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Old Feb 9, 2020, 11:43 am
  #1  
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Air France Business Class: Basel to Dubai

Part I: Basel to Paris to CDG







Airline: Air France
Aircraft: Embraer 190
From: Basel-Mulhouse
To: Paris Charles de Gaulle (Roissy)
Departure: 11:10
Arrival: 11:55
Flight time: 45 minutes
Seat: 1A, bulkhead row, window seat

Nine days into the new year my travel activities resume. I catch the 09h27 bus line 50 from in front of the Swiss railway station.





At the airport, I cross over into the French sector for check-in. There are three counters open: one for SkyPriority passengers and two for everybody else.



The check-in agent tags my luggage and issues my boarding pass for this flight and the next. I then head one floor up for security. There is a dedicated line with a separate entrance for priority passengers. As at check-in, here too there are no queues.

My departure gate is right opposite the exit from security. But I still have some time to kill and I’m hungry. So I figure I might as well make the schlepp to the Swissport lounge. By 09:57 I’m enjoying a plate of eggs and beans in the lounge. I don’t take any pictures because the lounge is quite busy. But I really do think it’s still one of the most nicely designed lounges around, especially with the winter sun coming through the windows.





And what on earth is it with women that even the most untalented and uninspired among them all seem to think they know how to sing? For heaven’s sake! There’s this big, blousy American lady, by no means a spring chicken, belting out a Motown medley as she meanders in and out of the buffet section. She’s dreadful and sounds like somebody’s strangling the cat. But she just won’t stop! By 10h10 I can’t stand it (her) anymore and head for the gate, where boarding should start soon anyway.





Boarding starts on time with a call for SkyPriority passengers to board first. But there’s a scrum for the gate the moment the gate agent picks up the microphone, making it difficult to actually get to the counter.



On the Embraer 190, Air France has two large storage compartments at the front of the cabin, which are great if, like me, you’re on the bulkhead row and the overhead bins are already full. Pitch on row 1 is brilliant!







Mr 1C is a fat guy in his late fifties, I’d say. He obviously think he’s hot stuff, the big shaker-mover. He’d also obviously already assumed the seat next to him would stay empty, judging by the unhappy look he throws me when I appear. I just think he’s a creep. He literally spends the whole flight intentionally spreading out as much as he can and generally has the manners of a pig.







On domestic services, Air France does not have a Business Class product. Also, seats on domestic flights are assigned automatically and cannot be selected until check-in opens. Although in my experience, they make sure that status holders are seated as far up front as possible.

Service consists of a selection of hot and cold, non-alcoholic drinks and a choice between a savoury and a sweet snack. Which is not bad for a flight of 45 minutes.



I go with some Perrier and a piece of lemon and poppy seed cake, which tastes okay.

The crew on this flight consists of two gentlemen in their forties. They’re your typical Air France cabin crew. Friendly and professional but perhaps not very warm.
The flight passes quickly and eventually we land in Paris on schedule. The flight ends at terminal 2G, which is used for smaller commuter flights.



The facility is fairly quiet. Passport control for my next flight, so leaving Schengen, is done in terminal 2G, before I catch the shuttle bus to terminal 2K.
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Old Feb 9, 2020, 11:49 am
  #2  
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Part II: Paris CDG to Dubai

Airline: Air France
Aircraft: Boeing B 777-300
From: Paris Charles de Gaulle (Roissy)
To: Dubai
Departure: 14h00
Arrival: 23h50
Flight time: 6h50mins
Seat: 3L, window seat

To date, the UAE’s three largest airlines, some of the country’s ANSPs and a few smaller operators use the tests my university is responsible for. Which is why I regularly travel to the UAE to train new assessors. Every time I come here, the flying Dutchman tells me it’ll probably be the last trip for a while. But that never really seems to be the case...!

I go through immigration in terminal 2G, at which I just arrived on a flight from Basel. Behind passport control is the stop for the shuttle bus, which pulls up just as I’m through passport control. The journey to terminal 2E(K) is nine minutes.



On the way I get a nice tour of some of Paris’ best sights (at least I think so...):



Once I enter the building at 2K, I head one floor up to the main concourse. My flight to Dubai is boarding from K41, which is the gate immediately next to the escalators.





