Dec 31, 2014, 6:18 pm
Last edit by: flolee
Update March 2015: Recent reports indicate the unofficial status match programme is running reasonably smoothly.
TK will only match Star Alliance Gold, Skyteam Elite Plus and Oneworld Emerald members. Other, more exotic, gold card holders are out of luck. Please report your experience in this thread.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
Please note that the only way to contact TK is now via the website
2/6/2015 new info from TK
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
21/9/2015 - Neil791
For those reporting successful matches, can you please post your results as follows so others can estimate their wait times, success rates
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (i.e. AB TopBonus, AA Plat, etc)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
TK will only match Star Alliance Gold, Skyteam Elite Plus and Oneworld Emerald members. Other, more exotic, gold card holders are out of luck. Please report your experience in this thread.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
Please note that the only way to contact TK is now via the website
2/6/2015 new info from TK
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
21/9/2015 - Neil791
For those reporting successful matches, can you please post your results as follows so others can estimate their wait times, success rates
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (i.e. AB TopBonus, AA Plat, etc)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
TK status match (2015)
Jan 24, 2015, 4:55 pm
#91
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
Jan 25, 2015, 4:21 am
#92
Join Date: Nov 2011
Location: Amsterdam, The Netherlands
Programs: TK Elite *G, AF/KLM FB Elite+, A|Club Platinum, HH G
Posts: 58
. Things went super fast here lol. I did a lost card request on their website when I got matched. Pretty smooth!
Jan 25, 2015, 12:43 pm
#93
Join Date: Jan 2002
Location: Dallas, TX, USA
Programs: AA EXP, HH Gold, Hyatt Globalist, IC Plat, SPG Gold
Posts: 961
Jan 25, 2015, 4:48 pm
#94
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
Jan 25, 2015, 7:58 pm
#95
Join Date: Aug 2002
Location: SUV
Programs: UA *G MM
Posts: 7,018
How does one correct the address in the M&S system? You can only pick cities from a drop down menu and it won't let you keep it blank. If you can't enter a proper address then it will be difficult to receive the card.
For the US it is an odd hodgepodge of places many I have never heard of before; some are clearly Innuit names from Alaska. But not the town/city where I have an address.
p.s. I applied last week and have a pretty strong history as 1K on United. Had a flight to Turkey (UA/LH) in the statements and also AYT-IST-ARN in TK business. They should give me Elite Plus.
Jan 26, 2015, 12:47 am
#96
Join Date: Nov 2011
Location: Amsterdam, The Netherlands
Programs: TK Elite *G, AF/KLM FB Elite+, A|Club Platinum, HH G
Posts: 58
I used the lost card option in my account on the same day got matched 10/01/15. So i guess 2 weeks. It did not come in welcome package with luggage tags, just a letter with my card attached to it. Yeah I am in netherlands, so that might have something to do with it!
Jan 26, 2015, 3:22 am
#97
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,106
A data point - BAEC Gold matched to Elite in 17 days without any follow-up from my side. Via the webform as advised in this thread, with pdf of card + activity (+ giving the ticket number of a booked TK flight - not sure if it helped or not)
EDIT: The welcome mail says "upgraded to Classic Plus" the online account shows "Elite" *shrug*
EDIT: The welcome mail says "upgraded to Classic Plus" the online account shows "Elite" *shrug*
Last edited by WilcoRoger; Jan 26, 2015 at 3:51 am
Jan 26, 2015, 6:30 am
#98
Join Date: Mar 2013
Location: LHR - London
Programs: TK Elite *A Gold, Air Berlin Gold - One World Sapphire, Westjet Gold, Avis Preferred, IHG Gold
Posts: 139
Flying TK on Wednesday and still ZERO response. Why is there a bottleneck for some and a freeway for others? 
Jan 26, 2015, 7:44 am
#99
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
A data point - BAEC Gold matched to Elite in 17 days without any follow-up from my side. Via the webform as advised in this thread, with pdf of card + activity (+ giving the ticket number of a booked TK flight - not sure if it helped or not)
EDIT: The welcome mail says "upgraded to Classic Plus" the online account shows "Elite" *shrug*
EDIT: The welcome mail says "upgraded to Classic Plus" the online account shows "Elite" *shrug*
Took exactly 17 days for me too. Though, I sent them a reminder 1 week after match request and they also asked me for the scaned copy of my card as I had attached the card printed directly from BA website in my original request (along with my FF statement).
Jan 26, 2015, 8:13 am
#100
Join Date: Apr 2014
Location: BWI<MCI< PHL<DEN<SCL<EZE<CHO<PHL<ABE
Programs: UA Silver / FA
Posts: 939
Wow. Almost a year after my first contact with TK re: status match. It's gone through.
Basically, a year ago, I never got my UA Gold card. Mid-year TK got back to me and said "we need a picture of your physical card".. so I tried to get it from United.. back and forth and I gave up.
In December, I got my 2015 Gold card so I figured sure I'll go for it again. No response.
Followed up yesterday, got a response today and my account is updated with Elite until 2017. The email even had an apology for not responding in December.
Now... hopefully I'll get my card before my March domestic travel starts back up. :-)
Good luck to everyone else.
