Global Entry - New Passport
Jun 26, 2019, 9:38 am
#226
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
I'm a US permanent resident with NEXUS and I plan on traveling to Saudi Arabia around April to renew my passport from there. Would I be able to input my new passport info online and update it, or do I have to do it at a Global Entry/NEXUS office? I'm also wondering if I could renew the passport info with CBP as I enter the US.
Jun 27, 2019, 12:21 pm
#227
Join Date: May 2012
Posts: 10
If you are unable to update your passport online, just head to any GOES office with both your GE card and your new passport - they'll be able to do it quickly. Apparently there are some glitches on the site that prevent some from doing so, but it's random, per the officer that I spoke with.
Jun 27, 2019, 5:48 pm
#228
Join Date: Feb 2017
Location: one big Port of Entry...
Programs: CBP
Posts: 141
^agreed
no need to bring in the GE card though. It takes 5 seconds longer to just look you up my name/DOB.
Or come in with your PASS ID
I tell people to come to us to get it updated, as the website is hit or miss
no need to bring in the GE card though. It takes 5 seconds longer to just look you up my name/DOB.
Or come in with your PASS ID
I tell people to come to us to get it updated, as the website is hit or miss
Jun 30, 2019, 7:46 pm
#229
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
If you are unable to update your passport online, just head to any GOES office with both your GE card and your new passport - they'll be able to do it quickly. Apparently there are some glitches on the site that prevent some from doing so, but it's random, per the officer that I spoke with.
Hmm . . . just tried to update with my daughter's new passport . . . site says information doesn't match. (Pretty odd, as it's the same as her last passport except for number and validity dates.)
Jul 2, 2019, 8:33 am
#230
Join Date: Mar 2017
Posts: 120
I just renewed my passport, and do not see the 'update documents' in my dashboard. Does the renewed passport affect my TSA-PRE status? I am travelling this weekend domestically and want to know if I will still get TSA PRE, or do I need to update before I leave?
Jul 2, 2019, 10:54 am
#231
Join Date: Mar 2017
Posts: 120
I had another pending traveler program application that I did not finish. I cancelled it and was able to update my passport. Success.
Dec 16, 2019, 7:30 am
#232
Join Date: Sep 2015
Posts: 22
Apply for GE using about to expire passport, interview with new passport
I am planning to apply for GE but I just sent out my passport for renewal. Since it takes 6-8wks for passport renewal, can I apply for GE now using my old passport details and once I get approved for an interview, bring both my old and new passports to the interview? Anyone think there would be an issue with this?
Dec 16, 2019, 8:47 am
#234
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
Yes, you can do that.
Please refer to the following thread:
Please refer to the following thread:
Apr 27, 2023, 3:39 pm
#235
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
New Passport and Global Entry
So while in the Dominican for a little over a month I decided to renew my passport as all my 40 pages were full and there were stamps even on the front and back cover. So i needed to renew and I decided to do it in DR because they have a 4 week turn around vs the 13 week turn around advertised on the US Passport site. Actually got the passport in 3 weeks for those wondering.
I was told when I renewed my passport that I wouldn't be able to use my global entry and would have to make an appointment to update the passport with customs at JFK T4. Which I had already been told before and knew.
However, when I arrived at JFK I asked a CBP officer in the customs line where to go after I went through to update my passport info, he told me I didn't have to wait in line that that the biometrics automatically pass to new passport and just to use Global Entry. Sure, enough I went through Global Entry and it worked. I also got to try the new streamlined Global Entry with no paper ticket. A lot easier and faster!
So not sure if anyone else is about to renew their passport, you don't have to worry about updating your Global Entry anymore!
I was told when I renewed my passport that I wouldn't be able to use my global entry and would have to make an appointment to update the passport with customs at JFK T4. Which I had already been told before and knew.
However, when I arrived at JFK I asked a CBP officer in the customs line where to go after I went through to update my passport info, he told me I didn't have to wait in line that that the biometrics automatically pass to new passport and just to use Global Entry. Sure, enough I went through Global Entry and it worked. I also got to try the new streamlined Global Entry with no paper ticket. A lot easier and faster!
So not sure if anyone else is about to renew their passport, you don't have to worry about updating your Global Entry anymore!
Apr 27, 2023, 5:22 pm
#236
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
So while in the Dominican for a little over a month I decided to renew my passport as all my 40 pages were full and there were stamps even on the front and back cover. So i needed to renew and I decided to do it in DR because they have a 4 week turn around vs the 13 week turn around advertised on the US Passport site. Actually got the passport in 3 weeks for those wondering.
I was told when I renewed my passport that I wouldn't be able to use my global entry and would have to make an appointment to update the passport with customs at JFK T4. Which I had already been told before and knew.
However, when I arrived at JFK I asked a CBP officer in the customs line where to go after I went through to update my passport info, he told me I didn't have to wait in line that that the biometrics automatically pass to new passport and just to use Global Entry. Sure, enough I went through Global Entry and it worked. I also got to try the new streamlined Global Entry with no paper ticket. A lot easier and faster!
So not sure if anyone else is about to renew their passport, you don't have to worry about updating your Global Entry anymore!
I was told when I renewed my passport that I wouldn't be able to use my global entry and would have to make an appointment to update the passport with customs at JFK T4. Which I had already been told before and knew.
However, when I arrived at JFK I asked a CBP officer in the customs line where to go after I went through to update my passport info, he told me I didn't have to wait in line that that the biometrics automatically pass to new passport and just to use Global Entry. Sure, enough I went through Global Entry and it worked. I also got to try the new streamlined Global Entry with no paper ticket. A lot easier and faster!
So not sure if anyone else is about to renew their passport, you don't have to worry about updating your Global Entry anymore!
Apr 6, 2024, 2:15 am
#237
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,974
Updating passport
UK resident.
I have updated my passport details.
Is it as simple as that?
Or is there checking behind the scenes?
As they no longer see the passport on arrival, I am curious to work out how they know that I entered the correct information?
Seems almost too simple!
Although I now need a new Esta!
I have updated my passport details.
Is it as simple as that?
Or is there checking behind the scenes?
As they no longer see the passport on arrival, I am curious to work out how they know that I entered the correct information?
Seems almost too simple!
Although I now need a new Esta!