($75.00/hour). Bring some "upgraded" food with you, purchase some premium drinks, put a sign up on the conference room door that says "First Class Lounge," and you're set!
tarheelnj is offline  
Old Oct 23, 11, 10:19 pm
  #7  
 
Join Date: Jul 2011
Programs: UA 1K, SPG Platinum, Hyatt Diamond, Hilton Platinum, Marriott Platinum
Posts: 568
Originally Posted by tarheelnj View Post
Here's what you do.

Reserve a conference room ($75.00/hour). Bring some "upgraded" food with you, purchase some premium drinks, put a sign up on the conference room door that says "First Class Lounge," and you're set!
Word!
LeviFlight is offline  
Old Oct 23, 11, 10:36 pm
  #8  
 
Join Date: Nov 2008
Location: DFW
Programs: UA 1K, AA peon
Posts: 1,101
Originally Posted by mapletree View Post
The F lounges, for being F, are substandard as well, imho. For US airlines I typically don't even bother hitting the lounges and instead stay in the terminal. Only advantage of the lounges at this point is help with irregular ops.
Any seat in a lounge is better than a seat in any terminal imo.
Michael D is offline  
Old Oct 23, 11, 11:16 pm
  #9  
FlyerTalk Evangelist
 
Join Date: May 2007
Location: Houston
Programs: UA Gold, Marriott Gold
Posts: 11,096
The IAH and EWR United Clubs definitely leave something to be desired.

I hope they add Global Reception and IFL at EWR since they now have 3 cabin flights.

I doubt IAH will get either, since it has less than 10 longhaul flights and no longhaul F service.
mduell is offline  
Old Oct 23, 11, 11:18 pm
  #10  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,044
Originally Posted by mduell View Post
The IAH and EWR United Clubs definitely leave something to be desired.

I hope they add Global Reception and IFL at EWR since they now have 3 cabin flights.

I doubt IAH will get either, since it has less than 10 longhaul flights and no longhaul F service.
What's Global Reception? International Arrivals Lounge?
joshwex90 is offline  
Old Oct 23, 11, 11:24 pm
  #11  
 
Join Date: Jan 2004
Location: Phoenix, Arizona
Posts: 3,169
Originally Posted by tarheelnj View Post
Here's what you do.

Reserve a conference room ($75.00/hour). Bring some "upgraded" food with you, purchase some premium drinks, put a sign up on the conference room door that says "First Class Lounge," and you're set!
best idea ever!! can we add smoking allowed like the worldclub in DTW?
dlen111 is offline  
Old Oct 23, 11, 11:26 pm
  #12  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 47,882
Originally Posted by joshwex90 View Post
What's Global Reception? ...
special checkin area for GS in ORD

Originally Posted by joshwex90 View Post
... International Arrivals Lounge?
United Arrivals Lounge
Start your day refreshed with United Arrivals Lounge. A retreat where international United First® and full-fare United Business® customers traveling on a same-day ticket and arriving before noon may enjoy a shower and continental breakfast.
We offer locations in the following cities:

Chicago-O'Hare
San Francisco
São Paulo
WineCountryUA is offline  
Old Oct 23, 11, 11:35 pm
  #13  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,044
Originally Posted by WineCountryUA View Post
special checkin area for GS in ORD
I knew what the International Arrivals Lounge was! I was asking if Global Reception was referring to it
joshwex90 is offline  
Old Oct 24, 11, 12:26 am
  #14  
 
Join Date: Oct 2000
Posts: 2,657
United operates departures to BRU and ZRH using a 3 class 767, which departs from terminal C.

So, yes, there are 3 class flights ex-EWR, from the CO terminal.

Frankly, i could see a GS lobby (ORD-style), at EWR. That would be a hit.
meFIRST is offline  
Old Oct 24, 11, 1:34 am
  #15  
FlyerTalk Evangelist
 
Join Date: May 2007
Location: Houston
Programs: UA Gold, Marriott Gold
Posts: 11,096
Originally Posted by joshwex90 View Post
What's Global Reception? International Arrivals Lounge?
Check-in (and 1K security line jumping mechanism) for Global Services and International First customers at KORD.

It was sort of a joke, KSFO/KIAD don't even have then, so I doubt KEWR will get one.
mduell is offline  

Thread Tools
Search this Thread