Getting to LHR in time for early flight
Dec 8, 2018, 1:31 pm
#16
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
I have had this happen to me and I can assure you that the Heathrow Express staff has no intention or desire to provide any sort of help other than telling you to write for a ticket refund. I made a deal with two other people standing there, also abandoned, and we split the cab. A decent carrier would have prearranged a shared cab bridge and accept tickets to pay for it, of course.
