Go Back  FlyerTalk Forums > Travel&Dining > TravelBuzz
Reload this Page >

SMS Flight Updates?

Community
Wiki Posts
Search

SMS Flight Updates?

Thread Tools
 
Search this Thread
 
Old Feb 5, 2007 | 8:21 am
  #1  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Dec 2001
Location: YYZ
Posts: 6,149
SMS Flight Updates?

Are there any North American airlines using garden-variety SMS to send flight updates to affected passengers?

I religiously sign up for mobile alerts with whatever airline I am flying so I can be made aware of delays. This is especially important for Torontonians like myself who use Buffalo as a starting point for our travels, a good two hours from home.

However, I have found that for the airlines I use most frequently these "mobile" alerts are in e-mail format, presumably aimed at the BlackBerry-toting masses of business travellers, of which I am not one. I have my cell service set up to send me an SMS when I get an e-mail, so when a flight is delayed, I know because my phone tells me I have an e-mail from the airline, but I have to launch my e-mail browser and download all my headers and the body of the one message I want to read, or call the airline to follow up. Nine times out of ten the e-mail body is less than 100 characters long, and could easily fit in an SMS.

That can be an expensive proposition, especially if roaming. On the other hand, incoming SMS text mesages are free for me, wherever I am.

I can't be the only one that would like a quick, short text when there is a delay, and I can't imagine it would be a hard thing to implement.

I would even pay a small fee to subscribe to a third party service, if one exists.

Thoughts?
YYZC2 is offline  
Old Feb 5, 2007 | 8:32 am
  #2  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Dec 2001
Location: YYZ
Posts: 6,149
Post-Script: I think UA, far and away my preferred carrier, does SMS, but their system is so tardy with their messages they are virtually useless. I'm looking for something that is text-based and WORKS.
YYZC2 is offline  
Old Feb 5, 2007 | 8:37 am
  #3  
 
Join Date: Jul 2004
Location: KRK
Programs: UA Premiere Platinum
Posts: 492
AA has a very good and very reliable SMS service.
-W
Wingman32 is offline  
Old Feb 5, 2007 | 10:00 pm
  #4  
 
Join Date: Jul 2002
Location: Texas
Posts: 2,554
Originally Posted by YYZC2
Post-Script: I think UA, far and away my preferred carrier, does SMS, but their system is so tardy with their messages they are virtually useless. I'm looking for something that is text-based and WORKS.
I agree UA is not the answer!
747LWW is offline  
Old Feb 6, 2007 | 5:16 am
  #5  
15 Years on Site
 
Join Date: Jul 2005
Location: Boston, MA
Programs: UA 1K
Posts: 252
FlightStats (http://www.flightstats.com/) offers an SMS-based service that seems to work for most North American carriers.
mkleiderman is offline  
Old Feb 6, 2007 | 7:48 am
  #6  
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: QDF
Programs: AA EXP (2MM), Marriott Plt
Posts: 1,071
Originally Posted by Wingman32
AA has a very good and very reliable SMS service.
-W
While I agree that AA's service is good, it does use e-mail as its "transport" mechanism. For example, my address for alerts is [email protected], not just XXXXXXXXXX.

They do, however, send out nice short messages.
PlatinumScum is offline  
Old Feb 6, 2007 | 9:51 am
  #7  
Moderator: Smoking Lounge; FlyerTalk Evangelist
10 Countries Visited
1M
20 Years on Site
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,074
Originally Posted by PlatinumScum
While I agree that AA's service is good, it does use e-mail as its "transport" mechanism. For example, my address for alerts is [email protected], not just XXXXXXXXXX.

They do, however, send out nice short messages.
and united does the same via it's "easy-update" service. i use the same format of [email protected] which at least for me has even worked while in france. you also have the option of e-mail and voice but to me a short sms is the easiest way to go. there are also other customizeable options such as what info to recieve and quiet times where no messages are received.
goalie is offline  
Old Feb 6, 2007 | 10:11 am
  #8  
Original Poster
All eyes on you!
20 Years on Site
 
Join Date: Dec 2001
Location: YYZ
Posts: 6,149
Originally Posted by PlatinumScum
While I agree that AA's service is good, it does use e-mail as its "transport" mechanism. For example, my address for alerts is [email protected], not just XXXXXXXXXX.

They do, however, send out nice short messages.
Hmmmm... so maybe my choice of carrier is part of the problem. My wireless carrier here in Canada, Rogers, stopped sending out the body of emails sent to [email protected] to phones way back, instead sending a message reading something along the lines of "You have recieved an email from [email protected]. Reply with "read" to view." I remember being POed at the time, because I was using the service a lot, kind of a poor mans blackberry.

Are you saying that when AA sends you an email to your phone, you actually see the content of said email? Rogers has been screwing me for so many years sometimes I forget what real phone service is like.
YYZC2 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.