$100 Fee not set in stone on NW
Oct 29, 2002 | 7:25 pm
#1
Original Poster
Join Date: Feb 2002
Location: MKE, WI
Programs: Marriott Titanium Elite, AA 2MM Platinum
Posts: 410
$100 Fee not set in stone on NW
Was flying home today out of MSP and had chanced for earlier flight but then remembered dreaded new, customer friendly policy of charging $100 to get my butt in empty seat and allow maybe someone else the chance to buy my original seat at last minute high Y fare.
ORDNorth to Agent at Gate: "Any chance I can get on this one, I have no checked baggage??"
(try the old, I just want to get home early, have an ugly cold, aw, come on, pleeeease).
Agent: nothing said, only typing.
I then hear the majic of a new boarding pass jumping out of the printer and I am home free, no $100 fee. Sooooo, sometimes they can still be customer friendly, thanks NW!!
ORDNorth to Agent at Gate: "Any chance I can get on this one, I have no checked baggage??"
(try the old, I just want to get home early, have an ugly cold, aw, come on, pleeeease).
Agent: nothing said, only typing.
I then hear the majic of a new boarding pass jumping out of the printer and I am home free, no $100 fee. Sooooo, sometimes they can still be customer friendly, thanks NW!!
Oct 29, 2002 | 8:49 pm
#4
Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
Posts: 2,455
Yea, NW! See this post:
"Northwest only major not charging $100 for same-day standby"
http://www.flyertalk.com/forum/Forum35/HTML/003995.html
"Northwest only major not charging $100 for same-day standby"
http://www.flyertalk.com/forum/Forum35/HTML/003995.html