Getting the bump
Nov 22, 2006 | 7:57 pm
#1
Original Poster
Join Date: Feb 2006
Location: Seattle
Programs: Alaska Airlines
Posts: 1,037
Getting the bump
Found these tips on USA Todays travel section http://www.usatoday.com/travel/colum...21-mcgee_x.htm
Learning your rights
You know the drill. The gate area gets crowded; a line of passengers starts snaking past the check-in counter; a supervisor huddles with the agents over the reservations computer; the handheld radios are taken out; and then you brace yourself for those announcements.
The first announcement may be good news for some passengers. That's when airline agents ask for volunteers to fly on a later flight, and sweeten the pot with vouchers and mileage bonuses. You may choose to opt for such a deal, but remember: Once you accept, you're waiving certain rights and could be bumped again.
It's the second announcement that could hurt. That's when you're called by name to the podium and told you've been denied boarding. Don't turn red and don't bother threatening to sue. Airline attorneys have already worked out the fine print. And surprise! it's not in your favor.
Not surprisingly to those familiar with federal protections for airline passengers, the rules in Europe are much more consumer-friendly than in the United States. The European Union recently revamped its compensation rules for flights departing from EU countries. Previously, passengers were compensated with 150 euros for all flights up to 3,500 km; now it's 250 euros for flights up to 1,500 km and 400 euros for flights from 1,500 to 3,500 km. And whereas before the compensation was 300 euros for all flights longer tan 3,500 km, now it's 600 euros in those cases. In addition, the EU provides unambiguous guidelines for meals and accommodations.
Send an email to [email protected]
Enjoy and safe flying
Learning your rights
You know the drill. The gate area gets crowded; a line of passengers starts snaking past the check-in counter; a supervisor huddles with the agents over the reservations computer; the handheld radios are taken out; and then you brace yourself for those announcements.
The first announcement may be good news for some passengers. That's when airline agents ask for volunteers to fly on a later flight, and sweeten the pot with vouchers and mileage bonuses. You may choose to opt for such a deal, but remember: Once you accept, you're waiving certain rights and could be bumped again.
It's the second announcement that could hurt. That's when you're called by name to the podium and told you've been denied boarding. Don't turn red and don't bother threatening to sue. Airline attorneys have already worked out the fine print. And surprise! it's not in your favor.
Not surprisingly to those familiar with federal protections for airline passengers, the rules in Europe are much more consumer-friendly than in the United States. The European Union recently revamped its compensation rules for flights departing from EU countries. Previously, passengers were compensated with 150 euros for all flights up to 3,500 km; now it's 250 euros for flights up to 1,500 km and 400 euros for flights from 1,500 to 3,500 km. And whereas before the compensation was 300 euros for all flights longer tan 3,500 km, now it's 600 euros in those cases. In addition, the EU provides unambiguous guidelines for meals and accommodations.
Send an email to [email protected]
Enjoy and safe flying
Last edited by Cholula; Nov 22, 2006 at 10:03 pm Reason: Edited for copyright purposes.
Nov 22, 2006 | 10:02 pm
#3
In Memoriam, FlyerTalk Evangelist
Join Date: Nov 2002
Location: Southern California
Programs: DL: 3.8 MM, Marriott: Lifetime Titanium
Posts: 24,575
Transferring this to TravelBuzz. Please continue to follow it there.
Thanks.
_______________
Cholula
Alaska Airlines Mileage Plan Moderator
Thanks.
_______________
Cholula
Alaska Airlines Mileage Plan Moderator
Nov 23, 2006 | 7:45 pm
#4
Join Date: Jul 2002
Location: Texas
Posts: 2,554
Glad this was transferred!
Thanks fly4funsea for the useful info.
Thanks fly4funsea for the useful info.
Originally Posted by fly4funsea
Found these tips on USA Todays travel section http://www.usatoday.com/travel/colum...21-mcgee_x.htm
Learning your rights
You know the drill. The gate area gets crowded; a line of passengers starts snaking past the check-in counter; a supervisor huddles with the agents over the reservations computer; the handheld radios are taken out; and then you brace yourself for those announcements.
The first announcement may be good news for some passengers. That's when airline agents ask for volunteers to fly on a later flight, and sweeten the pot with vouchers and mileage bonuses. You may choose to opt for such a deal, but remember: Once you accept, you're waiving certain rights and could be bumped again.
It's the second announcement that could hurt. That's when you're called by name to the podium and told you've been denied boarding. Don't turn red and don't bother threatening to sue. Airline attorneys have already worked out the fine print. And surprise! it's not in your favor.
Not surprisingly to those familiar with federal protections for airline passengers, the rules in Europe are much more consumer-friendly than in the United States. The European Union recently revamped its compensation rules for flights departing from EU countries. Previously, passengers were compensated with 150 euros for all flights up to 3,500 km; now it's 250 euros for flights up to 1,500 km and 400 euros for flights from 1,500 to 3,500 km. And whereas before the compensation was 300 euros for all flights longer tan 3,500 km, now it's 600 euros in those cases. In addition, the EU provides unambiguous guidelines for meals and accommodations.
Send an email to [email protected]
Enjoy and safe flying
Learning your rights
You know the drill. The gate area gets crowded; a line of passengers starts snaking past the check-in counter; a supervisor huddles with the agents over the reservations computer; the handheld radios are taken out; and then you brace yourself for those announcements.
The first announcement may be good news for some passengers. That's when airline agents ask for volunteers to fly on a later flight, and sweeten the pot with vouchers and mileage bonuses. You may choose to opt for such a deal, but remember: Once you accept, you're waiving certain rights and could be bumped again.
It's the second announcement that could hurt. That's when you're called by name to the podium and told you've been denied boarding. Don't turn red and don't bother threatening to sue. Airline attorneys have already worked out the fine print. And surprise! it's not in your favor.
Not surprisingly to those familiar with federal protections for airline passengers, the rules in Europe are much more consumer-friendly than in the United States. The European Union recently revamped its compensation rules for flights departing from EU countries. Previously, passengers were compensated with 150 euros for all flights up to 3,500 km; now it's 250 euros for flights up to 1,500 km and 400 euros for flights from 1,500 to 3,500 km. And whereas before the compensation was 300 euros for all flights longer tan 3,500 km, now it's 600 euros in those cases. In addition, the EU provides unambiguous guidelines for meals and accommodations.
Send an email to [email protected]
Enjoy and safe flying
