Go Back  FlyerTalk Forums > Travel&Dining > TravelBuzz
Reload this Page >

How to exchange a ticket

Community
Wiki Posts
Search

How to exchange a ticket

Thread Tools
 
Search this Thread
 
Old May 27, 2008 | 5:58 pm
  #1  
Original Poster
 
Join Date: May 2008
Programs: Qantas FF
Posts: 2
Unhappy How to exchange a ticket

I am booked on a business class company provided ticket Rio - Perth - Rio, Lan and Qantas, via Santiago Chile. However I don't wish to go to Perth but travel to Ottawa Canada via Miami instead. The company only buys home base return tickets, do not ask for anything else. I tried this last week. "Do whatever you want with the ticket once it has been issued"
I have been in contact with the travel agent, they would need to cancel the ticket and reissue another, this would require my manager to sign, not going to happen.
I called Qantas, they can't touch it as it was issued through a travel agent, much the same with LAN I'm figuring.

Can anybody offer some advice at what I could possibly do here as I'm kind of stuck at the moment.

The only saving grace is that I have a couple of months to get this sorted.

Many thanks in advance.
Ocean_Ranger is offline  
Old May 28, 2008 | 12:12 am
  #2  
All eyes on you!
15 Years on Site
 
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, Bonvoy Lifetime Gold
Posts: 7,317
Looks like quite the quagmire. AFAIK, most tickets issued through travel agents (as opposed to airlines directly) can only be changed by the travel agent. To my knowledge, once you fly the first segment on that airline, then the airline assumes control of the ticket. So it looks like you're pretty much stuck.
florin is offline  
Old May 28, 2008 | 2:46 am
  #3  
Original Poster
 
Join Date: May 2008
Programs: Qantas FF
Posts: 2
Florin,

Thank you for the reply, not really what I wanted to hear, but I knew it was coming. I can't really afford to leave the changes until I start flying, this would be cutting it to fine. Think I will try and pay off the agent.
Ocean_Ranger is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.