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Originally Posted by aztimm
(Post 21663952)
I just noticed that on the letter.
But it still begs the question, why is the office only open from 10am to 3pm, with at best 1 available appointment per month? And I just grabbed the single one left for Nov, so the next person is going into Dec. |
GE appointments open up at various times -- quite often on Sunday for Monday -- so keep checking back every day at different times of the day.
Originally Posted by jsmith50
(Post 21658338)
I can tell you the day that we arrived, I zipped through the GE line but my work colleagues I was travelling with stayed in the regular customs line. It took them 1:35 minutes from plane to Sky Club, it took me about 30 minutes from plane to Sky Club.
I've had a lot of entries at MSP, and I've never had 1+ hour waiting times to get to passport control at MSP. I'd be surprised if they never happened, but such a long wait is far from common there -- it'd be extremely rare. |
Originally Posted by GUWonder
(Post 21666734)
GE appointments open up at various times -- quite often on Sunday for Monday -- so keep checking back every day at different times of the day.
Plane to SkyClub involve them using a regular TSA security screening line? Either way, groups of people often take longer to get around because they end up waiting here and there for others in the group to do shopping, go to the bathroom, look around, chat, etc. The better benchmark is time from plane door to time to get out of baggage claim, or something more akin to that while avoiding grouped people as a benchmark. I've had a lot of entries at MSP, and I've never had 1+ hour waiting times to get to passport control at MSP. I'd be surprised if they never happened, but such a long wait is far from common there -- it'd be extremely rare. |
Applied 10/21
Conditional approval 10/23 Plenty of interview slots available in Houston on all days including Saturdays and Sundays. Could have scheduled the interview for 10/24, but did not want to deal with the traffic to IAH on a weekday. Scheduled the interview for 4:00 PM on 10/26 Watched the video and the officer explained the program. No questions were asked, other than photo and fingerprints. Was approved immediately. Four officers were conducting interviews. |
Apparently there is some chance some people approved will not be shown a video. I saw it happen earlier this month where some people approved didn't get shown a video -- still not sure what was behind that.
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Originally Posted by GUWonder
(Post 21676485)
Apparently there is some chance some people approved will not be shown a video. I saw it happen earlier this month where some people approved didn't get shown a video -- still not sure what was behind that.
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Originally Posted by rob_flies_ua
(Post 21678224)
The machine was broken when I went in for my appointment years ago, so I've never seen the video and just figured it out from the directions on the screen ;)
If the technology isn't broken, then it's the people or processes (not) using the technology which may be considered sort of broken/inconsistent. |
Originally Posted by GUWonder
(Post 21676485)
Apparently there is some chance some people approved will not be shown a video. I saw it happen earlier this month where some people approved didn't get shown a video -- still not sure what was behind that.
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Originally Posted by dustman81
(Post 21679595)
Those of us with NEXUS don't get a GE video or demo.
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I remember the being forced to watch the video. When my wife signed up for GE earlier this year, her entire interview lasted about 3 minutes with no video and no demonstration at all on how to use the kiosks.
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Originally Posted by jsmith50
(Post 21683322)
I remember the being forced to watch the video. When my wife signed up for GE earlier this year, her entire interview lasted about 3 minutes with no video and no demonstration at all on how to use the kiosks.
What would be better than a video is a mock entry where they take you through an actual (mock) use. It's easy to read, but after a long int'l flight seeing that timer tick down is a bit more pressure than you might want. |
Originally Posted by drewguy
(Post 21684175)
What would be better than a video is a mock entry where they take you through an actual (mock) use. It's easy to read, but after a long int'l flight seeing that timer tick down is a bit more pressure than you might want.
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Originally Posted by jsmith50
(Post 21685627)
I've heard (and read on FT) of people getting hands-on experience with a dummy kiosk during their interview.
Plus at Terminal 1 GE kiosks, they have an officer standing nearby to help. My wife returned earlier this month for first time and officer help walk her through the process ^^^ |
Anyone know if it's possible to change one's GOES username? I was assigned a random number surrounded by my initials early in the program's history. Now I believe you can choose one that's a bit more memorable than D3525931G.
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Just used GE for the first time at LAX. Including the walk from the gate, clear of Customs and Immigration in 8 minutes. Coworkers were about 40 mins without GE.
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