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Old Jan 15, 2009 | 10:47 pm
  #1  
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Join Date: Jul 2002
Location: East Cowes, Isle of Wight, UK
Posts: 38
Multiple airlines lost luggage problem

Hello,

I'm posting this on behalf of a friend who is at the moment still travelling within India.

She departed US from EWR on a Virgin fight to LHR, where she transferred to a Kingfisher flight to BLR.

Checkin staff at EWR informed her that she would not need to retrieve her baggage and re-check it at LHR.

Luggage has so far (five days later) not arrived at Bangalore. She's been unable to trace it as Virgin and Kingfisher keep bouncing her between each other without progress.

What should she do to speed up the resolution of this problem?

Thanks very much!

Paul
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rvsjimbo is offline  
Old Jan 15, 2009 | 11:48 pm
  #2  
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Join Date: Jun 2007
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Sue them both and let the judge decide who's right.
stupidhead is offline  
Old Jan 16, 2009 | 3:11 am
  #3  
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Simply keep on both airlines as often as it takes.
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Old Jan 16, 2009 | 3:14 am
  #4  
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Responsibility lies with the final delivering carrier as listed on the claim tag. They will deal with and process your claim.
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Old Jan 16, 2009 | 4:47 am
  #5  
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Join Date: Jul 2002
Location: East Cowes, Isle of Wight, UK
Posts: 38
Thanks!

Hi,

Thanks for the replies. So it sounds like she should concentrate on Kingfisher then. Thats good.

Thanks again!

Paul
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rvsjimbo is offline  


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