tipping the concierge?
#1
Original Poster




Join Date: Mar 2001
Location: Los Angeles
Programs: UA plat (1 mm miler) ; AA PlatPro (2 mm miler); Marriott lifetime Titanium
Posts: 933
tipping the concierge?
I'm staying at the Renaissance Chancery Court this weekend. The concierge staff (2 different individuals) have been very helpful in providing advice, securing difficult restaurant reservations (Gordon Ramsey) and procuring theatre and ballet tickets. Any suggestions on an appropriate tip?
#2
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
If they were things you couldn't easily get on your own, and you plan on ever seeing these guys again, then I would be very generous. The National Concierge Association (and of course I realize you are not going to be in the US) recommends:
but if the concierge gets you theater tickets and a table at a top restaurant after the show, $20 to $30 might not be inappropriate.
I would have no problem giving this or more if they really have provided me with something I couldn't or didn't want to do on my own.
but if the concierge gets you theater tickets and a table at a top restaurant after the show, $20 to $30 might not be inappropriate.
I would have no problem giving this or more if they really have provided me with something I couldn't or didn't want to do on my own.
#3
Original Poster




Join Date: Mar 2001
Location: Los Angeles
Programs: UA plat (1 mm miler) ; AA PlatPro (2 mm miler); Marriott lifetime Titanium
Posts: 933
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli:
If they were things you couldn't easily get on your own, and you plan on ever seeing these guys again, then I would be very generous. The National Concierge Association (and of course I realize you are not going to be in the US) recommends:
but if the concierge gets you theater tickets and a table at a top restaurant after the show, $20 to $30 might not be inappropriate.
I would have no problem giving this or more if they really have provided me with something I couldn't or didn't want to do on my own.</font>
If they were things you couldn't easily get on your own, and you plan on ever seeing these guys again, then I would be very generous. The National Concierge Association (and of course I realize you are not going to be in the US) recommends:
but if the concierge gets you theater tickets and a table at a top restaurant after the show, $20 to $30 might not be inappropriate.
I would have no problem giving this or more if they really have provided me with something I couldn't or didn't want to do on my own.</font>
Edited to add:
In fact, I ended up with a beautiful upgraded room (like a junior suite) and was very impressed by the service. I did tip 20 pounds each and they seemed very happy with that.
[This message has been edited by jtrader (edited 02-15-2003).]
#5
Join Date: Jun 2002
Location: Chicago,IL.
Posts: 3,022
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by korea71:
If you are comfortable with that amount, that is great. Don't ever feel like you ever have to over tip. They are happy to receive tips in any amount and also a sincere thank you.</font>
If you are comfortable with that amount, that is great. Don't ever feel like you ever have to over tip. They are happy to receive tips in any amount and also a sincere thank you.</font>
If you received excellent service,i.e. hard to secure reservations ..etc..tip accordingly, not just "any amount". It goes without saying that a sincere thank you goes with it, but it is absolutely meaningless without an adequate tip. If you want to save the money, dont use the concierge service.

