Carry on
May 30, 2018, 10:01 am
#1
Original Poster
Join Date: May 2018
Programs: Turkish airlines
Posts: 1
Carry on
May 01st was getting ready to board on Turkish airlines flight from Dulles airport in Washington DC. Check in procedure went well, to train to gate for departure, just before getting on board someone from Turkish airlines stopped me and told me that they will weight my carry on and nay back pack, they did it and told me that I have to pay $160.00 because my bags were heavy, I told them that one of them my personal bag and the other on is carry on which was about 22 pounds, they told me that either I pay or they won't allow me to fly. I accepted to pay and reached my back pocket for my wallet, and wasn't in my pocket I knew that going thru security check my wallet has been lost. I told them that I'll be paying by my I phone which I have 3 payment option; American express, master card and Apple Pay cash options since I have lost my wallet, the person was so rude and told me that he has to see the actual credit card and not accept any other option so he told to other people to put my bags out of the flight and told me get lost. I am 70 years old and suffer from high blood pressure and have content paid on my knees and ankles. They left me by the gate which about a mile long to the street and made me walk all the way with my bags in my hand, did not put me on the train. My blood pressure sky rocketed and left all alone at the airport all night long until next flight which was 24 hours after.
May 30, 2018, 2:36 pm
#3
Join Date: Oct 2011
Location: Istanbul, Turkey
Programs: TK Elite+, HIlton Diamond, Delta Gold, Marriott Silver
Posts: 201
I've never known them to really care so much about carry-on, especially flying out of the US. That said, 22 pounds is over the carry-on weight limit of 8kgs. Still, no reason for them to act like that.
May 30, 2018, 3:02 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
You couldn't make it up... or could you?
Since when has TK implemented Basic Economy to/from the U.S. and charges for 10kg of luggage?
https://www.turkishairlines.com/en-u...age/index.html
Since when has TK implemented Basic Economy to/from the U.S. and charges for 10kg of luggage?
https://www.turkishairlines.com/en-u...age/index.html
May 30, 2018, 7:12 pm
#5
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Since when has TK implemented Basic Economy to/from the U.S. and charges for 10kg of luggage?
https://www.turkishairlines.com/en-u...age/index.html
https://www.turkishairlines.com/en-u...age/index.html
May 31, 2018, 12:23 am
#6
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
May 31, 2018, 1:22 am
#7
Join Date: Oct 2011
Location: Istanbul, Turkey
Programs: TK Elite+, HIlton Diamond, Delta Gold, Marriott Silver
Posts: 201
Perhaps OP already checked two bags, and hence the $160 fee was for what would have been an extra checked bag? It wasn't mentioned in the opening post whether bags had been checked or not.
May 31, 2018, 4:32 am
#8
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Quite possibly, in which case the rant should switch from "I was badly mistreated by TK" to "I tried to take way more than I was allowed and got caught"...
May 31, 2018, 11:20 pm
#9
Join Date: Oct 2011
Location: Istanbul, Turkey
Programs: TK Elite+, HIlton Diamond, Delta Gold, Marriott Silver
Posts: 201
Jun 3, 2018, 2:50 pm
#11
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP has not specified whether he checked any luggage.
Either way, the rules are the rules. It's great that most of the time one can get away with it. But, when they do check and you get caught, you don't have a leg to stand on for a freebie.
Either way, the rules are the rules. It's great that most of the time one can get away with it. But, when they do check and you get caught, you don't have a leg to stand on for a freebie.