Lost Luggage Question
Oct 19, 2005 | 12:38 am
#1
Original Poster
Join Date: Oct 2005
Posts: 16
Lost Luggage Question
Hi -
I'm a newbie here so please forgive any blunders. I have questions regarding Southwest and lost luggage. What happens if you purchased an item on your trip and the receipt is in the lost suitcase? Not too smart but never having been in this situation, never gave it a thought. Southwest states they "may" require receipts but does that mean you have no legal rights if you don't have them. My luggage has been missing a month so don't think it will be found. Would appreciate any help available, especially with avoiding pitfalls in process. Also, how do they calculate depreciation on everything?
Thanks
I'm a newbie here so please forgive any blunders. I have questions regarding Southwest and lost luggage. What happens if you purchased an item on your trip and the receipt is in the lost suitcase? Not too smart but never having been in this situation, never gave it a thought. Southwest states they "may" require receipts but does that mean you have no legal rights if you don't have them. My luggage has been missing a month so don't think it will be found. Would appreciate any help available, especially with avoiding pitfalls in process. Also, how do they calculate depreciation on everything?
Thanks
Oct 19, 2005 | 12:44 am
#2
Join Date: Sep 2005
Location: Flying out of CHI-MSP-CWA
Programs: UA, PC Plat
Posts: 1,040
I'm assuming it was a quite pricey item...did you buy it with a credit card? If so you can contact them, and you may also be covered under your card as well.
Or you can try calling the store it was purchased from, they may be able to print a duplicate receipt or otherwise verify your purchase.
Or you can try calling the store it was purchased from, they may be able to print a duplicate receipt or otherwise verify your purchase.
Oct 19, 2005 | 12:46 am
#3
Original Poster
Join Date: Oct 2005
Posts: 16
Originally Posted by IrishRed
I'm assuming it was a quite pricey item...did you buy it with a credit card? If so you can contact them, and you may also be covered under your card as well.
Or you can try calling the store it was purchased from, they may be able to print a duplicate receipt or otherwise verify your purchase.
Or you can try calling the store it was purchased from, they may be able to print a duplicate receipt or otherwise verify your purchase.
Thank you.
Oct 19, 2005 | 1:07 am
#4
Join Date: Jan 2005
Location: In Transit
Programs: PC Gold; SPG AAA; HiHo Silver; Hrtz Gld; Emld Clb; UA NWA NoBody; VA EleVAte; WN MooMoo
Posts: 1,657
Originally Posted by RockHounder
Unfortunately, it was more than one item and I paid cash, as I frequently do. Do you know if they won't allow the claim if you have no receipts? Who saves receipts for clothes anyway?
Thank you.
Thank you.
And, I never pay by cash because all of the nice miles I get of my credit cards.
