Missing June Shopping Bonus Miles 1K
Oct 4, 2011, 11:06 am
#1
Original Poster
Join Date: Apr 2000
Location: san antonio, texas
Programs: 3.2MM AA, 1.4MM UA,StwdLftPlt
Posts: 1,586
Missing June Shopping Bonus Miles 1K
Does anyone know how to contact the MileagePlus Shopping Mall beyond the email "contact us" form?
Have tried on 3 occasions to determine the fate of the 1K shopping bonus offered for >$100 purchases through June 30.
Purchased a computer in June, the bonus showed up in the Mileage plus shopping mall activity page as "pending" in mid July and never posted into my United FF account. Just logged onto the new page and discovered that it has disappeared from the "transactions prior to September 28" list.
The vendor responsible for the "shopping mall" has never responded to the 3 inquiries and I cannot find a phone number or address for further followup.
A search of Flyertalk came up empty
In contrast, the AAdvantage shopping mall has a straightforward phone number and customer service to correct these issues.
Have tried on 3 occasions to determine the fate of the 1K shopping bonus offered for >$100 purchases through June 30.
Purchased a computer in June, the bonus showed up in the Mileage plus shopping mall activity page as "pending" in mid July and never posted into my United FF account. Just logged onto the new page and discovered that it has disappeared from the "transactions prior to September 28" list.
The vendor responsible for the "shopping mall" has never responded to the 3 inquiries and I cannot find a phone number or address for further followup.
A search of Flyertalk came up empty
In contrast, the AAdvantage shopping mall has a straightforward phone number and customer service to correct these issues.
Oct 4, 2011, 1:41 pm
#2
Formerly known as iahsumr
Join Date: Jan 2011
Posts: 520
Does anyone know how to contact the MileagePlus Shopping Mall beyond the email "contact us" form?
Have tried on 3 occasions to determine the fate of the 1K shopping bonus offered for >$100 purchases through June 30.
Purchased a computer in June, the bonus showed up in the Mileage plus shopping mall activity page as "pending" in mid July and never posted into my United FF account. Just logged onto the new page and discovered that it has disappeared from the "transactions prior to September 28" list.
The vendor responsible for the "shopping mall" has never responded to the 3 inquiries and I cannot find a phone number or address for further followup.
A search of Flyertalk came up empty
In contrast, the AAdvantage shopping mall has a straightforward phone number and customer service to correct these issues.
Have tried on 3 occasions to determine the fate of the 1K shopping bonus offered for >$100 purchases through June 30.
Purchased a computer in June, the bonus showed up in the Mileage plus shopping mall activity page as "pending" in mid July and never posted into my United FF account. Just logged onto the new page and discovered that it has disappeared from the "transactions prior to September 28" list.
The vendor responsible for the "shopping mall" has never responded to the 3 inquiries and I cannot find a phone number or address for further followup.
A search of Flyertalk came up empty
In contrast, the AAdvantage shopping mall has a straightforward phone number and customer service to correct these issues.