I don’t recall having passed through this terminal before. And I must say, the architecture is spectacular. Just as I step off the escalator, boarding for my flight begins, 55 minutes before departure. That seems rather early to me, but I figure I might as well skip the lounge and just get comfortable on board instead.













Well hello, gorgeous! Aren’t you a lovely big girl... in case you hadn’t realised, I seriously have a thing for the B777. Those engines...!





The Business Class cabin on Air France’s B777-300ER is configured in a reverse herring bone layout. There is a smaller Business Class cabin of four rows between the L1 and L2 doors, and then the larger cabin after the L2 door. Row 3 is the bulkhead row of the forward cabin, immediately behind La Première.



Air France has one of my favourite Business Class products. The design of the seat is great and the amount of privacy offered is also very good.









There is ample storage space and the layout of the seat is very practical.





When I reach my seat, a pair of slippers, a thick pillow, a nice, fluffy blanket, and a bottle of Evian have already been placed there.



A member of the crew quickly comes to greet me and then hangs my jacket. Once boarding is completed, service begins with a welcome drink. There is a choice of champagne or fresh juice. I have the latter, which turns out to be a combination of apple, banana, orange, pineapple, spinach and something else I’ve now forgotten. It’s quite tasty!



This is followed by the distribution of the unscented hot towels, which are also very fluffy.



We take off heading westwards. Our flight today is routing via Switzerland, the eastern Mediterranean, Egypt and Saudi Arabia. The flight time is six hours and 25 minutes.







After take-off, the vanity kits and menus are distributed.







The service begins as soon as the seat belt sign is turned off. To start, I just have a glass of Perrier, which is served with the appetizer, which is smoked duck with a celery and hazelnut purée. There’s also a packet of cheese-filled crackers.







The tray is served with the first course and salad on it. The starter is foue gras, which I simply don’t like, and a lentil and cauliflower salad, which is very tasty and flavourful.













There’s a lovely selection of warm bread served with the meal. For the main dish, I have the fish, which isn’t all that good and has a somewhat off-putting smell from the reheated mussels.





Next is the cheese course, which is served with more bread. There are three pieces of cheese, a camembert, a cantal and a goat’s cheese. All three are quite subtle and go well with a glass of port.





And finally, for dessert I have a small ramekin of mocha ice cream, which is a refreshing conclusion to the meal. Two hours after take-off, the service is completed.



For the rest of the flight I lounge in my seat, reading my Kindle. I can highly recommend Ian McEwan’s The Cockroach, which is a brilliant satire based on Kafka’s Metamorphosis but in reverse, in which a cockroach finds himself transformed into the British prime minister.

90 minutes out of Dubai, the lights are turned on again and a light snack is served ahead of our arrival.



The snack consists of a chicken wrap and two sweet pastries and is perfectly adequate, given the short flight time.

Eventually we land after six hours and fifty minutes, including 25 minutes spent holding over Dubai. The airport seems very quiet and there are hardly any people on the shuttle to the arrivals building.



Immigration is deserted. I’m seen to by a friendly young guy, who tells me he’s now registered me in their system, so I’ll be able to use the eGates on my next visit.
I grab a taxi and make my way to the hotel. It suddenly starts raining heavily, and within minutes Sheikh Zayed Road is flooded is places. I’ve never seen Dubai like this. It’s still warm though.
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Old Feb 9, 2020, 11:54 am
  #3  
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Part III: Dubai to Paris CDG

Airline: Air France
Aircraft: Airbus A 330-200
From: Dubai
To: Paris Charles de Gaulle
Departure: 07h00
Arrival: 11h10
Flight time: 7 hours 10 minutes
Seat: 3C, aisle seat

Air France operates two daily flights from Dubai to Paris. AF655 is the night time service which departs Dubai at 01h30, to arrive in Paris at 06h15 in the morning. This flight is operated by a Boeing B 777-300ER and features Air France's fabulous la Première.

AF659 is the day time service that leaves Dubai at 06h40 and arrives in Paris at 11h40. This service is operated by an Airbus A 330-200. Air France is currently in the process of refurbishing the Business Class cabin on its Airbus A 330s. In both the old and new versions, the seating configuration is 2 + 2 + 2, seeing as the aircraft are mostly deployed on mid-haul sectors only. The main difference between the new and the old seat is that the old seat is an angled lie-flat, while the new seat is also lie-flat but horizontal.

