Renewing Global Entry while Having a Pending Nexus Application
Mar 28, 2020, 11:45 am
#1
Original Poster
Join Date: Mar 2020
Location: Los Angeles
Programs: American Airlines, Marriott Bonvoy
Posts: 5
Renewing Global Entry while Having a Pending Nexus Application
I live in Los Angeles and visit family once a year in British Columbia. I have Global Entry and my cousin advised me to apply for Nexus. (I didn't realize if I have Global Entry I'm able to use an expeditied lane to drive back into the U.S.?) It took over 5 months to get conditionally approved for Nexus. My interview in Canada was canceled due to the coronavirus which is understandable. My Global Entry is up for renewal in Sept. I can't renew it online as there's no renew button so I asked CBP about this. They sent me the below email. They're saying I can't be a member of both programs at the same time! I use my Global Entry a lot as I travel overseas. I didn't realize if I have Nexus, then it would void my Global Entry card. My question is should I cancel my Nexus application and eat the $50 to renew my Global Entry? I don't know when I'll feel like traveling to Canada (or near the US/Canada border) to do my interview or when these enrollment centers will be re-opened. It seems easier just to cancel Nexus and renew Global Entry but I wanted to know what others thought. Thanks!
Email from CBP:
Please note you can only have one program membership at a time.
U.S. Customs and Border Protection has temporarily suspended operations at Trusted Traveler Program enrollment centers nationwide from March 19 until at least May 1, 2020. CBP is taking this precautionary measure to minimize the exposure of CBP personnel and the public to the novel coronavirus (COVID-19).
This temporary closure includes all public access Global Entry enrollment centers, NEXUS enrollment centers, SENTRI enrollment centers and FAST enrollment locations. Global Entry mobile enrollment events are also paused until further notice.
Conditionally-approved applicants seeking an enrollment center interview will need to reschedule after May 1. Applicants are encouraged to monitor their e-mail and Trusted Traveler Program accounts for further information. CBP will continue to monitor the situation in order to resume enrollment centers interviews as soon as possible.
CBP’s highest priority is to ensure the health, safety and security of our workforce and the American people. CBP agents, officers and mission support personnel will continue to support the whole-of-government response to the COVID-19 outbreak.
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date). We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show an Officer, if requested.
We can send your request to cancel your Nexus application to the Program Managers for resolution. Once cancelled you will then be able to renew your Global Entry membership. However, please note that the application fee is non-refundable per the terms and conditions you agreed to prior to making payment. If you still want to cancel, please reply to this email.
Email from CBP:
Please note you can only have one program membership at a time.
U.S. Customs and Border Protection has temporarily suspended operations at Trusted Traveler Program enrollment centers nationwide from March 19 until at least May 1, 2020. CBP is taking this precautionary measure to minimize the exposure of CBP personnel and the public to the novel coronavirus (COVID-19).
This temporary closure includes all public access Global Entry enrollment centers, NEXUS enrollment centers, SENTRI enrollment centers and FAST enrollment locations. Global Entry mobile enrollment events are also paused until further notice.
Conditionally-approved applicants seeking an enrollment center interview will need to reschedule after May 1. Applicants are encouraged to monitor their e-mail and Trusted Traveler Program accounts for further information. CBP will continue to monitor the situation in order to resume enrollment centers interviews as soon as possible.
CBP’s highest priority is to ensure the health, safety and security of our workforce and the American people. CBP agents, officers and mission support personnel will continue to support the whole-of-government response to the COVID-19 outbreak.
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date). We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show an Officer, if requested.
We can send your request to cancel your Nexus application to the Program Managers for resolution. Once cancelled you will then be able to renew your Global Entry membership. However, please note that the application fee is non-refundable per the terms and conditions you agreed to prior to making payment. If you still want to cancel, please reply to this email.
Mar 28, 2020, 12:49 pm
#2
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
I live in Los Angeles and visit family once a year in British Columbia. I have Global Entry and my cousin advised me to apply for Nexus. (I didn't realize if I have Global Entry I'm able to use an expeditied lane to drive back into the U.S.?) It took over 5 months to get conditionally approved for Nexus. My interview in Canada was canceled due to the coronavirus which is understandable. My Global Entry is up for renewal in Sept. I can't renew it online as there's no renew button so I asked CBP about this. They sent me the below email. They're saying I can't be a member of both programs at the same time! I use my Global Entry a lot as I travel overseas. I didn't realize if I have Nexus, then it would void my Global Entry card. My question is should I cancel my Nexus application and eat the $50 to renew my Global Entry? I don't know when I'll feel like traveling to Canada (or near the US/Canada border) to do my interview or when these enrollment centers will be re-opened. It seems easier just to cancel Nexus and renew Global Entry but I wanted to know what others thought. Thanks!
Email from CBP:
Please note you can only have one program membership at a time.
