New Increased Award Change/Cancel Fees?
Dec 16, 2022, 1:17 pm
#1
Original Poster
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
New Increased Award Change/Cancel Fees?
Was just speaking to an agent to get a *A award booked when she read out the new cancel/change fees to be USD 70.00.
Just FYI...
Just FYI...
Dec 18, 2022, 3:19 am
#4
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Next thing they do they might make the schedule change >2hrs Sad to see the development of Turkiye Lira (I think that's the reason why they put up fees like that).
Dec 18, 2022, 3:32 am
#5
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
That would be a much worse change that the increased change fee. I have stopped counting the times I have rebooked or cancelled M&S award tickets under this generous rule. In fact I have paid the change fee only once (and I have yet to have an award ticket which hasn't been rebooked at least once or twice, including change of destinations 
).
Hmm..That can't be the reason. As long as TK charge the fee in USD the revenue is protected against the fluctuating/decreasing TRL.
).Hmm..That can't be the reason. As long as TK charge the fee in USD the revenue is protected against the fluctuating/decreasing TRL.
Dec 18, 2022, 4:09 am
#6
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
That would be a much worse change that the increased change fee. I have stopped counting the times I have rebooked or cancelled M&S award tickets under this generous rule. In fact I have paid the change fee only once (and I have yet to have an award ticket which hasn't been rebooked at least once or twice, including change of destinations ).
Hmm..That can't be the reason. As long as TK charge the fee in USD the revenue is protected against the fluctuating/decreasing TRL.
).Hmm..That can't be the reason. As long as TK charge the fee in USD the revenue is protected against the fluctuating/decreasing TRL.
Well, if they increase the change fee it doesn't make them less competitive for the revenue ticket market. It's also weird that they use USD instead of their home currency (I know it has been the case for a while).
Dec 18, 2022, 10:33 am
#7
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Dec 18, 2022, 2:54 pm
#8
Join Date: Sep 2017
Programs: TK Elite Plus, AA Exec Platinum, Hyatt Globalist, United 1K
Posts: 312
I received the following screen after booking an award ticket where the cancellation and change have different fee amounts
This one is weird because change is $70 and cancellation is $25. I think this is just a bug in the system, since it just doesn't make sense.
This one is weird because change is $70 and cancellation is $25. I think this is just a bug in the system, since it just doesn't make sense.
Dec 22, 2022, 11:31 am
#11
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
No need to book them separately and this includes open jaws.
However, this must be done through the call center or a sales office.
Dec 23, 2022, 12:55 am
#12
Join Date: Jan 2020
Posts: 66
Will try the call center option next time (this should be fun...).
Dec 28, 2022, 12:21 pm
#15
Original Poster
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
I think so.
By the way, *A award taxes have become *extortionate*!
I just was going through the rigamarole with a TK agent (who was slow as molasses) and the BOM-FRA-BLL taxes came out to USD 318!
This is like 3-4x the previously charged amount!
I ended up using LM to ticket (for $87) - as the "wonderful" TK system took my payment, but could not authorize the withdrawal of miles!
By the way, *A award taxes have become *extortionate*!
I just was going through the rigamarole with a TK agent (who was slow as molasses) and the BOM-FRA-BLL taxes came out to USD 318!
This is like 3-4x the previously charged amount!
I ended up using LM to ticket (for $87) - as the "wonderful" TK system took my payment, but could not authorize the withdrawal of miles!