Really a Difference Among U.S. Airlines?
Aug 26, 2005 | 1:45 pm
#31
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Originally Posted by OutOfOffice
I think Continental has become a different airline compared to the other legacy carriers. They have managed to not eliminate pillows, magazines and complimentary meals at mealtimes which to me makes them a true full service carrier in the traditional sense while UA/AA/NW/DL/US have all become more like LCC's with global route networks.
Clearly!
DL / NW / US\HP - have all become large network carrier operating on the terms of a LCC - that makes them very different from other airlines.
AA - is one of the few remaining legacies who had more the MOST PART remained some what full service - although removing pillows and BOB isnt exactly a legacy carrier ideal.
UA - is sort of stuck somewhere - they have an innovated product - but cant seem to figure out which direction they want persue! the hav P.S. Service and E+, but at the same time run Ted.
CO - (pardon my basis) still has pillows and blankets available always, serves "meals" at meal times (leaving the defintion of a meal open here), has a expansive route network, and First Class and a decent business class.
While it is true you get a bad apple everywhere, I find Continental stands apart (with AA second to them), in thier presentation, produvt delivery, ans product offering
-Vincent