U.S. Customs and Border Protection has temporarily suspended operations at Trusted Traveler Program enrollment centers nationwide from March 19 until at least May 1, 2020. CBP is taking this precautionary measure to minimize the exposure of CBP personnel and the public to the novel coronavirus (COVID-19).
This temporary closure includes all public access Global Entry enrollment centers, NEXUS enrollment centers, SENTRI enrollment centers and FAST enrollment locations. Global Entry mobile enrollment events are also paused until further notice.
Conditionally-approved applicants seeking an enrollment center interview will need to reschedule after May 1. Applicants are encouraged to monitor their e-mail and Trusted Traveler Program accounts for further information. CBP will continue to monitor the situation in order to resume enrollment centers interviews as soon as possible.
CBP’s highest priority is to ensure the health, safety and security of our workforce and the American people. CBP agents, officers and mission support personnel will continue to support the whole-of-government response to the COVID-19 outbreak.
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date). We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show an Officer, if requested.
We can send your request to cancel your Nexus application to the Program Managers for resolution. Once cancelled you will then be able to renew your Global Entry membership. However, please note that the application fee is non-refundable per the terms and conditions you agreed to prior to making payment. If you still want to cancel, please reply to this email.
Email from CBP:
Please note you can only have one program membership at a time.
U.S. Customs and Border Protection has temporarily suspended operations at Trusted Traveler Program enrollment centers nationwide from March 19 until at least May 1, 2020. CBP is taking this precautionary measure to minimize the exposure of CBP personnel and the public to the novel coronavirus (COVID-19).
This temporary closure includes all public access Global Entry enrollment centers, NEXUS enrollment centers, SENTRI enrollment centers and FAST enrollment locations. Global Entry mobile enrollment events are also paused until further notice.
Conditionally-approved applicants seeking an enrollment center interview will need to reschedule after May 1. Applicants are encouraged to monitor their e-mail and Trusted Traveler Program accounts for further information. CBP will continue to monitor the situation in order to resume enrollment centers interviews as soon as possible.
CBP’s highest priority is to ensure the health, safety and security of our workforce and the American people. CBP agents, officers and mission support personnel will continue to support the whole-of-government response to the COVID-19 outbreak.
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date). We recommend you print out a copy of your TTP Dashboard showing that the renewal is pending to show an Officer, if requested.
We can send your request to cancel your Nexus application to the Program Managers for resolution. Once cancelled you will then be able to renew your Global Entry membership. However, please note that the application fee is non-refundable per the terms and conditions you agreed to prior to making payment. If you still want to cancel, please reply to this email.
It is a personal choice. NEXUS includes Global Entry privilege. In order to keep your Global Entry privilege, you need to:
1. Schedule your NEXUS interview at a NEXUS enrollment center before your GE expires
2. Abandon your NEXUS application, renew GE before GE expires
Many credit card companies reimburses GE application fee, not NEXUS.
Personally if I were you, I would keep NEXUS.
Applying for NEXUS after having Global Entry (i.e., Replacing GE with NEXUS)
NEXUS Gets Deactivated upon Final Approval of Global Entry and Vice Versa
Global Entry vs NEXUS
Mar 28, 2020, 2:19 pm
#4
Original Poster
Join Date: Mar 2020
Location: Los Angeles
Programs: American Airlines, Marriott Bonvoy
Posts: 5
Thank you, 1KChinito. That's very helpful. I guess I have to decide if I want to travel for my Nexus interview. I have until May 29 to decide because then my Nexus application expires! Hopefully they can loosen the restrictions on that.
Mar 28, 2020, 2:54 pm
#5
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Your absolute decision date is your Global Entry expiration date. I am sure COVID-19 is well under control by then.
Good luck.
Mar 29, 2020, 10:39 am
#6
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,266
In normal times, absent any other considerations, Nexus is better than GE since it includes GE and is cheaper.
Under your unique set of circumstances, it may be easier to renew GE now, and wait for Nexus when things get closer to normal.
Under your unique set of circumstances, it may be easier to renew GE now, and wait for Nexus when things get closer to normal.
Mar 29, 2020, 11:17 am
#7
Original Poster
Join Date: Mar 2020
Location: Los Angeles
Programs: American Airlines, Marriott Bonvoy
Posts: 5
I'm thinking of seeing how things go in the next few months and then decide. I checked and I do have until Sept to do my interview. So it's a matter of whether or not I'll feel up to traveling to Canada before then or if it'll be possible. But yeah, renewing GE seems less stressful during these strange times. Thank you!
Mar 31, 2020, 3:55 pm
#8
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
at least schedule your interview so you'll have it available. Get in before the rush. You can always reschedule.
Also note that you do not have to go to Canada, just near it. https://ttp.dhs.gov/schedulerui/sche...nal&service=nh has the list of locations.
