Letter of Compliment
#1
Original Poster
Join Date: Sep 2003
Location: Kettering, Ohio USA
Posts: 554
Letter of Compliment
How do you write a letter of compliment, a letter that will get an employee noticed? What info should be included? Should it be typed or handwritten? Do letters of compliment really help an employee?
We had a wonderful experience with our concierge and feel he should be recognized.
We had a wonderful experience with our concierge and feel he should be recognized.
#2
FlyerTalk Evangelist




Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 31,316
Originally Posted by bluewatersail
How do you write a letter of compliment, a letter that will get an employee noticed? What info should be included? Should it be typed or handwritten? Do letters of compliment really help an employee?
We had a wonderful experience with our concierge and feel he should be recognized.
We had a wonderful experience with our concierge and feel he should be recognized.
#3
Join Date: Mar 2004
Location: In the skies of the world
Programs: SAS Gold, FB Gold, BA Gold, EY Silver
Posts: 3,167
I actually wrote a letter of compliment just a day ago to a hotel I stayed in where I had a fantastic stay. Waiting to see if I get a reply.
It was more of a general letter (actually an e-mail) and I addressed it to the management of the hotel.
I don't think it has to be in a special format, just make sure you write about who you are, when you stayed there (in case he/they might remember you), and of course about your nice experiences with a few positive details.
If you want to compliment the concierge I suggest you address it to the front desk manager since he or she would most likely be the boss of the concierge.
Do you have the name of the concierge?
If you do, mention it clearly! Many hotel chains offer bonuses to employees whose names are specifically mentioned by customers e.g. in letter of compliments, the "opinion cards" given at check-out etc.
So he might get a nice surprise at the end of the month...
It was more of a general letter (actually an e-mail) and I addressed it to the management of the hotel.
I don't think it has to be in a special format, just make sure you write about who you are, when you stayed there (in case he/they might remember you), and of course about your nice experiences with a few positive details.
If you want to compliment the concierge I suggest you address it to the front desk manager since he or she would most likely be the boss of the concierge.
Do you have the name of the concierge?
If you do, mention it clearly! Many hotel chains offer bonuses to employees whose names are specifically mentioned by customers e.g. in letter of compliments, the "opinion cards" given at check-out etc.
So he might get a nice surprise at the end of the month...

