SMS Flight Updates?
#1
Original Poster


Join Date: Dec 2001
Location: YYZ
Posts: 6,149
SMS Flight Updates?
Are there any North American airlines using garden-variety SMS to send flight updates to affected passengers?
I religiously sign up for mobile alerts with whatever airline I am flying so I can be made aware of delays. This is especially important for Torontonians like myself who use Buffalo as a starting point for our travels, a good two hours from home.
However, I have found that for the airlines I use most frequently these "mobile" alerts are in e-mail format, presumably aimed at the BlackBerry-toting masses of business travellers, of which I am not one. I have my cell service set up to send me an SMS when I get an e-mail, so when a flight is delayed, I know because my phone tells me I have an e-mail from the airline, but I have to launch my e-mail browser and download all my headers and the body of the one message I want to read, or call the airline to follow up. Nine times out of ten the e-mail body is less than 100 characters long, and could easily fit in an SMS.
That can be an expensive proposition, especially if roaming. On the other hand, incoming SMS text mesages are free for me, wherever I am.
I can't be the only one that would like a quick, short text when there is a delay, and I can't imagine it would be a hard thing to implement.
I would even pay a small fee to subscribe to a third party service, if one exists.
Thoughts?
I religiously sign up for mobile alerts with whatever airline I am flying so I can be made aware of delays. This is especially important for Torontonians like myself who use Buffalo as a starting point for our travels, a good two hours from home.
However, I have found that for the airlines I use most frequently these "mobile" alerts are in e-mail format, presumably aimed at the BlackBerry-toting masses of business travellers, of which I am not one. I have my cell service set up to send me an SMS when I get an e-mail, so when a flight is delayed, I know because my phone tells me I have an e-mail from the airline, but I have to launch my e-mail browser and download all my headers and the body of the one message I want to read, or call the airline to follow up. Nine times out of ten the e-mail body is less than 100 characters long, and could easily fit in an SMS.
That can be an expensive proposition, especially if roaming. On the other hand, incoming SMS text mesages are free for me, wherever I am.
I can't be the only one that would like a quick, short text when there is a delay, and I can't imagine it would be a hard thing to implement.
I would even pay a small fee to subscribe to a third party service, if one exists.
Thoughts?
#4
Join Date: Jul 2002
Location: Texas
Posts: 2,554
#5

Join Date: Jul 2005
Location: Boston, MA
Programs: UA 1K
Posts: 252
FlightStats (http://www.flightstats.com/) offers an SMS-based service that seems to work for most North American carriers.
#6


Join Date: Sep 2006
Location: QDF
Programs: AA EXP (2MM), Marriott Plt
Posts: 1,071
While I agree that AA's service is good, it does use e-mail as its "transport" mechanism. For example, my address for alerts is [email protected], not just XXXXXXXXXX.
They do, however, send out nice short messages.
They do, however, send out nice short messages.
#7
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,074
While I agree that AA's service is good, it does use e-mail as its "transport" mechanism. For example, my address for alerts is [email protected], not just XXXXXXXXXX.
They do, however, send out nice short messages.
They do, however, send out nice short messages.
#8
Original Poster


Join Date: Dec 2001
Location: YYZ
Posts: 6,149
While I agree that AA's service is good, it does use e-mail as its "transport" mechanism. For example, my address for alerts is [email protected], not just XXXXXXXXXX.
They do, however, send out nice short messages.
They do, however, send out nice short messages.
Are you saying that when AA sends you an email to your phone, you actually see the content of said email? Rogers has been screwing me for so many years sometimes I forget what real phone service is like.