That said, it's probably easiest to go to CA, as those locations tend to be in airports. LAX-YVR-LAX would be a fairly quick jump.
Also note that you do not have to go to Canada, just near it. https://ttp.dhs.gov/schedulerui/sche...nal&service=nh has the list of locations.
That said, it's probably easiest to go to CA, as those locations tend to be in airports. LAX-YVR-LAX would be a fairly quick jump.
Apr 1, 2020, 5:32 pm
#9
Original Poster
Join Date: Mar 2020
Location: Los Angeles
Programs: American Airlines, Marriott Bonvoy
Posts: 5
Thank you, Cat Man Do! Yes, I could always cancel it. Maybe late August or early Sept would be a good time to interview. Hopefully by then I'll feel up for traveling or things will be safer and if not, I'll just stay in L.A. and renew GE.
Apr 8, 2021, 2:03 pm
#10
Join Date: May 2009
Posts: 110
Nexus application waiting since July 2020 - Global Entry almost expired
I applied for Nexus in July 2020 and it's still waiting for conditional approval. My understanding is they suspended Nexus during COVID? My main problem is my global entry expires May 2021 and I can't renew online at https://ttp.cbp.dhs.gov/dashboard because of my outstanding Nexus app - seems you can only have one active application at a time. What can I do?
Apr 13, 2021, 6:38 am
#11
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,639
I applied for Nexus in July 2020 and it's still waiting for conditional approval. My understanding is they suspended Nexus during COVID? My main problem is my global entry expires May 2021 and I can't renew online at https://ttp.cbp.dhs.gov/dashboard because of my outstanding Nexus app - seems you can only have one active application at a time. What can I do?
My card expires in June of this year (2021). I applied for renewal in February, and have been waiting for conditional approval ever since. I did notice this in the portal:
"Due to a significant increase in application volume, we are extending the grace period from 12 months to 18 months for any submitted renewal application. This means you will continue to receive full benefits for 18 months while U.S. Customs and Border Protection is finalizing your renewal application."
Apparently, that means I'm now good to go until December 2022, even with the renewal pending?
"Due to a significant increase in application volume, we are extending the grace period from 12 months to 18 months for any submitted renewal application. This means you will continue to receive full benefits for 18 months while U.S. Customs and Border Protection is finalizing your renewal application."
Apparently, that means I'm now good to go until December 2022, even with the renewal pending?
Apr 13, 2021, 9:49 am
#12
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
I applied for Nexus in July 2020 and it's still waiting for conditional approval. My understanding is they suspended Nexus during COVID? My main problem is my global entry expires May 2021 and I can't renew online at https://ttp.cbp.dhs.gov/dashboard because of my outstanding Nexus app - seems you can only have one active application at a time. What can I do?
Renewing Global Entry while Having a Pending Nexus Application
https://www.flyertalk.com/forum/33173263-post42.html
May 18, 2021, 10:18 am
#13
Join Date: May 2021
Posts: 1
GE expiring, no option to renew
My GE is expiring in a few months, but I'm not seeing an option to renew. Did a little bit of research, and saw that a renewal option is not available if you have a pending application open. I did open a NEXUS application last year, but haven't been able to schedule my interview because of the pandemic. I don't mind cancelling the app if it means I can renew my GE, but I don't see that option anywhere. Anyone experienced this scenario?
May 18, 2021, 11:17 am
#14
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
Welcome to FlyerTalk Mike Ess!
It's a common issue. I have merged your question into the relevant thread. Please read the previous posts here.
TWA884
Travel Safety/Security co-moderator
It's a common issue. I have merged your question into the relevant thread. Please read the previous posts here.
TWA884
Travel Safety/Security co-moderator
Jan 18, 2022, 2:47 pm
#15
Join Date: Aug 2017
Posts: 18
Renewing Global Entry with a pending NEXUS Application?
I am a US citizen currently enrolled in Global Entry which expires for me in April. As the expiration of my GE approached, I decided it was worth it for me to switch to NEXUS and so I applied, was conditionally approved, and had an interview scheduled for next month (February). Fast forward to today and my interview was cancelled due to COVID and they are not currently scheduling new interviews at the location in my state.
My question is if it is possible for me to to renew my GE while I still have a NEXUS conditional approval. I no longer see a renew button anywhere on my CBP profile but I see a button to turn my NEXUS application into a GE application. I don't care about my privileges at the border for the near future but my worry is that if I let my trusted traveler status lapse, I will lose access to PreCheck which is a much bigger deal for me.
Any advice on my situation?
My question is if it is possible for me to to renew my GE while I still have a NEXUS conditional approval. I no longer see a renew button anywhere on my CBP profile but I see a button to turn my NEXUS application into a GE application. I don't care about my privileges at the border for the near future but my worry is that if I let my trusted traveler status lapse, I will lose access to PreCheck which is a much bigger deal for me.
Any advice on my situation?