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Old Sep 22, 2022 | 8:33 am
  #16  
T8191
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Originally Posted by T8191
That’s FIVE hours late - is there some EC261/2004 compensation to be had here? Like €600 each? Claim submitted … we shall see!
And, just 5 days later, BA confirmed the EC261 compensation for the delay
We’ve reviewed your application and we’re pleased to confirm that you’re entitled to compensation under EU Regulation 261. This has been calculated as €600 per customer. ... We’ll transfer the total amount into your bank account within 14 business days.
Which is nice. However, the sad aspect is that there were a couple of hundred passengers down the back (mainly Friends and Family, I could guess) who would have known NOTHING about EC261/2004, as there was no evident effort on the part of BA to inform them of their rights. €600 each could be a life-changing benefit for some ... for us it's just paying for a new Dishwasher with several €nnn left over.

Edit: total bill to BA would have been c. €165,000 ... not even the combined salary of the crew.
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Last edited by T8191; Sep 22, 2022 at 10:13 am
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Old Sep 22, 2022 | 2:10 pm
  #17  
mikeyfly
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Another great report as always, thanks very much T8191

I know when youre going away from the main BA forum and look forward to the review that will follow.

Keep em coming
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Old Sep 29, 2022 | 2:46 am
  #18  
T8191
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Compensation for the delay credited to my bank today ... 1,048.95 (€1200). New dishwasher ordered yesterday, which will use half of that!

Not a bad return for sitting in the LGW First Lounge for 5 hours, drinking champagne and eating smoked salmon sandwiches.
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