TK app problems
Dec 16, 2021 | 7:11 pm
#3
Join Date: Mar 2011
Location: Sao Paulo
Programs: LA Gold; Smiles Diamante; Azul Diamante; Bonvoy Gold, Hilton Diamond; All Silver; Localiza Platinum
Posts: 226
Dec 25, 2021 | 7:29 pm
#6
Join Date: Nov 2012
Posts: 19
The app launches on Android but it has the worst UI/UX I've seen in an airline app, and that's saying something. It's completely illogical how you go to upcoming flights, simply logging in doesn't do anything. You have to add each person's individual upcoming flights one by one.
Dec 26, 2021 | 4:00 am
#7
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
The app launches on Android but it has the worst UI/UX I've seen in an airline app, and that's saying something. It's completely illogical how you go to upcoming flights, simply logging in doesn't do anything. You have to add each person's individual upcoming flights one by one.
Also, if you have booked via a 3rd party that doesn't use Troya ( the booking engine that TK use ), you would be asked to fill up the name and e-ticket numbers of each passenger so that the system could find the reservation.