Online Reservation Question
Jul 29, 2008, 12:32 am
#1
Original Poster
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
Online Reservation Question
I was wondering what happens if someone who does not know how the online reservation system works accidentally pressed the refund/cancel reservation button? How would they reinstate the reservation? Does the reservation cancel right away or can they call and say they accidentally pressed the wrong button. What happens when one selects this does the reservation go bye bye or can one recall the reservation in case of an accident or would they have to pay the high fare.
Jul 29, 2008, 6:32 am
#2
Flyertalk Evangelist and Moderator: Coupon Connection and Travel Products
Join Date: Jul 2000
Location: Milton, GA USA
Programs: Hilton Diamond, IHG Platinum Elite, Hyatt Discoverist, Radisson Elite
Posts: 19,040
Most likely, your reservation would be lost.... there is no guarantee that the seat even returns to the inventory... especially if a flight is oversold... or, if the seat returns, it may not return to the same fare bucket.
So, you would most likely have to rebook the flight a pay whatever the current fare is.
Fortunately, most of those refund/cancel options have a confirmation page... so, if you then confirm.... tough to call it an accident....
So, you would most likely have to rebook the flight a pay whatever the current fare is.
Fortunately, most of those refund/cancel options have a confirmation page... so, if you then confirm.... tough to call it an accident....
Jul 29, 2008, 7:46 am
#3
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,877
Most likely, your reservation would be lost.... there is no guarantee that the seat even returns to the inventory... especially if a flight is oversold... or, if the seat returns, it may not return to the same fare bucket.
So, you would most likely have to rebook the flight a pay whatever the current fare is.
Fortunately, most of those refund/cancel options have a confirmation page... so, if you then confirm.... tough to call it an accident....
So, you would most likely have to rebook the flight a pay whatever the current fare is.
Fortunately, most of those refund/cancel options have a confirmation page... so, if you then confirm.... tough to call it an accident....