Theoretically, only aircraft in the new configuration are operated to Dubai. However, for operational reasons it may happen that you will find yourself sitting in an aircraft in the old configuration.

If check the seat map, in the new cabin the first row on the port side is row 1. Whereas in the old configuration, the bulkhead row on the port side is row 2.

I leave the Sofitel Downtown near Burj Khalifa at 04h26. The journey to the airport takes exactly 14 minutes to complete - partly because there is hardly any traffic with it being the weekend, and mainly because the driver clearly has a pressing appointment with death and thinks I might fancy coming along for the ride.

Air France operates out of Terminal 1 in Dubai. Check-in is done in area 2 and there are seven counters open when I arrive.





When I arrived in Dubai a week ago, the immigration officer stored my passport data, so that I could use the biometric smart gates. As a result, passport control for departures is now very swift and painless.

At this time of the day, Terminal 1 is not very busy. As such, security only takes a few minutes and then I’m on my way to the shuttle that will take me to the D gates.



In Dubai Air France uses the SkyTeam lounge for its Business Class passengers. The lounge is very spacious. I’d like to say it’s also quiet, but that would be a lie, because there’s this beastly little squirt making enough noise for ten. Luckily the little creep soon vanishes when the Saudia flight to Jeddah is called for boarding. Peace at last...















Boarding starts at 05h55. It’s still dark outside and the location of the gate makes photos of the aircraft impossible.









Boarding is by zones, with Business Class passengers in zone 1 boarding first.

My first impression of the seat is good. The cabin looks tidy and the seat configuration is practical. There is a stowage compartment right below the video screen and in the side of the seat. The inflight entertainment has touch screen technology and the picture is very sharp. Complimentary wifi for text messages is available. For more capacity, passengers can purchase individual packages.











The divider between the two seats is good, and in the open position offers at least some privacy.



On this service, Air France serves the main meal immediately after take-off, which I think is rather inconvenient, because most passengers have had an early start and want to sleep, more than anything else. And so I decide to skip the meal and go off to Noddy land instead. In the bed position the seat is very comfortable, and together with the thick blanket and plump pillow makes for a good few hours of sleep.

I wake up halfway into the flight. One of the crew sees me and immediately comes to ask if I’ll have breakfast, which she subsequently brings me with an espresso and fresh orange juice.



The meal consists of a plate of smoked salmon and smoked turkey.



Fruit salad and yoghurt.



And a selection of bread.





There is also a choice of English breakfast or sweet crêpes. But seeing as I already had something to eat in the lounge, I decide to skip the hot meal.



A bit over an hour out of Paris the lights come on and a light snack is served.



It consists of three small canapés with cheese, salmon and grilled vegetables.



A bowl of fruit.



And a strange looking dessert I steer clear of...



The crew on this flight are truly excellent. Throughout the journey they are constantly passing through the cabin and even actively asking passengers if there’s anything they can do for them.

Eventually, we land in Paris ahead of schedule, despite the detour via Saudi Arabia. The flight ends at Terminal 2E. I now have to make my way to 2F for my onward connection.

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Old Feb 9, 2020, 11:57 am
  #4  
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Part IV: Paris CDG to Zürich

Airline: Air France
Aircraft: Airbus A 321
From: Paris Charles de Gaulle (Roissy)
To: Zürich
Departure: 13h20
Arrival: 14h15
Flight time: 55 minutes
Seat: 25A, emergency exit on the port side

I disembark the Airbus A330-200 that brought me to Paris from Dubai and enter into Terminal 2E. My connecting flight to Zürich will depart from Terminal 2F, which sits opposite 2E. The route to take is clearly signposted for connecting passengers.



The security check is done in Terminal 2E and there is a dedicated queue for SkyPriority passengers. Right behind security is the passport control to enter the Schengen area. And then from there it‘s just a short walk to the main airside area of 2F.





Terminal 2F has two piers. And like the other terminals, it also has a striking desing.



By the time I get to 2F it‘s 12h, and I still have 50 minutes before boarding for the next flight begins. The Air France lounge, le Salon, is located one floor below the gate area.





The lounge is very busy, which is why I don‘t take any photos. It has a good selection of hot and cold drinks and cold snacks, which are replenished and changed throughout the day.





At 12h35 I leave the lounge to find my gate. The flight is departing from F49, which is right next to the escalator coming up from the lounge. Boarding has just started for zones 1 and 2.





