Dec 17, 2021, 6:31 pm
Last edit by: seawolf
US enrollment centres reopening APRIL 19, 2022
Release Date:
March 31, 2022
WASHINGTON — U.S. Customs and Border Protection is pleased to announce that the NEXUS and U.S./Canada FAST enrollment centers in the United States will reopen April 19, 2022.
Starting April 5, conditionally approved applicants may schedule interviews at U.S. NEXUS and U.S./Canada FAST enrollment centers in the United States on the Trusted Traveler portal. NEXUS and FAST enrollment centers in Canada remain closed until further notice. Applicants may enter the United States to complete their interview, but must meet all applicable travel requirements.
CBP asks all applicants to be patient, as there is a backlog of applications to be processed by a limited number of open enrollment centers. In order to prioritize new applicants requiring interviews, CBP asks existing NEXUS and FAST members to refrain from scheduling an appointment at this time. However, existing members are encouraged to renew their membership applications online before the expiration date on their cards to maintain their membership privileges until they are able to complete an interview at a later time.
NEXUS is a CBP program that allows expedited clearance for pre-approved, low-risk Canadian travelers upon arrival in the United States, while FAST allows expedited clearance into the United States for pre-approved, low-risk commercial drivers from Mexico and Canada. The non-refundable application fee for both programs is $50 each, and applications must be submitted through Trusted Traveler Programs website. Once the applicant successfully passes a background check, a CBP officer will conduct an interview with the applicant at select locations in the U.S. to make a final eligibility determination.
U.S. Customs and Border Protection is the unified border agency within the Department of Homeland Security charged with the comprehensive management, control, and protection of our nation’s borders, combining customs, immigration, border security, and agricultural protection at and between official ports of entry.
https://www.cbp.gov/newsroom/national-media-release/cbp-announces-reopening-us-nexusfast-enrollment-centers
Release Date:
March 31, 2022
WASHINGTON — U.S. Customs and Border Protection is pleased to announce that the NEXUS and U.S./Canada FAST enrollment centers in the United States will reopen April 19, 2022.
Starting April 5, conditionally approved applicants may schedule interviews at U.S. NEXUS and U.S./Canada FAST enrollment centers in the United States on the Trusted Traveler portal. NEXUS and FAST enrollment centers in Canada remain closed until further notice. Applicants may enter the United States to complete their interview, but must meet all applicable travel requirements.
CBP asks all applicants to be patient, as there is a backlog of applications to be processed by a limited number of open enrollment centers. In order to prioritize new applicants requiring interviews, CBP asks existing NEXUS and FAST members to refrain from scheduling an appointment at this time. However, existing members are encouraged to renew their membership applications online before the expiration date on their cards to maintain their membership privileges until they are able to complete an interview at a later time.
NEXUS is a CBP program that allows expedited clearance for pre-approved, low-risk Canadian travelers upon arrival in the United States, while FAST allows expedited clearance into the United States for pre-approved, low-risk commercial drivers from Mexico and Canada. The non-refundable application fee for both programs is $50 each, and applications must be submitted through Trusted Traveler Programs website. Once the applicant successfully passes a background check, a CBP officer will conduct an interview with the applicant at select locations in the U.S. to make a final eligibility determination.
U.S. Customs and Border Protection is the unified border agency within the Department of Homeland Security charged with the comprehensive management, control, and protection of our nation’s borders, combining customs, immigration, border security, and agricultural protection at and between official ports of entry.
https://www.cbp.gov/newsroom/national-media-release/cbp-announces-reopening-us-nexusfast-enrollment-centers
[Updated] Canadian NEXUS Enrollment Centers Have Reopened
Dec 21, 2021, 11:31 am
#61
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Logged into TTP today and noticed "Interview Cancellation Summary" replacing Reschedule Interview.
Reason given for cancelation - CBSA will not be onsite at this location until further notice.
Reason given for cancelation - CBSA will not be onsite at this location until further notice.
Dec 21, 2021, 11:41 am
#62
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
For some reason, mine still shows as scheduled in late January at the Niagara Falls location. Holding out hope they expect to be open by then….
Dec 21, 2021, 4:19 pm
#64
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
That was odd, and surprising.
Just got a call from Blaine re my recently cancelled interview. They have a few slots open in late April, and HOPE to actually be open for those interviews.
Just got a call from Blaine re my recently cancelled interview. They have a few slots open in late April, and HOPE to actually be open for those interviews.
Last edited by TWA884; Dec 24, 2021 at 4:23 pm Reason: Remote interviews comment and responses moved to the thread referenced below
Jan 7, 2022, 10:01 am
#66
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Called the Niagara Falls office this morning to check on my appointment which still shows as active for the middle of the month. As expected, the agent I spoke with advised they are not doing any interviews at the present time and to ignore the website which still lists my interview as on schedule... Back to the drawing board 
Jan 7, 2022, 5:06 pm
#67
Join Date: Sep 2015
Location: SEA, and KCH, BKK, TYO
Programs: Starbucks and MVP Gold
Posts: 60
Got a TTP email today noting my appointment was cancelled (Jan 29, Blaine).
Also got the Dec email stating CBSA was suspending interviews. My presumption is no interviews until CBSA officers return stateside.
Also got the Dec email stating CBSA was suspending interviews. My presumption is no interviews until CBSA officers return stateside.
Jan 8, 2022, 4:20 pm
#68
Join Date: Mar 2019
Posts: 179
My mom's background check was finished and when I went to schedule an appointment, some locations were available, including Champlain on the eastern side of New York. I needed to schedule mine on the western side (Niagara Falls) and that was not listed as an option. Anyone know why some are open and others aren't? I also didn't see a Zoom video interview option either.
Jan 8, 2022, 4:36 pm
#69
Join Date: Aug 2004
Location: Seattle, WA
Programs: UA 1MM, AS MVPG, SPG/Marriott Gold
Posts: 350
My appointment for later this month in Blaine was also cancelled yesterday When I log into the portal, I see I am now past the 730 days since conditional approval, and I don't have an interview scheduled any longer. Am I at all at risk of having my application deleted from the system as the date shown for that has past? Or has CBP suspended/extended the timeframe further due to these closures?
When I log into the portal, I see I am now past the 730 days since conditional approval, and I don't have an interview scheduled any longer. Am I at all at risk of having my application deleted from the system as the date shown for that has past? Or has CBP suspended/extended the timeframe further due to these closures?
Jan 8, 2022, 5:12 pm
#70
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
My mom's background check was finished and when I went to schedule an appointment, some locations were available, including Champlain on the eastern side of New York. I needed to schedule mine on the western side (Niagara Falls) and that was not listed as an option. Anyone know why some are open and others aren't? I also didn't see a Zoom video interview option either.
Jan 8, 2022, 8:13 pm
#71
Join Date: Mar 2019
Posts: 179
Gosh, it feels like the interviews had barely opened back up before stupid omicron caused an explosion of cases and shut everything down again. Hopefully omicron drops as quickly as it skyrocketed. This forum has done a great job of keeping me updated on things since news outlets don't seem to follow this too closely.
Jan 10, 2022, 11:56 am
#74
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603
Niagara Falls called and left me a VM this morning to advise the appointment was canceled.