Do airlines over sell first class also ?
#1
Original Poster


Join Date: Sep 2003
Location: Sydney, Australia
Posts: 373
Do airlines over sell first class also ?
Do airlines over sell First Class seats also?
In other words, do they ever offer first class passengers compensation for giving up their seats? If so, what is the normal compensation for first class?
In other words, do they ever offer first class passengers compensation for giving up their seats? If so, what is the normal compensation for first class?
#2




Join Date: Jul 2001
Location: London, England.
Programs: BA
Posts: 8,779
Sure. If they calculate that they normally get an appropriate number of F no-shows this will be done. There have been several posts on the BA forum about this happening and the resultant compensation offered.
#3




Join Date: Mar 2001
Location: Los Angeles
Programs: UA plat (1 mm miler) ; AA PlatPro (2 mm miler); Marriott lifetime Titanium
Posts: 933
I think some airlines never do as a matter of policy (e.g. Singapore). I think AA says they don't but several years ago I had a confirmed upgrade and they were oversold by one seat. The was just a LGA-ORD trip and I jumped at the chance to downgrade to a row by myself in coach. Compensation was a $500 travel voucher. They are probably stingier now.
#4
Join Date: Nov 2002
Location: NYC
Posts: 927
Originally Posted by Oceanbound222
Do airlines over sell First Class seats also?
In other words, do they ever offer first class passengers compensation for giving up their seats? If so, what is the normal compensation for first class?
In other words, do they ever offer first class passengers compensation for giving up their seats? If so, what is the normal compensation for first class?
#5
Join Date: Sep 2004
Location: (not Montana. Nor is my name really Helena, nor am I female)
Programs: Delta, USAirways, Starwood, Priority Club, Marriott, Amex
Posts: 2,557
I don't think I buy the prevailing supposition that airlines end up bumping passengers PRIMARILY because fewer no-shows materialize than they had counted on. Rather, I think the PRIMARY reason they bump is because they're selling a ticket near to flight time at a high premium, and are able to make more money with the premium ticket price even after subtracting any compensation they may have to pay if someone gets bumped. If I'm operating the airline and someone says, "I'll pay $1000 to fly today on your oversold flight," I'll sell that ticket every time if I know the worst case is to pay a $300 compensation to someone who paid $200 for his ticket and fly him on a seat that remains unsold later in the day.
So at first blush, you might expect to find first class to be less commonly oversold than economy, since first class fares tend to start high but not rise significantly as the flight time approaches. This all changes, though, when you introduce discount, restricted first class fares that are not available close to flight time. Confirmed upgrades also make it likely, since it's a great deal to compensate the confirmed upgrade a fraction of what you'll get in return for replacing him with a full-fare F.
Just conjecture, I'll admit, but it makes more sense to me than the idea that the airline "penalizes" itself for its "mistake" in selling more tickets than there are seats on the plane.
So at first blush, you might expect to find first class to be less commonly oversold than economy, since first class fares tend to start high but not rise significantly as the flight time approaches. This all changes, though, when you introduce discount, restricted first class fares that are not available close to flight time. Confirmed upgrades also make it likely, since it's a great deal to compensate the confirmed upgrade a fraction of what you'll get in return for replacing him with a full-fare F.
Just conjecture, I'll admit, but it makes more sense to me than the idea that the airline "penalizes" itself for its "mistake" in selling more tickets than there are seats on the plane.
#7
FlyerTalk Evangelist




Join Date: May 2002
Location: Pittsburgh
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FWIW, several US agents have told me they never oversell F. I have seen the screens that show number of physical seats, number available to sell, number actually sold, etc. Y always shows 20 or so more to sell than capacity, but F always had the same numbers.

