Cabin Innovations!
#16


Join Date: Sep 2007
Location: Central Mass
Programs: Independent
Posts: 4,863
The problem with sliding seats is that it takes up leg room. The seats move forward, meaning even less room for people's legs. That would not be so bad a problme if the chair pivoted instead, like those zero G chairs.
#17


Join Date: Jan 2000
Location: Nashua, NH USA
Programs: Seashore Trolley Museum "flight attendant"
Posts: 2,015
In general, "people" don't part with money to travel in Business and probably never will.
Travel tips: http://members.aol.com/ajaynejr/travel.htm
#18


Join Date: Jun 2007
Location: MEL
Programs: QF, VA, VN, BA, SQ, KC - all reds and blues.
Posts: 3,205
Agreed the J passenger is traditionally on a company paid ticket but aren't more people paying for their own J tickets on leisure now?
#19
Join Date: Dec 2007
Location: Houston
Programs: CO-Gold
Posts: 127
In economy class, have seats designed so that reclining slides the seat bottom forward simultaneously. This might alleviate some of the recline wars, since it adds a cost to the passenger reclining and reduces the cost of the reclining on the passenger behind, rather than having all of the costs of reclining being forced onto the passenger behind.
#20
FlyerTalk Evangelist




Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,811
Rather than trying to figure out how to further pamper business class customers, who are in most cases extremely comfortable already, I think it would be more interesting and useful to figure out how to make economy-class travel less appalling. When you look at industry growth forecasts, particularly in Asia, most of those additional passengers are going to be flying coach, not business.
You might look at health-related issues in particular. With flight duration rising and economy seat pitch shrinking, airlines need a strategy to reduce DVT fatalities and associated liability / lawsuits / bad press.
#21
Original Poster
Join Date: Jul 2008
Posts: 3
My focus on business class is because previous research has shown that although passengers obviously value extra services in economy class, at the moment they book tickets, price is their primary driver. Airlines should therefore follow a cost leadership strategy for economy.
In business class, airlines should de-commoditize by offering a differentiated service, which adds a higher perceived value to its customers. They should follow a product differentiation strategy. Innovations that will originate from this focus on business class should preferably be scalable to economy class and other types of aircraft as well.
Health & Wellness is a theme I find very interesting and which can be relevant in both classes. So I am already making a list of known problems and will probably post a new thread specific on H&W in the near future.
Thanks for your reactions; I will use them as qualitative input for my research and especially the discussion about my focus on business class will be taken into account.
In business class, airlines should de-commoditize by offering a differentiated service, which adds a higher perceived value to its customers. They should follow a product differentiation strategy. Innovations that will originate from this focus on business class should preferably be scalable to economy class and other types of aircraft as well.
Health & Wellness is a theme I find very interesting and which can be relevant in both classes. So I am already making a list of known problems and will probably post a new thread specific on H&W in the near future.
Thanks for your reactions; I will use them as qualitative input for my research and especially the discussion about my focus on business class will be taken into account.
#22


Join Date: Oct 2007
Location: Munich, Germany
Programs: Miles&More Blue, SPG Silver
Posts: 3,452
#23




Join Date: Jun 2007
Programs: CO Plat
Posts: 379
I wonder if a more interesting discussion wouldn't be the other way around: given the rising cost of air travel, are there any innovations that would allow airlines to transport more people in less space in a "sub-economy" type class?
Tiny stacked horizontal "berths" (think like a beehive) come to mind...maybe they could double capacity this way for people who aren't claustrophic...
Tiny stacked horizontal "berths" (think like a beehive) come to mind...maybe they could double capacity this way for people who aren't claustrophic...
#24




Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
I'm surprised this hasn't come up:
http://www.thompsonsolutions.co.uk/ts_cozysuite.html
Delta is getting these. Supposedly economy in the 767s will get more room and more seats. The staggered seats mean no more worrying about the girth of your neighbor.
http://www.thompsonsolutions.co.uk/ts_cozysuite.html
Delta is getting these. Supposedly economy in the 767s will get more room and more seats. The staggered seats mean no more worrying about the girth of your neighbor.
#25
FlyerTalk Evangelist




Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,811
My focus on business class is because previous research has shown that although passengers obviously value extra services in economy class, at the moment they book tickets, price is their primary driver. Airlines should therefore follow a cost leadership strategy for economy.
In business class, airlines should de-commoditize by offering a differentiated service, which adds a higher perceived value to its customers.
In business class, airlines should de-commoditize by offering a differentiated service, which adds a higher perceived value to its customers.
I think the airlines have clearly surrendered considerable revenue by failing to create compelling, loyalty-magnetic products in economy class, and defaulting to a commodity-class strategy of "cost leadership." This keeps the considerable Y-class trade in a state of constant churn and low loyalty, which is stupid in an economy that finds all kinds of customers, titans of business included, forced to fly coach.
I would hope an innovative research effort would question conventional wisdom rather than swallow it whole.
Thanks to ralfp for linking to the DL next-gen coach product design... look also at the new CX economy being rolled out now... some of the most challenging and exciting thinking in this area is about improving the back of the bus.
#26



Join Date: Aug 2007
Location: SYD
Programs: |QF LTG|DL Gold|
Posts: 1,784
I wonder if a more interesting discussion wouldn't be the other way around: given the rising cost of air travel, are there any innovations that would allow airlines to transport more people in less space in a "sub-economy" type class?
Tiny stacked horizontal "berths" (think like a beehive) come to mind...maybe they could double capacity this way for people who aren't claustrophic...
Tiny stacked horizontal "berths" (think like a beehive) come to mind...maybe they could double capacity this way for people who aren't claustrophic...

