VIP or CIP
May 17, 2003 | 4:24 am
#1
Original Poster
Join Date: Apr 2003
Location: Cape Town, South Africa.
Posts: 84
VIP or CIP
Recently while flying in the UC cabin I noted that the Purser had left the UC Passenger manifest on the bar counter and next to some names was "CIP" or Commercially Important Person. This got me wondering as to what constitutes a CIP Vs. a VIP (Very Important Person) or if in fact there is any difference and if so how do the airlines treat them differently.
May 17, 2003 | 5:38 am
#2
Join Date: Jul 2001
Location: London, England.
Programs: BA
Posts: 8,773
CIPs (Commercially Important People) is an old euphemism for top-tier elites (or even a subset of those), ie your best customers who the FAs are no doubt trained to treat particularly well. They will normally be identified by the sales department.
VIPs are of course political leaders and others of such standing, who maybe don't fly on the carrier much but nevertheless need to treated with even more kid gloves than the CIPs. They will be identified by either the PR department or the airline CEOs office.
When royalty travel by BA I presume poor old Rod Eddington, current CEO, still has to come over from his office to see them off!
VIPs are of course political leaders and others of such standing, who maybe don't fly on the carrier much but nevertheless need to treated with even more kid gloves than the CIPs. They will be identified by either the PR department or the airline CEOs office.
When royalty travel by BA I presume poor old Rod Eddington, current CEO, still has to come over from his office to see them off!
May 19, 2003 | 1:53 am
#3
Join Date: Mar 2001
Location: IAH
Programs: UA 1K/*G
Posts: 2,397
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by WHBM:
When royalty travel by BA I presume poor old Rod Eddington, current CEO, still has to come over from his office to see them off!</font>
When royalty travel by BA I presume poor old Rod Eddington, current CEO, still has to come over from his office to see them off!</font>
May 19, 2003 | 5:41 am
#4
Join Date: Aug 2000
Location: Exile
Posts: 16,063
CIP's are essentially decision makers or folks that control or influence travel dollars. Many airlines have expanded this to a formal program nowadays like United's United Global Services, Continental's "Stars" and Delta's Executive Partners.