Basically, a year ago, I never got my UA Gold card. Mid-year TK got back to me and said "we need a picture of your physical card".. so I tried to get it from United.. back and forth and I gave up.
In December, I got my 2015 Gold card so I figured sure I'll go for it again. No response.
Followed up yesterday, got a response today and my account is updated with Elite until 2017. The email even had an apology for not responding in December.
Now... hopefully I'll get my card before my March domestic travel starts back up. :-)
Good luck to everyone else.
Jan 26, 2015, 8:57 am
#101
Join Date: Mar 2013
Location: LHR - London
Programs: TK Elite *A Gold, Air Berlin Gold - One World Sapphire, Westjet Gold, Avis Preferred, IHG Gold
Posts: 139
Wow. Almost a year after my first contact with TK re: status match. It's gone through.
Basically, a year ago, I never got my UA Gold card. Mid-year TK got back to me and said "we need a picture of your physical card".. so I tried to get it from United.. back and forth and I gave up.
In December, I got my 2015 Gold card so I figured sure I'll go for it again. No response.
Followed up yesterday, got a response today and my account is updated with Elite until 2017. The email even had an apology for not responding in December.
Now... hopefully I'll get my card before my March domestic travel starts back up. :-)
Good luck to everyone else.
Basically, a year ago, I never got my UA Gold card. Mid-year TK got back to me and said "we need a picture of your physical card".. so I tried to get it from United.. back and forth and I gave up.
In December, I got my 2015 Gold card so I figured sure I'll go for it again. No response.
Followed up yesterday, got a response today and my account is updated with Elite until 2017. The email even had an apology for not responding in December.
Now... hopefully I'll get my card before my March domestic travel starts back up. :-)
Good luck to everyone else.
Jan 26, 2015, 9:09 am
#102
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,582
Wow. Almost a year after my first contact with TK re: status match. It's gone through.
Basically, a year ago, I never got my UA Gold card. Mid-year TK got back to me and said "we need a picture of your physical card".. so I tried to get it from United.. back and forth and I gave up.
In December, I got my 2015 Gold card so I figured sure I'll go for it again. No response.
Followed up yesterday, got a response today and my account is updated with Elite until 2017. The email even had an apology for not responding in December.
Now... hopefully I'll get my card before my March domestic travel starts back up. :-)
Good luck to everyone else.
Basically, a year ago, I never got my UA Gold card. Mid-year TK got back to me and said "we need a picture of your physical card".. so I tried to get it from United.. back and forth and I gave up.
In December, I got my 2015 Gold card so I figured sure I'll go for it again. No response.
Followed up yesterday, got a response today and my account is updated with Elite until 2017. The email even had an apology for not responding in December.
Now... hopefully I'll get my card before my March domestic travel starts back up. :-)
Good luck to everyone else.
I haven't heard many instances of enough reports of the physical card mailed in the US.
Jan 26, 2015, 10:17 am
#103
Join Date: Apr 2014
Location: BWI<MCI< PHL<DEN<SCL<EZE<CHO<PHL<ABE
Programs: UA Silver / FA
Posts: 939
Through December, my two notes to them I filed under "Previous" to no response. Yesterday I indicated "New Feedback" but referenced I'd been following up in the body of the text.
Jan 27, 2015, 12:05 am
#104
Join Date: Feb 2003
Location: Hanoi, Vietnam and London, UK
Programs: VN SkyTeam Platinum/Elite Plus; TK M&S *G; CX OW
Posts: 50
I followed the instructions at the top of this thread and within 24 hours received an email from TK confirming my status match, with M&S Elite/*G status valid until Dec 2016. The Elite/*G status is also shown when I login to the M&S website. I have not yet received a physical card but will pass through IST in early Feb so will seek out the M&S booth then if no card has arrived in the mail by then.
To get the match I sent TK: i) a scanned copy of my current Skyteam ElitePlus membership card; ii) a PDF showing my last 6 months of Skyteam flight activity; iii) a covering message saying I will fly to Turkey several times in 2015 (which fortunately is true) and will fly TK if they match status.
To get the match I sent TK: i) a scanned copy of my current Skyteam ElitePlus membership card; ii) a PDF showing my last 6 months of Skyteam flight activity; iii) a covering message saying I will fly to Turkey several times in 2015 (which fortunately is true) and will fly TK if they match status.
Jan 27, 2015, 5:30 am
#105
Join Date: Mar 2013
Location: LHR - London
Programs: TK Elite *A Gold, Air Berlin Gold - One World Sapphire, Westjet Gold, Avis Preferred, IHG Gold
Posts: 139
One question: Are you starting a "New Feedback" each time or following up on "Previous Feedback"?
Through December, my two notes to them I filed under "Previous" to no response. Yesterday I indicated "New Feedback" but referenced I'd been following up in the body of the text.
Through December, my two notes to them I filed under "Previous" to no response. Yesterday I indicated "New Feedback" but referenced I'd been following up in the body of the text.
Was very surprised and for an instant upset to get the "Welcome to Classic Plus" email 2 hours later then I remembered others' experiences with the erroneous message. Logged into my app and voila... Elite! Good until 31/12/17.
I wish the best of luck to others and be persistent, especially if you have an upcoming flight with TK.
Cheers,
ZT
Last edited by zontar2010; Jan 27, 2015 at 8:30 am