I‘m seated on row 25, which is the second emergency exit row on the A 321. Leg space is absolutely brilliant. What‘s more, the middle seat stays empty, so I have more than enough space to spread out!





On the down side, there is no window on row 25. But it‘s cloudy all the way to Zürich anyway, so that‘s okay.

As soon as we‘re airborne, the service begins. As a snack there is a tomato and egg sandwich. To drink I have a can of Perrier.





Eventually we touch down at 14h15. By 14h46 I‘m already on the train to the office, where I need to sign off a few documents. And then from there I head back to the airport.
On the four flights I took with Air France for this trip to Dubai, the airline provided a solid product at a consistently high standard. Unlike boring Lufthansa in its perpetual identity crisis and dreadful BA, flying with Air France is still a pleasure, firmly establishing them, in my view, as Europe‘s best airline right now.
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Old Feb 9, 2020, 3:15 pm
  #5  
 
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Location: Dubai , UAE and Leeds, UK
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Excellent report. J on AF looks solid in comparison to BA and KL.
What were the loads like to and from DXB?

Cheers
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Old Feb 10, 2020, 3:16 am
  #6  
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Posts: 321
Hi there

Thanks a lot for the feedback. The loads were very good I'd say. From what I could tell there were only few seats empty on the outbound and the inbound was sold out.

Cheers,
William
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Old Feb 10, 2020, 5:21 am
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Really nice trip report - thank you for sharing.
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Old Feb 10, 2020, 10:22 am
  #8  
 
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Great pictures and thanks for sharing this TR.
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Old Feb 11, 2020, 3:44 am
  #9  
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Excellent TR — thank you!
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Old Feb 11, 2020, 8:25 am
  #10  
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Thanks for the great report! I had no idea AF didn't offer J/C on intra-European flights.
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Old Feb 11, 2020, 8:37 am
  #11  
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Actually, since I wrote the post everything changed. Previously there was no Business Class on domestic flights within France. And with Basel being on the French border, is counted as a domestic service, even though Basel is in Switzerland.

But recently they announced that they would introduce Business Class on domestic flights too.
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Old Feb 11, 2020, 2:33 pm
  #12  
 
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I recently flew the route CDG-DXB-CDG myself and recognize a lot of your thoughts. I took the night flight back to Paris and they served exactly the same meal but with the canape's first and breakfast before landing.
But the product was solid but noisy and old so i fill in a little complain and they give me a nice voucher.
Crew was friendly but nothing amazing. Loads were full though almost all business class seats sold out and La Premiere as well.

There still some great fares around for those who like to try the product them self.
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Old Feb 12, 2020, 5:11 pm
  #13  
 
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Thanks for a great trip report, enjoyed it very much!

For some reason, I thought Perrier was a brand of Champagne through most of your report (you having a glass of Perrier with the appetizer probably had to do with that). And only realized my mistake when you had Perrier in the row 25 on the last flight, which was too good to be true

Originally Posted by William Agius
On this service, Air France serves the main meal immediately after take-off, which I think is rather inconvenient, because most passengers have had an early start and want to sleep, more than anything else.
Not to mention that I was really looking forward to the photos of the main meal

So does Air France serve 3 meals on this 6-hour flight - one main meal (that you missed), one breakfast and one light snack? Quite impressive.

Originally Posted by William Agius
Terminal 2F has two piers. And like the other terminals, it also has a striking desing.

I find this design horribly claustrophobic - it appears to have a very small volume and simply has too many people sitting around. Shops equally tightly crammed into the level below make it even worse.
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Old Feb 13, 2020, 5:22 am
  #14  
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Originally Posted by cockpitvisit

So does Air France serve 3 meals on this 6-hour flight - one main meal (that you missed), one breakfast and one light snack? Quite impressive.


I find this design horribly claustrophobic - it appears to have a very small volume and simply has too many people sitting around. Shops equally tightly crammed into the level below make it even worse.
Hi Cockpitvisit,
Air France only serve the two meals. Or rather the one meal and then the snack. But if you missed the main meal and slept instead, they're quite willing to serve you the meal later, once you wake up. As for CDG, the ceiling on the lower level, where the lounge is, is quite unusual because it's so low. It's not the best lounge I've ever been too, but it's okay.
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